The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Low FPS in Starcraft 2 w/ 7690XT

    Discussion in 'Gaming (Software and Graphics Cards)' started by Sox18, Feb 5, 2012.

  1. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I recently purchased an HP. Here are the specs:
    [​IMG]

    It's got 8GB of ram, i72670 @2.2 ghz, and the 7690XT 2GB card.
    I'm getting 25 or fewer FPS in starcraft 2, and I've noticed the PC rarely ever uses the fan. I reinstalled the drivers, but it appears as if it refuses to use the ATI card, and instead opts in for the intel HD3000 on board graphics. I've set the switchable graphics to run "high performance" aka the ATI card, but the FPS is incredibly low.

    I'm playing 1366x768 resolution on medium-low settings. My old dell inspiron 1520 can run sc2 on low at 30FPS. What's the deal? The bios also will not let me just turn off the integrated graphics, which is incredibly annoying. Any ideas?
     
    Sox18, Feb 5, 2012
    #1
  2. hiarieshi

    hiarieshi Notebook Evangelist

    Reputations:
    23
    Messages:
    303
    Likes Received:
    0
    Trophy Points:
    30
    reinstall the game >< and try different drivers
     
    hiarieshi, Feb 5, 2012
    #2
  3. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I cannot find drivers for it at all :/ HP has none, and ATI has none.
    From what I can tell, the game is definitely running under the integrated graphics, but I cannot find a way to force it to run under ATI
     
    Sox18, Feb 5, 2012
    #3
  4. Ryan

    Ryan NBR Moderator

    Reputations:
    2,320
    Messages:
    2,512
    Likes Received:
    17
    Trophy Points:
    56
    Power saver settings perhaps?

    EDIT : Guess not.

    Have you checked your temperature to see if it was a bad paste job?
     
    Ryan, Feb 5, 2012
    #4
  5. R3d

    R3d Notebook Virtuoso

    Reputations:
    1,515
    Messages:
    2,382
    Likes Received:
    60
    Trophy Points:
    66
    Did you try running in fixed mode and setting the 7690 as the active card?
     
    R3d, Feb 5, 2012
    #5
  6. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I haven't checked the temps, it doesn't seem to be very hot though.
     
    Sox18, Feb 5, 2012
    #6
  7. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Yes, it's in fixed mode and set to high performance GPU.
     
    Sox18, Feb 5, 2012
    #7
  8. Ryan

    Ryan NBR Moderator

    Reputations:
    2,320
    Messages:
    2,512
    Likes Received:
    17
    Trophy Points:
    56
    What settings are you running SC2?
     
    Ryan, Feb 5, 2012
    #8
  9. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5


    These settings. The same exact settings that I would run my 5 year old inspiron 1520 o.0

    I was expecting something like 50-60fps with this laptop to be honest
     
    Sox18, Feb 5, 2012
    #9
  10. Baka

    Baka (・ω・)

    Reputations:
    2,228
    Messages:
    2,111
    Likes Received:
    20
    Trophy Points:
    56
    With that resolution and settings, Baka would think the GPU will run it at constant 50+ easily ._. It's definitely the GPU not being detected properly.
     
    Baka, Feb 5, 2012
    #10
  11. yknyong1

    yknyong1 Radiance with Radeon

    Reputations:
    1,191
    Messages:
    2,095
    Likes Received:
    8
    Trophy Points:
    56
    Could it be because HP shipped you a 7470M unit instead? Low possibility, but could be.
     
    yknyong1, Feb 5, 2012
    #11
  12. R3d

    R3d Notebook Virtuoso

    Reputations:
    1,515
    Messages:
    2,382
    Likes Received:
    60
    Trophy Points:
    66
    Try turning off vsync?
     
    R3d, Feb 5, 2012
    #12
  13. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    It's definitely the right card, gpu-z says it's there. And yes, I've tried vsync on and off
     
    Sox18, Feb 5, 2012
    #13
  14. Micaiah

    Micaiah Notebook Deity

    Reputations:
    1,333
    Messages:
    1,915
    Likes Received:
    41
    Trophy Points:
    66
    Uninstall both Intel and ATi drivers, and install the ones for the HP Envy 15 3xxx series.
     
