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    What causes a Esprimo V5355 to kill a brand new Hard Drive?

    Discussion in 'Fujitsu' started by mongoose01, Oct 5, 2010.

  1. mongoose01

    mongoose01 Newbie

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    I've been asked by a friend to look at his lap top which was having problems (with no OS or

    restore CDs).

    When he brought it to me ,the original hard disk drive was failing and would hang when booting
    Windows Vista at CRC.SYS, soon it failed altogether. I replaced HDD with a brand new HDD fresh
    out of the box, and installed Vista. The laptop booted up into Vista fine for the first dozen or
    so times, but then I started to get an intermittent problem during booting Vista.

    When turned on it hangs with a black screen and a blinking cursor in the top left corner then

    says "A read disk error occurred, press Ctrl+Alt+Del to restart", sometimes it does not recognize

    hard disk drive, or states "Error loading operating system", or reboots immediately to start-up

    BIOS POST. When rebooted with it usually reboots up OK into Windows without problems.

    When it boots up into Vista successfully it's USUALLY rock solid, running prime95 for

    48 hours with no errors, connects to the WLAN fine, runs firefox, avg, spybot, etc all fine, but

    occasionally it'll BSOD with a "KERNEL_STACK_INPAGE" error message or "windows has encountered a

    critical error and needs to shut down".
    In the Bios setup the HDD appears to be recognised fine.

    So this suggests to me that the HDD is fine, but there is a problem with the mobo of the laptop,
    possibly in the SATA controller.

    I'm worried that the new HDD is starting to show the same symptoms as the old one, and the laptop


    is somehow damaging the HDD. I've never heard of a hardware kill mechanism like this, but I'll
    be the first to admit my ignorance in this area.

    Does anyone have any ideas on what sort of a problem would cause this?

    I'd call myself quite well experienced in building desktop computers and installing XP, but I've
    only set up laptops a few times, and I have remained blissfully ignorant of Vista (just as I've
    remained blissfully ignorant of the taste of dog excrement, and for pretty much the same reason),


    so I'm asking for suggestions from those with more experience with laptops and/or Vista.

    I've obviously googled the problem but the search terms are too common for me to find anything

    useful. I'd like to be able to tell my friend, who is poor (like me!) that he doesn't have to pay

    for an expensive repair or new mobo.

    Thanks

    Fujitsu-Siemens Esprimo V5535 laptop
    Celeron CPU [email protected] Ghz
    1Gb RAM
    250Gb Western Digital Scorpio SATA HDD (replacement)
    Dell Vista Business CD version, sp2 32bit
     
  2. thebranded

    thebranded Notebook Consultant

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    First thing i'd do is test with a known good hdd. As the new hdd was tested before there is every possibility that the new hdd was a dud. It could have been damaged in transit. Return it under warranty.

    As for a laptop killing a hdd, its not a common think, it is possible i guess, but unlikely.

    Did the laptop experience any drops spills etc? possibly something is shorted and sending to much power to the hdd? Again unlikely as these sort of problems would kill the hdd immediately (or something else first)