Asus G71v 9700gt Card Is It Damaged?

Hello!


i recently bought an ASUS G71V with following specs:
i bought it 2º handed it has 3 years and no warranty left...


intel core 2 duo 2.5
9700 gt 512 mb ddr3
4GB DDR3 RAM
640GB
bluray
screen 17

I'm not an expert in computers..
the laptop came with no operating system then i installed Windows 7 Ultimate 64-bit ..
it seems that was working well ... but I tested some games and somethings wrong..


I started by testing Pes 2010 and runs it at maximum settings super fast .. but after 30 seconds it gets from from supersonic speed to 0-1 frames rates and become unplayable .. after that 30 seconds again (more or less)
and it gets normal again and then this cycle repeats itself everytime fast frame rates and then super lower frame rates ... however i tried another game called Cryostasis and the same thing happens ... I soon saw that it was not the games by them self the problem .. it was the laptop ...


maybe is the CPU or graphic card ... but I think the temperatures seem usual to me ...and pretty normal...im pretty sure is something with de video card so i ran some tests

so I did do some tests ... 3DMark 6 and at the end it gave the graphic 3200points instead of the 6000 points that it should mark ... and the report says that the results are not in accordance with this machine capacity compared to other equal machines online
I repeated this test several times and always gave me the same result (+ -3000points) .. to mention that the CPU individualy has marked an excellent performance ..in 3dmark 6..the video card is the problem...
But not only that .. during the test 3d mark itself i saw that something bad .. the test always start very well with high fps and always after a certain time
it drops to almost 0 fps(in parts of the test that should mark high fps) and then they rise again ... so its not a surprise that it happens in games ...inconsistent frame rates...beacause it happens it benchmak tests...

I did another test... the video card Stability ... which is a test with a 3d planet earth that turns by itself.. once again started at 150/160 fps with the planet runing super fast and then drop to 7/18 fps and the planet beacame to slow
an then it rised to 150 fps again and never stabilizes ...always like this.. like the games and the 3d mark 6 test...these frame rates never estabilizes with intervals of 30 seconds more or less betwen super fast and super slow

But I did another test ... the PERFORMANCE TEST this one test everything .. cpu, 2D...but when it start doing 3D part of the test he does not do it it says this message:
"Direct X 9.0 IS NOT UP TO DATE ON THIS SYSTEM ... PLEASE UPDATE .. Direct X 9.0 DXSETUP RUN FROM THE PERFORMANCE TEST DIRECTORY instalation"





I have installed direct x 9 ... and all the drivers already are installed and the latest nvidia driver ... and i already tested other two different older drivers and the result is the same
the laptop recognizes the graphic ...


is the graphic card damaged or something?
or is it software?

the videos playback work (HD, AVI, youtube) for the rest of laptop functions it seems to me that everything works fine ...but i only have it for 3 days so...

and the card is good becasuse i had a 9600gt and it runned all games smoothly the 9700gt is superiror ... so what is going on?


would appreciate if someone can help!

thanks

 

I know you said the temperature is ok, is it? Are the GPU/CPU fans running? From what you described it sounds like an overheating issue. Thermal paste applied properly?

 

hello!!

firdt of all thanks for the quick response...as i said im not an expert and thermal paste does not mean much to me...but regarding temperatures..i have made a test...with RIVATUNNER temperature monitor..on a game PES 2010 i windowed the game and put the TEMP monitor side by side with the game and got the following results..

when first start the game everything ok super fast the monitor marked:

core clock/rop domain mhz=625.00
core clock/ shader domain mhz=1550.00
memory clock mhz=799.20
core temperature *C=110.00
FRAMERATE=62 FPS

these values were very stable during the first 2 minutes of playing time...and the game ran super fast and smooth no lags during those 2 minutes..and then..suddently the game got super SUPER slow...unplayable..

