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    HP Envy 15 - Starcraft Freezing/Locking up

    Discussion in 'Gaming (Software and Graphics Cards)' started by stormlifter, Oct 1, 2010.

  1. stormlifter

    stormlifter Notebook Consultant

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    So I was all excited, booted up my new machine, updated the BIOS, updated a few drivers including the ATI drivers and then started up Starcraft 2.

    First I went into a multiplayer custom game (bad idea) which after loading and being in in the game for about 5 seconds I went to a black screen and locked up for about 5 seconds. When I got back naturally everyone was yelling "you noob" and other good-natured things.

    So I got out and started my own game, which was going okay for a few minutes until I hit the way-too convenient calculator button which got me back to windows. When I tabbed back in I got hit with a two-wave hang that let me play for about 3 seconds in between waves of hanging and at one point I got a solid puke-green screen.

    I played for about 10 minutes and the computer completely froze and the audio froze up giving me the bzzzzz sort of thing.

    I was able to get repeated results by doing this twice before making this post.

    Any suggestions? I checked temps at restart and I mean they were high around 67 on the CPU.

    edit1: Been running FurMark for about 10 minutes and it isn't getting above 70 deg
    edit2: i tried on lowest of low settings and it still happens.
    edit3: I realized that things got worse after using: http://forum.notebookreview.com/hp-drivers-software-forum/426181-drivers-hp-envy-15-intel.html instead of the latest from ATI. Before I was able to get into the game and move around, but now with those drivers I freeze and lock up the moment the game starts.
     
  2. borys991

    borys991 Notebook Enthusiast

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    Have you tried different set of sound drivers? I mean the reference ones from the producer of sound chip, not HP attached to Envy. Sometimes it helps.
     
  3. stormlifter

    stormlifter Notebook Consultant

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    Where is the best place to get those?
     
  4. Pitabred

    Pitabred Linux geek con rat flail!

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    Check the Envy 15 drivers thread in the HP forums. That has links to the latest everything for the Envy.

    For the record, I have never seen that behavior with my Envy, so it's something specific to your machine, not the Envy in general.
     
  5. stormlifter

    stormlifter Notebook Consultant

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    Specific to my machine!? Whaaaaaaa... now that sounds lame.
     
  6. borys991

    borys991 Notebook Enthusiast

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    it looks that Envy 15 has "IDT High Definition Audio Codec" chipset. Try uninstalling those drivers and stay with the regular Win7 drivers for your sound. You will lose some functionality but at least it should solve the problem, no more freezing. It did for my Dell Inspiron 1320 which has the same "IDT High Definition Audio Codec" and used to freeze with the same "bzzzzz" sound before.

    hope this helps,
     
  7. Pitabred

    Pitabred Linux geek con rat flail!

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    I'm saying that it's your mix of drivers or other software. It's not something inherent to the design of the Envy. Go update all your drivers in the Envy 15 Drivers Thread and see what happens. Make sure you're running the Catalyst 10.8's too.
     
  8. andygb40

    andygb40 Notebook Deity

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    SC2 runs fine on my Envy. I'm using stock drivers (all of them, even ATi's). I have the first gen Envy 15 so I would of thought that you should be able to get it to run with no hitches.