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    Device Driver Failing when logging in

    Discussion in 'Gaming (Software and Graphics Cards)' started by Viper114, Apr 2, 2010.

  1. Viper114

    Viper114 Notebook Consultant

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    So, recently my computer (listed below) has been giving me a real problem. When I attempt to log in, it sits there for a second before the screen goes black, sits there for another minute, and then a BSOD appears basically telling me that the Device Driver failed and failed to restart, forcing a full computer restart. This happens like 2 or 3 times before it finally logs in properly. It's getting frustrating, and it has only started happening today. Any ideas what to do?
     
  2. EntityX

    EntityX Notebook Evangelist

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    When you manage to log in look under device manager and see if there is any thing that is causing conflicts, also try using event viewer to see if you can get any more detail on what driver is failing

    Edit: You could also try reverting back to an earlier date through a system restore point to see if that makes a difference
     
  3. key001

    key001 Notebook Evangelist

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    is that happening on "cold boot"? like when your lappy was turned off for some time and then you turn it on and get a bsod, or does it happen during restarts too?
     
  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    download Who Crashed and when it finally boots up after a bsod run the software and post on here to give people a better idea of whats happening.
     
  5. Viper114

    Viper114 Notebook Consultant

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    It happens with a cold boot, and then it happens during restarts, too, about 2 or 3 times as I said. I might try the Who Crashed idea, see if it tells me what happened.
     
  6. Viper114

    Viper114 Notebook Consultant

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    It took a while for it to happen again. In fact, I didn't think it would ever happen again, as I was able to log in numerous times with no problem. But, this morning it happened again. So, I used that WhoCrashed that MrDJ suggested and got this:

    On Mon 4/12/2010 1:55:56 PM your computer crashed
    This was likely caused by the following module: nvlddmkm.sys
    Bugcheck code: 0x116 (0xFFFFFA800E6A4010, 0xFFFFFA6002723D50, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    Dump file: C:\Windows\Minidump\Mini041210-01.dmp
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 197.13
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 197.13

    So I guess we now know which file is the problem. What should I try to do next?
     
  7. lozanogo

    lozanogo Notebook Deity

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    Install a different video driver. If possible uninstall from control panel the actual driver and then install the driver. Some people have reported strange behaviors when installing directly new drivers without uninstalling the new ones.
     
  8. Viper114

    Viper114 Notebook Consultant

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    I guess a complete uninstall and reinstall wouldn't hurt. Maybe something screwed up last installation. If that fails, I'll see about changing versions.