and the TEMPS changed imediatly during that time for these stats:

core clock/rop domain mhz=400.00
core clock/ shader domain mhz=800.00
memory clock mhz=300.86
core temperature *C=101.00
FRAMERATE=5 fps

this DROP DOWN ON temp/FPS is the problaby the same that happens in 3d mark 6 test and made the card get a very low rank point...
and after 30 seconds more or less these values got to the normal again and the game run fast again..and then they drop again...and it never stops...rising and droping...after shorts period of time..makes the games totaly unplayable...

i dont know wath these TEMPeratures means and wat is considerable normall..

wath do you think??

as i said before PERFOMANCE TEST SOFTWARE say that i have not correctly installed direct x 9 but i have 3 times now...

is there any software program that can make a scan and say if everything is ok...??

i did not do any overclocking with rivatunner i only have the laptop for 3 days..i only use rivatunner to monitor temps

the card settinhs in rivatunner mark as default(perfomance 3d profile) i did not change anything:

core clock=400
shader clock=800
memory clock=300

 

110 C*???O.O ....MAAAAAAAAAAAAAAAAAAAAAAN your pc is heavy overheated, there is the risk of brick your gpu/cpu...the slowdown is caused by temperature...you have to clean the vents and fan, and probably repast again the cpu/gpu...is a miracle that it not explode with the temperature that you reported

 

Those are really high temps for your gpu. Shouldn't be more than 90* c when it's on a full load. Even at 90* it is at the danger level. Definitely sounds like you need to reapply thermal paste to your gpu and inspect your heatsink. clean your laptop of dusts too. Make sure your fans are working and you aren't blocking the vents.

 

helo!!

i really didint have a clue...so maybe the laptop has had already heat problems...before i bought it --- only bought it 4 days ago..im going talk with the seller..um sure is going to say that he had never had these problems...

i hope that nothing is already permantly damaged..the temps when im not playing and just scroling on the internet are betwen: 75-82

when im seing a HD movie it is betwen 84-92


i think heres nothing blocking my vent exit maybe its becasu is summer and temperature is an avereage of 35*c...

so i never have open a laptop...is there a tutorial for this...??(dont know wats thermal paste is??and where to get it or applie it) so maybe i shouldn not do that for myself...

i knew i should have bought a BRAND new laptop...ehehe

but do you think that something is already damaged cpu/gpu permanetly?
how do i test if something is damaged?

thanks again


BUT IS THE PROBELM THE CPU OR THE GPU?? THE STATS I SHOWED YOU WERE ALL ABOUT THE GPU RIGHT??


these high temperatures mean that the GPU is dying? or is it normal for a lapotop with 3,5 years?




ps: well i have beem watching video on the web...this afternoon and the laptop seemes to be making a lot a noise...i see the temps 96/97*c on rivatunner on core temperauture..
and im only with firefox turn on seein videos...is this normal..?

updating: the video i was seeing started to lagg...i thought it was internet speed..i go see rivatuner and temp is 101*c only have firefox working...
i have a cooler but is a cheap one and it seems not no to much...

 

Man, you want an advice, STOP pushing your laptop RIGHT NOW before is too late.

If its not too late already. 110c on core is insanely high and the temperature is out of question, let alone "normal" by any means.

What you need now if you dont want to see smoke coming out is to REPASTE both gpu and cpu, being GPU the first matter at hand.

I dont know how the g71v is made, but i guess the bottom panel should be accessible.

You need a good thermal paste, like ICD7 diamond or Actic Cooling MX-4.
Its your only way to get your new lappy back on foot otherwise if those temps reaches the sky even in idle be ready to say bye bye to it.

 

thanks for help

im not pushing the asus...he just have high tenps by itself i dont need to use any game...just by beeing turn on he is at 80*c without doing nothing

i already did that i drop my new g71 and got my older acer back of the box that has heating problems to its why i bought another one..but my acer 6935g he shut downs by itself when pushing to much...i guess i have to clean the vents and put thermal paste on cpu and gpu i think im going to buy it and give it a try...i saw some tutourial AND it didns sem to me so dificult i ll give it a try...

but youre right something s wrong with the asus..because im now testing the acer and hes on 65*c temps and im doing the same thing..with him and the asus was getting 100*c!!!

i just bought it 4 days ago so i think the seller knew of this problems and that just why he sold me so cheap...

well ill try to put thermal paste and conmpress air on the vents...i just hope i do it well.. i will do it on my both laptops...

but do you think the asus is somehow damaged?? he didint got smoke or strange syptoms...could it be already damaged because if it is ill try to return it!!

