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    fujitsu p8020 unknown device

    Discussion in 'Fujitsu' started by tha5150, Jan 6, 2009.

  1. tha5150

    tha5150 Newbie

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    in the device manager there is an unknown device that is under other devices. this is in XP. i am not sure what to do. i am an IT tech and i need to send out 10 of these laptops and i dont want to do this and have people say something dosnt work. fujitsu has yet to respond to me and i am hoping someone here can help.

    [​IMG]
     
    tha5150, Jan 6, 2009
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Tried Windows Update? Did you get a drivers disc?
     
    ZaZ, Jan 7, 2009
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  3. tha5150

    tha5150 Newbie

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    yes, all windows updates are completed. all drivers on disk are installed. this is the issue. it is unknown what it even is. on the website, there is an Unknown Driver for bluetooth. so i installed that and it said already installed..

    i am lost here. someone please help.
     
    tha5150, Jan 7, 2009
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Did you install the Fujitsu HotKey Driver Driver: FUJ02B1 and the Fujitsu System Extension Driver: FUJ02E3 from Fujitsu support?

    John
     
    John Ratsey, Jan 7, 2009
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  5. tha5150

    tha5150 Newbie

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    just did and it made no differance. called Fujitsu and they have no idea either and suggested i call microsoft.

    ???
     
    tha5150, Jan 7, 2009
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  6. Rachel

    Rachel Busy Bee

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    Maybe give the UK site a go it might have different drivers listed.
    http://www.fujitsu-siemens.co.uk/support/downloads.html

    I don't see the webcam listed there and your portable devices i don't see it there either. Maybe you could install those two drivers and see if that helps.
     
    Rachel, Jan 7, 2009
    #6
  7. tha5150

    tha5150 Newbie

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    all fixed up. 3 drivers were missing. i ended up downloading the Fujitsu Disk Driver program and it auto scanned everything.
     
    tha5150, Jan 7, 2009
    #7