Low FPS with 5830

So I got an Envy 15 a little while ago, which has the 5830. I thought I'd be able to play TF2 on max, and I believe it is supposed to play it on max, but I'm actually getting about 15 fps. Furthermore, if I reduced the resolution to the lowest possible and turned all the settings to low, I got the same fps.

I tried installing the new drivers, still have the low fps. There was a problem where it wouldn't let me install the new ATI drivers unless I had the base HP first, so I couldn't uninstall the old drivers and install the new ones.

I just started getting into PC gaming, so I don't have many games. I do have BF:BC2, and I'm getting 20-25 fps on medium. I also just got L4D2 thanks to the deal on Steam, and get 30 fps on max. It did say that it didn't recognize my graphics card when I opened it, though. I'm also now not getting audio in any games, whereas I did have audio before L4D2. I also tested out the MoH beta, and got 20 fps on default settings.

Does anybody know what's wrong?

 

I'm not sure about the 5830 gfx card, but I would assume its a decent card for gaming. Those FPS you are reporting seem unusually low for your setup. What CPU does your envy have in it? I am running a G51 with a T9900 and 260m and I'm getting like 4 fold the FPS you are reporting or more in those games. Make sure you are not running the laptop on battery when gaming because that reduces the performance, or at least it does with my G51. Also what mode are you running the laptop in, do you have it set to run at High Performance under the power options? I would check those first before I started in on messing with the gfx drivers.

 

Oh sorry, I should have mentioned all of that. I have the i5-520m. It's definitely plugged in. I tried running TF2 on battery and get about 5 fps, so that did reduce performance (whereas changing the settings makes no difference). I have it high performance, with ATI Powerplay at "Maximized Performance" when plugged in.

And, yeah, the FPS is definitely low (at least on TF2 and BFBC2, I'm not sure what I'm supposed to get on the others).

 

make sure you don't have 8x supersampling AA enabled
sounds like the video driver is messed up, you should get 100+ fps in those games w/o vsync

uninstall the driver , clean all traces with driver sweeper, then install ati catalyst moblility. if it won't install,

find something like this in the driver's inf
"ATI Radeon HD 5800 Mobility Series " = ati2mtag_Evergreen, PCI\VEN_1002&DEV_6899
copy it and replace VEN and DEV with your own which you can find in device manager

 

I tried to uninstall, driver sweeper, and install from ATI, but it didn't work, so I'll try that second part. I'll let you know if it works. Thanks.

Edit: I should elaborate. It would say something along the lines of "no display adapter found" if I tried to install from ATI with after uninstalling all previous drivers.

 

Does the Envy have switchable graphics? If so, make sure you aren't using the Intel GPU...

EDIT: nvm, it looks like the Envy 15 doesn't have that functionality. It would of explained why the drivers wouldn't install, though

 

you have to uninstall the ati driver, then reboot into safe mode and run driver sweeper...reboot again and go to device manager and uninstall what ever vga device is installed...reboot and do it again....repeat until windows can not find a driver so it uses the generic vesa driver...then reinstall the latest ati driver

 

You don't have to go through all that trouble.

In the windows updates section you can select Windows to not automatically download drivers for your new devices.

 

Btw are you using Mobility Drivers? You might be using Desktop drivers, which will error upon installation.

 

Yeah I'm using mobility drivers. They install fine if I have the base HP ones first.

 

What error are you getting when you try and clean install the newest ATI mobility drivers?

Have you tried to clean all drivers out, then go to my computer, system properties, device manager, click on display adapter, driver, update driver, browse my computer..,let me pick..., have disk, and then specify the drivers location?? I've had to do it this way before when I couldn't get my laptop to recognize and install drivers for my mobile 260. Try that, it may help.

 

Did you install the AMD GPU Clock Tool?

I've had pretty good results overclocking the 5830 on my E15 to around 550 MHz / 1150 MHz, usually at least 45-70 fps for most recent games at 1920x1080, all detail settings maxed. It hasn't crashed at that setting for anything except Civ5.

 

It said something like "unable to find display adapters." I don't remember exactly what it said.

I did install AMD GPU Clock Tool. However I should be able to more than 15 FPS on TF2 on any settings without OCing. I did OC it to 550/900, and I don't remember if it didn't help at all, or if it only helped a little, but TF2 was still at unplayable FPS.

 

You shouldn't be getting that low of performance, even on max settings/resolution with stock drivers. Are you running any strange power profiles? This problem stinks of downclocking/throttling.

 

Have you checked your GPU temperatures? If you run GPU Clock Tool and click on the second tab it'll monitor your temperatures. Try playing TF2 for a while with that running, and see how hot things got. It could be downclocking because of heat or something?

There's definitely something wrong with your machine. I get much better performance.

 

I ran Furmark a while ago for 30 minutes while overclocking to 550/900 and the max I got was about 70 Celsius. I played TF2 for 20 minutes (didn't have a lot of time, and it's not fun all laggy) and max was 54 Celsius. Both times the laptop was raised up a bit for better airflow.

 

has hp opted out of the mobility driver? you might have to enable workaround true to get it to install if that's the case

 

One thing no one has mention as of yet. After you get the drivers installed. What programs are running in the background. also how much memory and how much swap. Turn of windows search in services.msc(i think thats the right group if not administrative tools/services) Then defrag. Run a virus scanner and a malware scanner. For antivirus I recommend Microsoft security essentials over Norton's and mclaffee's. use windows 7 firewall frontend from download.com for tweaking the built in fire wall. and uninstall all bloatware. if all else fails after driver install consider using game optimizer from IObit from download.com at this point it couldn't hurt. Just my $0.02.