 

Returning it is the right thing to do since you bought it 4 days ago and it seems problematic

 

so you think that even if thermal paste is applied in cpu and gpu and cleaning the vents will not return the laptop to normal?

by the way this thermal paste it is a thing that laptops bring by defaullt when you buy it brand new on store...??

ill try to return it it was deal done by mail..even didnt see the person so i hope he is in accordance to retun money..since i didins buy it in store was 2ºhanded...

 

i would go for a repaste job first.

you dont know if this laptop has been sitting on a shelf for 1 year

or you dont know if the seller was saying the truth, maybe he wasnt aware of the temperatures

if you feel brave, go on and repaste, and blow some air in the vents/fan.

Then think about a refound.

 

well i will try to do that...i never even change a memory ram by ny sekf...so repastings a cpu and gpu...well...!! wat ware the risks...do i put the paste all over the cpu and gpu or on specific spots??

but yes its not normal 100*c temps just from beeing on the internet..

i have been today with my ACER and it never passes 65/66*c are these normal??

but these temps are from gpu...wich program let me see cpu temp?

thanks


as i asked before this thermal paste is it something all laptops bring from factory on cpu and gpu and then it goes off with time..??

 

Yes, the thermal paste wears off with years, and with temperatures.
Most of the second hand laptops needs a repaste job because its probable that it has worn off, it may be your case.

Applying the new paste its not a big deal. First hunt down a disassembly/repaste guide for your G71v.
This video probably will help, is based on G50 but your laptop should be similar:
ASUS G50V stutter low fps slow down fix THE REAL DEAL - YouTube

Then grab a quality thermal paste like ICD7 Diamond or Arctic Cooling MX-4.
You need to clean the gpu core (and the cpu if you want to repaste it) using something like Rubbing Alcohol or similar (isopropene alcohol).
Clean also the both heat sinks from thermal paste remnants.
Once is very cleaned, apply a small dot (like a grain of rice) in the center, then reassembly everything and give it a go.
Or you can do it the proper way: apply a small tip on the corner of the gpu core, then using something with a flat surface like a credit card, spread the paste along the whole core surface. The result should be a thin layer of paste that covers the whole surface.

Put a small blob on the cleaned heatsink, then take a plastic bag or something like it, and rub it using circular motions until the heatsink surface that touches the gpu core changes color (like greysh). Reassemble everything and check back.

For cpu temp, you can either use Core Temp or Real Temp.
Also are you sure that your fans are working correctly?

 

thanks for the video link its exactly wat happens to my asus the temps are right over 100c...


i trie playing pes 2010 on my ACER and it never went over 75*c while playing at full settings....

asus reaches 110*c


so i will try to repaste as you said....and clean the vents...
i dont know if theres artic paste on my country

but i found some pastes: are they god?

Stars 612 1g=1 euro
AC 330=2 euro

wat do you mean by heatsink?(im not a native english speaker)

because CPU AND GPU i saw on a tutorial video they have a little metalic square on the middle and the person only put termic paste on that square and not on the whole..cpu...it was a laptop

only tomorow i will have a proper screwdriver to open the laptop..i hope i only have to open that part near the vent..not the entire laptop..if so i quit ehehe

thanks again

 

110C won't have done any damage to the 9700M. It would have to go over 120C before it felt any physical ware.

All you'll need to do is unscrew the heatsink, wipe the old paste off with some alcohol, then reapply new material.

I recommend IC Diamond 7.

