received my N6210....complete with dead pixels

2 dead red pixels in middle of screen that are quite visible in a dark background. Unfortunately, I ordered through Fujitsu, so I guess there is nothing I can do about it, except live with it. **sigh*** and such a beautiful screen too

 

All hope is not necessarily lost. My Fujitsu had no stuck pixels when I got it, but developed a couple grey ones yesterday. After a little massaging of the screen with a microfiber cloth, they went away.

There is also a utility you can try that basically flashes different colors on your screen at high frequency, which can potentially help unstick stuck pixels. Check this thread:

http://www.psp-vault.com/Article168.psp

 

If it is a pre-configured one, you can return it for 15 days. I'd say it is worth giving them a call since they are right in the middle of the screen which are more annoying than the ones on side. Good Luck.

 

I concur that you have a good shot of getting it replaced. When dead pixels are in the center of the display you have a much better chance, and as zaz points out there's a 15-day return window.

 

unfortunately, it is customed configured, but I will give them a call anyway and see what they say

 

Sorry to hear that deadbeatles! That's one of the reasons I went with the W2. ASUS replaced my screen with one dead pixel. Albeit the wrong screen, but it's still getting replaced. I'd call Fujitsu and ask for a replacement. You might be surprised.

Please let us know their response if you go through with it.

 

Your response: http://forum.notebookreview.com/showthread.php?t=27771

Fujitsu is spectacular when it comes to customer service ... I also got mine replaced for 2 stuck pixels.

 

Fujitsu will replace your screen (at least in Canada anyway) even if there is one stuck pixel on the middle of the screen, or 3 stuck pixel anywhere.

 

take it to a local authorized fujitsu service center. I did and they replace my screen no questions asked. They get reimbursed by fujitsu so it a win=win situation