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    Crashing games on new laptop

    Discussion in 'Gaming (Software and Graphics Cards)' started by VirtualFX, Feb 5, 2007.

  1. VirtualFX

    VirtualFX Notebook Enthusiast

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    Hi there!

    I just got my new custom built laptop. The first thing I noticed was that win xp applications open too slowly. Then I installed few programs like Photoshop, Illustrator, Aphophysis (fractal rendering) ect. Everything seem ok, rendering fractals is fast enough and Photoshop is running ok. Then I installed SimCity 4 (it ran ok on my old pc) and found that it crashes randomly. I can load the game and start to play with maximum graphics (its all so smooth and nice) and then it crashes just to the desktop with no error messages or another issue is when it just freezes. I can move the cursor and music is playing but only solution is to boot to get the freeze away. Once i got message after boot:
    -system has recovered from critical error-
    Then i installed caesar 4 demo to see what about that. Again graphics look good and its running smoothly until it just suddenly freezes - again boot is only solution, freeze similar to Simcity freeze.

    I assume the problem is not in the games but in something else. I have updated graphics card and video cards. Here is a short overview how my system looks like (some pesonal data I cuted):

    Any ideas?

    Thanks in advance!

    ----EASy System Summary--------------------------------------

    Video Card : NVIDIA GeForce Go 7950 GTX
    Video Driver : nv4_disp.dll
    Driver Version : 6.14.10.8614

    Sound Card : FlyDVB-T Hybrid mini
    Sound Driver : LVHybrid.SYS
    Driver Version : 2.11.02.0001

    DirectX : DirectX 9
    Operating System Windows XP Service Pack 2 5.1.2600

    ----EASy System Output---------------------------------------

    Computer Name :

    CPU Info

    CPU Count : 2
    CPU Type : 2591 MHz GenuineIntel Pentium Model 15 Step 6
    6 15 6

    RAM : 2046 MB Total
    1528 MB Free
    Virtual RAM : 0 MB Total
    0 MB Free

    Operating System : Windows XP Service Pack 2 5.1.2600


    Default Browser : c:\progra~1\mozill~1\firefox.exe -url "%1"
    Version : 2.0.0.1

    Temp Directory :
    Size : 570 MB

    ------------------------------------------------------------

    ----Display Info--------------------------------------------

    Number of Displays : 1

    Current Mode (Primary) : 1680x1050 32

    Primary display device

    Description : NVIDIA GeForce Go 7950 GTX
    Manufacturer : NVIDIA
    Video Memory : 512 MB

    Main Driver : nv4_disp.dll
    Version : 6.14.10.8614
    -----------------------------------------------------------

    ----Sound, Video and Game Controllers-----------------------

    Description : FlyDVB-T Hybrid mini
    Manufacturer : Lifeview

    Main Driver : LVHybrid.SYS
    Version : 2.11.02.0001

    ------------------------------------------------------------

    ----Direct X------------------------------------------------

    DirectX Info
    Version : DirectX 9

    DirectDraw Info
    Version : 5.03.2600.2180
    Certified : Not certified

    DirectSound Info
    Version : 5.03.2600.2180
    Certified : Certified

    DirectPlay Info
    Version : 5.00.2134.0001

    DirectInput Info
    Version : 5.03.2600.2180

    ------------------------------------------------------------

    ----Drive Information---------------------------------------

    ----CDRom Info----------------------------------------------


    Drive Letter C
    Volume Name :
    Type : Fixed
    File System : NTFS
    Total Space : 14.65 GB
    Free Space : 3.65 GB

    Drive Letter D
    Volume Name : SC4DELUXE2
    Type : CDRom
    File System : CDFS
    Total Space : 641.28 MB
    Free Space : 0.00 KB

    Drive Letter E
    Volume Name : P -------> (for virtual memory)
    Type : Fixed
    File System : NTFS
    Total Space : 2.93 GB
    Free Space : 1.44 GB

    Drive Letter F
    Volume Name : Data
    Type : Fixed
    File System : NTFS
    Total Space : 75.58 GB
    Free Space : 68.60 GB

    Drive Letter G
    Volume Name :
    Type : CDRom
    File System :
    Total Space : 0.00 KB
    Free Space : 0.00 KB

    ------------------------------------------------------------

    ----Monitor Information-------------------------------------

    Primary monitor

    Description : Default Monitor
    Manufacturer : Microsoft
    Max. Resolution :

    ------------------------------------------------------------

    ----Network Information-------------------------------------

    Description : Realtek RTL8169/8110 Family Gigabit Ethernet NIC
    Manufacturer : Realtek Semiconductor Corp.
    Driver : system32\DRIVERS\Rtlnicxp.sys
    Bound Protocols
    TCP/IP
    Gateway: :