 

i found these termic paste:

artic ceramique 2=im think buying this is not to expensive and it seems good for gpu and cpu

artic cooling mx 4(the more expensive)

artic silver 5(they say that is not good for grafic cards because of the silver ingredient could damage motherboard)


and saw something nice...a adesive termic form AKASA it seems far more easier to apply than the termic paste..and more user friendly for unexperient noobs like me...wat do you think?

and my other laptop an ACER 6935G with a 9600gt core duo p8600,4gbram
always shutdown by itself when it reaches 86/87* on video card...

but i dont know if he shuts down because of the video card or the processor...because he have a problem since the beginig that the cpu trotle when reaches a high temp and i use trotle stop to stop that i put

9,5 on set multplier and 1.1500 on the voltage and the chp modulation 100% and chip clock mood100% cpu works a lot better but it when playing it shuts down i dunno if it is because of gpu or cpu...??

 

It's possible that the owner that had it for 3 years never cleaned out the vents and fans. Most people don't. That can make a huge difference.

 

i found this: USB Mini Cooling Fan for Laptops | GeekAlerts

its a usb mini cooler!! is this really useful to lower a laptop temperature!!

but i heard that if the air exit vent was in the back of the laptop and not on the side it will not work...why is that?? or it work anyway...


i already open my asus g71 and realize that the fan was fill of dirt im still waiting for paste and compressed air to clean it...and theres a metalic arm that goes from the fan to processor and side with the processor its the GPU i assume right?? is there so i put the paste all over them or just a litlle bit in the middle??

 

The metallic arm that goes from the fan to the processor is the heatpipe.

The method you use to apply the paste varies. Some pastes work best if you spread it out, and some work best if you put a small amount in the middle and put the heatsink back on.

 

The method you use to apply the paste varies. Some pastes work best if you spread it out, and some work best if you put a small amount in the middle and put the heatsink back on.[/QUOTE]


my laptop is an asus g71v with an intel core 2 duo t9400 2.5 processor and a 9700gt gdr3 video card according to this info they are type of chipsets where its good to spread the termic paste all over them or just in the middle..??

im thinking because im very unixperient i will only use a little bit on the midlle of the chipsets maybe that sould do the trick..and lower the temps down since i dont play a lot...and im not thinking in overcloking anything.

i did the video card stability test on my asus g71v and the temp of video card rised very fast to 103*C and maintein that temp until the test was over...(and i clean the fan a little bit before the test..i open the laptop and tryied to remove some of the dirt and dust on the fan manually..im still waiting for my compress air can and termic paste)

i did the same test in my acer 6935g with an 9600gt and it never passed over 87*C until the end of the test..

 

The method you use to apply the paste varies. Some pastes work best if you spread it out, and some work best if you put a small amount in the middle and put the heatsink back on.[/QUOTE]


my laptop is an asus g71v with an intel core 2 duo t9400 2.5 processor and a 9700gt gdr3 video card according to this info they are type of chipsets where its good to spread the termic paste all over them or just in the middle..??

im thinking because im very unimperient i will only use a little bit on the midlle of the chipsets maybe that sould do the trick..and lower the temps down since i dont play a lot...and im not thinking in overcloking anything.

i did the video card stability test on my asus g71v and the temp of video card rised very fast to 103*C and maintein that temp until the test was over...(and i clean the fan a little bit before the test..i open the laptop and tryied to remove some of the dirt and dust on the fan manually..im still waiting for my compress air can and termic paste)

i did the same test in my acer 6935g with an 9600gt and it never passed over 87*C until the end of the test..

 

Baixa,
for now i think you should focus on repasting before thinking about a cooler.

And if you're unsure about which method to use, use the classic one (the "spreading" method adviced by Artic Silver 5 team works ok, but it requires experience and patience, and its kinda an advanced thing).

Clean the gpu core (the metal square, the small cpu on the vga) with alcohol, be sure that there arent any remnants.
Clean the heatsink (which is the big metal/copper thing that is mounted on top of the vga, the one that is connected to the fan).

Put some paste in the center of the gpu core, not too much not too less, lets say it should be a small blob.
When you will put the heatsink back and screw it, the pressure should spread the paste itself.

