Hp gets official with defective models.
http://h10025.www1.hp.com/ewfrf/wc/...77&lc=en&cc=us&dlc=en&product=1842189&lang=en
HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.
NOTE: If you are a customer in Canada with an HP Notebook model DV2412CA or DV2404CA, do not update the notebook to BIOS version F.39.
If you own an HP Pavilion dv2000, HP Pavilion dv6000, HP Pavilion dv9000 or Compaq Presario V3000, Compaq Presario V6000 series computer, are experiencing no symptoms on your computer, and would like to obtain more information about updating your system to the new BIOS release, please go to the "Update the BIOS to the latest version" section on this page. If you are experiencing one or more symptoms listed below, and your computer meets the product criteria listed below, contact HP to determine whether you are eligible for a free repair.
NOTE: This service enhancement program is available in North America for 24 months after the start of your original standard limited warranty for issues listed below; otherwise your current standard limited warranty applies. Customers who already have a 24 month or longer warranty period will be covered under their existing standard HP Limited Warranty.
Determine whether your computer is eligible for free repair
Follow the steps below to determine whether your computer is eligible for a free repair:
Step 1: Identify your notebook series and product number
Using the Service Tag on your notebook, determine if your notebook is one of the series in the table below.
If the product number of your notebook is not listed in that table then your notebook PC is not included in the Limited Warranty Service Enhancement program.
HP Pavilion notebook PC series
dv20xx
dv21xx
dv22xx
dv23xx
dv24xx
dv60xx
dv61xx
dv62xx
dv63xx
dv64xx
dv90xx
dv92xx
dv93xx
dv94xx
Compaq Presario notebook PC series
v64xx
v63xx
v62xx
v61xx
v60xx
v34xx
v33xx
v32xx
v31xx
v30xx
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Looks like the companies are unraveling the red carpet of "defects" today...
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That's pretty decent treatment from HP.
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I'm more interested in how they will repair the laptops. If they simply replace the gpu with the same version that means people will be doing this on a regular basis.
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if there is an award for the most hilarious post title of the year, i'll vote for you
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Does Dell have anything like this?
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John Ratsey Moderately inquisitive Super Moderator
John -
i have a Compaq Presario V3000 but never had any problems with it, what is deffect?
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I knew my notebook had some defect.
If you go to Networking section ..i had posted a thread 'Wireless ADapter is DEAD' ..
well HP replaced my motherboard for free.
Thats what i love about HP..their Customer service is best & they are always willing to help. -
The best customer service is the customer service you never have to use.
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hmmm..the best customer service is the one which never disappoints.
From the makers of why is my dell on fire brings you why is my HP cooking dinner
Discussion in 'Gaming (Software and Graphics Cards)' started by Rorschach, Jul 29, 2008.