    Description : Intel(R) PRO/Wireless 3945ABG Network Connection
    Manufacturer : Intel Corporation
    Driver : system32\DRIVERS\w39n51.sys
    Bound Protocols
    TCP/IP
    IP Address: Obtained from provider
    IP Mask: Obtained from provider


    ------------------------------------------------------------

    ----Input Device Information--------------------------------

    Mouse Information

    Description : HID-compliant mouse


    Keyboard Information

    Description : IBM enhanced (101- or 102-key)

    ------------------------------------------------------------

    ----Modem Information---------------------------------------

    Description : Bluetooth Fax Modem
    Driver : 1.00.06.00

    ------------------------------------------------------------
     
  2. yamla

    yamla Notebook Consultant

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    Your graphics card driver is very out of date. Grab the latest drivers and see if that makes any difference.
     
  3. jetstar

    jetstar Notebook Deity

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    Yes, install the latest drivers for your graphics card.
     
  4. VirtualFX

    VirtualFX Notebook Enthusiast

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  5. jetstar

    jetstar Notebook Deity

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    Please refer to this excellent guide.
     
  6. VirtualFX

    VirtualFX Notebook Enthusiast

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    Yay, this info didn't came out from googling. Thanks I managed to update. But it seem not to resolve my problem with crashing. After update i reinstalled the game, and it has same old problems.

    ----Display Info--------------------------------------------

    Number of Displays : 1

    Current Mode (Primary) : 1680x1050 32

    Primary display device

    Description : NVIDIA GeForce Go 7950 GTX
    Manufacturer : NVIDIA
    Video Memory : 512 MB

    Main Driver : nv4_disp.dll
    Version : 6.14.10.9792
     
  7. yamla

    yamla Notebook Consultant

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    In that case, your laptop is defective. Sorry. You'll have to return it.
     
  8. VirtualFX

    VirtualFX Notebook Enthusiast

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    Sad to get the assertion to what I was afraid of, but atleast I know what I'll do next.
     
  9. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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  10. VirtualFX

    VirtualFX Notebook Enthusiast

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    Thanks I'll look into it tomorrow, have to check.
     
  11. andrew.brandon

    andrew.brandon Notebook Evangelist

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    what mobile dual core CPU runs at 2.6GHz? I am thinking overheating issues
     
  12. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    The Intel Core 2 Extreme for notebooks will run at 2.6GHz. There is even a model that will run at 2.8GHz. (!):
    http://www.notebookreview.com/default.asp?newsID=3488
     
  13. VirtualFX

    VirtualFX Notebook Enthusiast

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    Im running different tests now before installing XP core config. Then the testing after installing and let's see if that makes the change. I'll post here my results or do we have a thread for that? :)
     
  14. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Since we're discussing your laptop, might as well post them here. You can comment in the guide too if you want, always nice to hear feedback. :)
     
  15. VirtualFX

    VirtualFX Notebook Enthusiast

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    3D Mark 05 8931- before 9066- after
    PC Mark 05 5073- before 5292- after

    Good, thanks a lot for that CPU update hint. What else should I look for?
     
  16. tphilly1984

    tphilly1984 Notebook Evangelist

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    also update all of ur codecs and dx9.
     
  17. andrew.brandon

    andrew.brandon Notebook Evangelist

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    its not released yet, so I say its still could be heat issues. have you monitored your CPU and GPU temps while you have played games?
     
  18. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Yes, I have. My CPU is around 49*F while at full load (on a cooling pad while undervolted, with Arctic Silver 5 thermal compound applied); if I use max fans, 43*F. Without those items it is about 58*F. My GPU lacks a temperature sensor so there is no way to tell what it is. I've never had any video card-related heat problems though.
     
  19. andrew.brandon

    andrew.brandon Notebook Evangelist

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    My bad Chaz, guess I could have worded it a little different. I was referring to VirtualFX. :cool:
     
  20. VirtualFX

    VirtualFX Notebook Enthusiast

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    OK, I have Hardware sensor monitor trial version. It says:
    When I just opened comp and started to read mail, browse net HDD temp 32C CPU1 and CPU0 both 18c. When I start to play hdd raises to 38C and CPU1 39C and CPU2 42C.
     
  21. VirtualFX

    VirtualFX Notebook Enthusiast

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    New freeze report:
    When I tried to connect my mobile phone with laptop the poor thing freaked out and laptop totally freezed. This time I could not push any key, no caps-lock on off no task manager - again only boot. I had ipod already connected tho and there was no space for second memory but again the mobile device wasn't even installed yet to recognize what it is. Weird isnt it?
    (I'm collecting arguments if I'm really going to return this laptop)