Then screw everything back and see how the temperatures does. If you see a sensible drop in temps then you know that you fixed the problem.

Also since you will open the bottom panel, clean the Vents/Fans/Fins of the heatsink and check if theres dust clogged up in them.

I repeat, dont push your system further and dont loose time. Repasting takes 10 minutes at max theres no point to wait further.

 

I have a 9700M related request. Would you mind uploading a GPU-Z screenshot of this card for me?

 

ok...but i have to repaste my laptop first so i can use it im not using it right now to not force him to much because hes not in very good shape...

 

HELP!! LAPTOP DONT START WINDWS!!

i did the repaste...i cleaned the old paste i noticed the cpu hadant any paste...maybe thats why it the laptop had heating problems...the GPU had a lot of paste but VERY OLD i put new paste only in the metalic middle of the cpu and gpu..and spread it very gently with a credit card only over that metalic square..i clean the fan....and i pu it all back together..


i turn on the laptop all normal it appears INTEL at the begining....but when it appears the sentence "STARTING WINDOWS" IT Blocks on that part and stops there..and stays there (the fan is working..i hear it) wat could i did wrong?

please help...!!!!

 

Dont panic man.
First see if you can log in the bios, if you can do it, exit it and other stuff, theres nothing wrong with it.
It may be a windows issue. Boot using Windows 7 disk, then on the first screen, there should be a button called "recover my system" .
Click it and let it run, see if it fixes your problem.
You sure you repasted it well without dropping any paste around the motherboard or gpu?
Non conductive thermal pastes are fine such MX-4, but others like AS5 can short the mobo or create other problems if a small drop hits the motherboard.
Also i dont exclude it, it may be your hdd that is slowly dyeing. I really hope not, it would be bad luck.

 

Are you sure you cleaned off ALL the old paste before you put the new paste on?

 

thanks for quick reply!!

now it starts windows.. the thing is that i have the wait a lot of time..when it appears "STARTING WINDOWS"(very anormal amount of time to initiate windows)...but now it get to the windows...


when i repasted i think i did all right i had a video tutorial and i did it like it...
(but in that video it was a laptop..he had 3 CORES(1 GPU, 1 CPU, and other one i dont know wat? he didn repaste that) i only have two...but he had completly open isl laptop i only have takes tha back over..

when i was respasting some screws fall to the interior(motehrboard)..and i had a little sturgle to get them from there...and a lit bit of old paste has jump..when i was clean it up...and got lost inside the computer..it was a little bit only i didint found it..i hope nothing of this..has make any harm on the computer...


despite the very long windows loading to initiate the laptop(50 seconds only in the windows initiate part) seems to be working...temps didint change at all.....without doing nothing temps are:
GPU: 71*c
CPU 37*c

i use video card stabilty test and in 30 seconds was enough to the gpu reach 100*c by then i turn the test of because unless the temp it will keep on rising..


maybe its because i use this themal paste brand: SPIRE 420 and is not good enough i dont know...

or because despite cleaning the fan...i removed it from motherboard) i didn open it..(the fan) and maybes its dust inside...because i dont have the tool..its a tiny srewdriver...

i think i put the thermal paste right only a thin layer in the metalic square..maybe i didnt put enough i dont know...


i clean all gpu and cpu old paste but on heatsink on the cpu part i left some older paste beacause it had a square on the middle empty in the parte that actually touch the square metalic middle of the cpu..that aolder paste will not touch the new one..so!!

 

Ok, what probably happened is that you're not getting good contact between the heatsink and the CPU die because you didn't clean off the old paste on the heatsink. You really have to make sure that you clean off all the old paste.

 

Did you wear an anti-static wrist band ?

 

ok..

i didnt wear nothin just my bear hands..i cleaned the old paste with credit card...ok...ill try to clean it all but the GPU paste was all cleaned of and even though the gpu is the one whos getting super high temps...the cpu..i dont think so...

and the older paste i left on the heatsinkk was only on the side of the cpu and is that older paste is not touching the metaic square middle of the CPU..even though i give it a try...

