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    ATI 5730 Bluescreen Issue

    Discussion in 'Gaming (Software and Graphics Cards)' started by Syberia, Dec 30, 2010.

  1. Syberia

    Syberia Notebook Deity

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    One of the first things I did with my laptop, besides reinstalling Windows, was to grab the latest mobility 10.12 drivers from AMD's website and install them. I thought everything was working fine, but in the last couple days I've been getting a couple of random blue screens. When I run WhoCrashed, they all point to the same display driver error:



    crash dump file: C:\Windows\Minidump\122910-29780-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x90817)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88005911817, 0xFFFFF880049FE900, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: ATI Technologies Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
    Google query: atikmdag.sys ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION


    I'm assuming that this is not a hardware problem both because of what WhoCrashed said, and because this has only ever happened while in 2d applications, not while gaming. I'm assuming the best course of action is to run driver sweeper and revert back to the drivers from the Lenovo website, which is a shame because they always caused a horrible lag time when switching between 2d and 3d mode via alt-tab. Can anyone offer other suggestions?
     
    Syberia, Dec 30, 2010
    #1
  2. qhn

    qhn Notebook User

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    Put back the driver that came with your notebook. And use the update that comes from your brand/model support site, not direct from AMD.

    cheers ...
     
    qhn, Dec 31, 2010
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