    Micaiah, Feb 5, 2012
    #14
  15. etiko

    etiko Notebook Consultant

    Reputations:
    12
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    my notebook its the same, and it came with envy drivers lastest drivers
     
    etiko, Feb 5, 2012
    #15
  16. etiko

    etiko Notebook Consultant

    Reputations:
    12
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    use gpu-z to make sure what GPU you have
     
    etiko, Feb 5, 2012
    #16
  17. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    @tailgunner, will that work fine?
    @etiko
    [​IMG]
     
    Sox18, Feb 5, 2012
    #17
  18. Ellatan

    Ellatan Old Timer

    Reputations:
    622
    Messages:
    1,626
    Likes Received:
    45
    Trophy Points:
    66
    It looks like SC2 is running on your integrated card. Have you tried any other games or applications? Could you download and run 3dMarkVantage?
     
    Ellatan, Feb 5, 2012
    #18
  19. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    The only other game I have is cod blops and mw3, but I don't have them installed/have time to download them. I can run 3D, let me find it though. I'll post asap
     
    Sox18, Feb 5, 2012
    #19
  20. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Which test should I run? graphics test 1, 2 cpu test 1 or 2?
     
    Sox18, Feb 5, 2012
    #20
  21. Ellatan

    Ellatan Old Timer

    Reputations:
    622
    Messages:
    1,626
    Likes Received:
    45
    Trophy Points:
    66
    Just run the benchmark with all tests, a big button under those. No need to select separate tests.
     
    Ellatan, Feb 5, 2012
    #21
  22. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    [​IMG]
    Houston we have a problem. My pc is locked up and not doing anything. The fan is on full blast but it's completely frozen!
    http://youtu.be/2IfifUjo-ok

    video of it
     
    Sox18, Feb 5, 2012
    #22
  23. Ellatan

    Ellatan Old Timer

    Reputations:
    622
    Messages:
    1,626
    Likes Received:
    45
    Trophy Points:
    66
    Turn it off and restart. You have a driver issue. What version of catalyst are you using?

    I only have ATI card on my desktop. My advice is download the latest catalyst and driver sweeper. Load your computer in safe mode. Delete drivers and reinstall the new ones.
     
    Ellatan, Feb 5, 2012
    #23
  24. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I'm using the drivers that came WITH the laptop! This is what I don't understand. All I want to do is be able to play starcraft...Basically, at this point, should I call HP? They already made me reset the drivers once, and it seemed like I was talking to a wall.

    Let me check.
    Driver Packaging Version 8.882.2.3-110930a-126477C-HP
    Provider ATI Technologies Inc.
    2D Driver Version 8.01.01.1178
    2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0001
    Direct3D Version 7.14.10.0855
    OpenGL Version 6.14.10.11013
    Catalyst Control Center Version 2011.0930.2209.37895
     
    Sox18, Feb 5, 2012
    #24
  25. Ellatan

    Ellatan Old Timer

    Reputations:
    622
    Messages:
    1,626
    Likes Received:
    45
    Trophy Points:
    66
    Try to contact their technical support, sure.

    For do it yourself guide:
    Hmmm, you could try AMD High-Definition Graphics Driver HP Pavilion dv6z-6c00 CTO Quad Edition Entertainment Notebook PC - HP Customer Care (United States - English) This apparently works for DVz with 7690M, so I expect it to work for 7690M XT as well.

    These are the steps I would do:

    1) Download driver, download driver sweeper.
    2) Go to Control Panel and Device manager. Find the card in display adapters and uninstall driver.
    3) reboot into safe mode by pressing F8 during boot screen, run driver sweeper and get rid of ATI drivers.
    4) reboot as your normally would, install the latest drivers for the notebook
    5) After installing the HP driver set, reboot again
     
    Ellatan, Feb 5, 2012
    #25
  26. Sox18

    Sox18 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Thanks, I'll try that after talking with the HP live chat. Unfortunately, they are incredibly slow and haven't the slightest clue as to what is wrong.

     
    Sox18, Feb 5, 2012
    #26
  27. masterchef341

    masterchef341 The guy from The Notebook

    Reputations:
    3,047
    Messages:
    8,636
    Likes Received:
    4
    Trophy Points:
    206
    did you just get this computer?

    I would do a clean install of windows, and install the latest catalyst drivers from the website rather than whatever came with the laptop. This is a more common source of frustration than you would expect.
     
    masterchef341, Feb 5, 2012
    #27
  28. HTWingNut

    HTWingNut Potato

    Reputations:
    21,580
    Messages:
    35,370
    Likes Received:
    9,878
    Trophy Points:
    931
    Isn't there a way to assign applications/games to which GPU? I know in the DV6z which is all AMD, you can choose each app to use IGP or dedicated GPU. I believe there's something similar with the Intel CPU machines as well. Might have better luck asking in the HP forums here.
     
    HTWingNut, Feb 6, 2012
    #28