 

How did you clean off the old paste? Did you use a non-volatile solvent? (doesn't evaporate). If so, that could be the problem.

My brother repasted his xbox 360 but used "goo gone" to clean off the paste. Once he reassembled the xbox, it was still overheating. He forgot to clean off the cleaner. I told him to use acetone (I don't know if it's computer safe), but that did the trick.

I'm guessing the "cleaner" was affecting the heatsink contacts with the hardware and thermal compound.

Not saying this is gospel, but it is something I have encountered.

 

i didnt use any solvent or anything..
i just use a credit card and remove paste...it was very easy to remove because the OLD paste as all dry...was not sticky at all...so maybe i have to wash the metalic contact of cpu and gpu and the heatsink metalick arm with anything...alcoool or actone...i dunno!!


or in the ultimate case i was scameed i bought this laptop 1 week ago on a website like similar to ebay..and the laptop has 4 years of life now..so maybe its permantly damaged already...


well i can do most thinks with him...its just when i start to push a little bit from the cpu or the gpu that he warms up!! to 110*c on GPU and start to slowdown...games and videos an the OS...

 

You HAVE to clean all the paste off. HAVE to. You have to get all the crusty stuff off (DO NOT SCRAPE) and then use a solvent to get the residue off. If you don't, you will not get good contact with the heatsink and it's a waste.

This isn't something you can do half-way. You have to do it right.

 

regular alcool its ok...
or acetone...?

i use a tissue..paper? coton?

so now i have to clean up all the termnal paste i put in so i can reach the metalic contac and clean it more propely...??

 

Baixa man! We told you a few times alreay to CLEAN the old paste using alcohol or something like that, not to scratch off the old one!
Why you didn't followed the advices?
Reopen your laptop and do it the proper way otherwise you're causing more harm than good!

 

ok..il do that...

i have two pastes wich one is better? according to the numbers(wat do they mean)?

SPIRE-420

termal condudicity: 2.062W/m-k
termal resistance: 0.06 C-in/W

or

STARS 612

termal condudicity: 1.829 W/m-k
termal resistance: 0.123*C-in/W
20% metal oxide coumpound

wich ones is better...becaus numbers are diferents??


ETILIC alcool 96%vol it is a good solvent to clean the olde paste??

 

Grab your self one of this kit:
Arctic Silver Incorporated - ArctiClean

and use this as thermal paste:
http://www.noctua.at/main.php?show=productview&products_id=13&lng=en

Here is a video:
Noctua NT H1 Thermal Compound Video Review - YouTube

 

ok i will use alcool...96% etilic..i have no money right now..to anything else..
i just want to know if it is safe..to use..it...

but my question was regarding the two thermal paste i had asked an their values wats the best of them two.??...and wat the values mean??

im not going to buy another paste since i have these two already brand new...

 

If i had to choose, go for the Spire-420.
Also ethilic alcohol should be fine.

 

i quit!!

i did all things right clean the fan again...clean the heatsink with alcool cotton and kitchen paper...clean processor and gpu again until all of this was more shining than michael jackson coats!! put paste again...but still temps are high..i might notice a 2 degree drop down or so..but its unprecise...

i did the video car stability test in 2 minutes it reaches 103*c its better than 110*c that had before.but i dont know if this drop down its real..in 3d mark 6 it gets 5000(it says on report its a very low value according to similar systems)

i did the same test on my acer in it never passes the 84*c on the same video card stability test..
my acer has a 9600gt and in 3d mark6 it gets 5976 points is higher than the 9700gt of the asus...

i have all video drivers (nvidea 280. driver) update and windows updates...

maybe the thermal paste has to settle in 2 or 3 days its better i dont know...

 

Goto ASUS website and download the graphics drivers for that laptop.

Worth a shot.

 

Haven't gone through all the pages but does your GPU fan work at all? Do you hear it getting real noisy when the GPU reaches those high temps?

 

yes the fan works...when it pushes from the processor and gpu it work very hard and noisy...its all clean up..


i ve tried a lot of different nvidea drivers all the same...