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    Little help....Driver upgrade on 7970M had disastrous results

    Discussion in 'Gaming (Software and Graphics Cards)' started by smokinokie, Jun 19, 2012.

  1. smokinokie

    smokinokie Notebook Consultant

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    Attempted to upgrade to the 8.97 drivers and it seems to have crashed my card. Sequence of events:

    Downloaded the 8.97 drivers from Slick's guide and began installation. Halfway through my system went to a black screen with a blinking cursor and nothing else. Had to hard restart.

    After restart I checked MSI Kombustor and it showed the previous driver of 8.95 but obviously it was not recognizing the 7970.

    Rebooted in safe mode (it hung on the ATI driver) and ran driver sweeper. Rebooted again and attempted to install the factory 8.95 AMD driver from disk. Installed driver with error message in the log file, to my limited tech knowledge it appears that the Intel drivers were installed but the AMD drivers were not.

    Downloaded the zip file of the 8.95 driver and attempted to install again after running driver sweeper again with the same results. I fear I've screwed up my new toy. :( :mad:

    Attaching a couple of pics below. Any help would be greatly appreciated!
     
  2. smokinokie

    smokinokie Notebook Consultant

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    Error log and Kombustor

    Edit: Tried again after uninstall of driver, registry clean and driver sweeper. Log screen 3 is more complete.
     

    Attached Files:

  3. p1n0yBaLLeR

    p1n0yBaLLeR Notebook Consultant

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    Yeah I'm having trouble updating from the stock catalyst drivers from clevo. It sucks because my FPS on BF3 keeps bouncing around from 30-70 FPS which is annoying from going smooth to ty every second.

    Have you tried overclocking with afterburner yet?
     
  4. smokinokie

    smokinokie Notebook Consultant

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    Question and a bump for the morning crew.

    If I need to RMA will the fact that I swapped the stock HDD for my SSD void my warranty? Will I need to reinstall the HDD that it shipped with?

    Guess I'll get a few hours of sleep now.
     
  5. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    Probably yes, send the laptop with the original configuration. They could swap the whole laptop for some reason, that means good bye ssd.

    Also i see you did all the possible steps to solve the issue, so unless you attempt to format Win7 and install a fresh copy, i dont see what else you can do.

    I feel very sorry for you mate and i wish you goodluck and the best.
     
  6. Kenneth Peh

    Kenneth Peh Notebook Enthusiast

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    Have you tried a clean install of windows again? I also applied slicks version and it screwed the card up but a clean install solve the problem, although it has other driver related problems but at least it is still working
     
  7. smokinokie

    smokinokie Notebook Consultant

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    Clean install is my next step I suppose. Larry at LPC is seeing if his tech guy has any insight.
     
  8. key001

    key001 Notebook Evangelist

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    Reinstall from the restore cd/partition instead of clean install because the right drivers are already installed there.
     
  9. SlickDude80

    SlickDude80 Notebook Prophet

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    Definitely do a clean install. That will clean everything right up. If its just a software issue, you didn't break anything. It is just a pain in the behind and time consuming to reinstall everything

    In the Alienwares, you have to go to dedicated GPU to install those drivers. I put that as the very first step in the guide "disable integrated graphics". If in the Clevos, you don't have that option, i would install the stock Clevo drivers for the time being.

    You can also try the 12.6.9 beta's that have better support for Enduro graphics switching. These are working very well in Alienware m17x R4's, but i'm not sure if any Clevo owners have installed them. The 12.6.9's are suppose to be the first drivers that officially support the AMD 7000's:

    AMD Catalyst 12.6 9.00 BETA June 12 – 7970m modded

    EDIT: After reading some threads, p150em owner (core2) and p170em owner (satchmo67) are on these 12.6.9's so they will install in the clevos for sure. They are a large improvement over the 8.95's that clevo is using
     
  10. smokinokie

    smokinokie Notebook Consultant

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    Question on the clean install.

    I did the install on my SSD using a bootable thumb drive that I had downloaded the Win7 ISO files onto. Do I need to wipe the SSD clean before installing from the thumb drive again or will it just overwrite the current data on the drive?
     
  11. p1n0yBaLLeR

    p1n0yBaLLeR Notebook Consultant

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    When we install do we have to uninstall the stock catalyst driver first? or can we just run the 12.6.9 installer right away? because if I uninstall the stock driver it uninstalls the intel gpu driver also and then the new catalyst won't work... All these driver problems is making me wish I got an alienware instead to easily disable enduro and update drivers.
     
  12. vuman619

    vuman619 Notebook Evangelist

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    Windows 7 will present a window with all the drives in your system when you're first installing windows, it allows you to partition and format your drives as you wish.

    EDIT: yes, format the drive in this tool before installing windows.
     
  13. jaug1337

    jaug1337 de_dust2

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    Exatly, as stated by vuman619, format then install, and everything should be fixed.