NVIDIA paid $200 million for GPU debacle?

Is there any truth to the rumor that NVIDIA paid $200 million for the 8-series GPU debacle?

If it's true, who was paid the money and how was it used?

 

It should be used to replace the users damage?

Take for example.. Dell XPS 1530 for a Dell SXPS 16?

and many more?

Never heard of this rumour though.. I thought Nvidia just kept quite about it..

 

I think they paid the money to dell, HP and the like.

 

Are any of the manufacturers using the money to help their customers by extending warranties or replacing GPUs?

Or was this money used to compensate the companies for lost customers (angry because their laptops died early)?

 

This is old news.

nVidia also paid to Sony too, as I am typing on one. lol.. What happen is that all their 8000m series gpu had problems where it just died completly after a year or so. And any vendor who used these cards in their laptop, got some money from nVidia to fix the issues by repairing it for free for the consumers. Ever since the issues been announced, The laptop vendor extended another 3 years for the GPU, just incase it goes dead again. I don't know if every vendor will extend 3 more years, but sony did.

The laptop vendor also refunded consumers who got the GPU repaired out of their pocket after the issue has beeen announced.

 

That was great that Sony did that for their customers. I had an Asus G1S with an 8600M GT that had a black screen within a week of the warranty expiring. I called Asus and they said they never heard of a 8600M problem, and they said I would be charged for any repair because I was off warranty.

What did Asus do with the money they got from NVIDIA?

 

Dell and Apple extended warranty on those machine I think.

 

They wen't and spent it on ATI products lmao

haha.

 

Why did some manufacturers extend warranties / replace GPUs while others did nothing?

Was the $200 million just "blood money" for the aggravation and lost customers, or was there any requirement that they replace faulty GPUs?

 

I can tell you that yes, Nvidia paid millions to Dell , HP and others because of defective GPU,s and that HP would "NOT" fix my notebook , an HP DV9035 with a 7600go !

Guess the decided, "Screw the customer, we'll just pocket the money " !

Will never touch an HP anything again !

BTW, HP issued a bios update that would keep the fans running on high all the time, hopefully to get the defective gpu past the end of warranty................which means they knew about the problem !

 

Thats just awful! Even if they didn't know about the issue, no1 wants maxed fans 24/7! That's why I'm an Asus fan.

 

Also, Does this apply to macs? I have 2 MBP's in my house, both with 128mb 8600m's. One of them has/had minor artifact issues.

 

Yes macs have the same problem.

 

My Asus G1S died with a 8600M GT...no help from Asus whatsoever. They actually said they never heard of an 8600M problem.

 

I had the same issue with my laptop from hp.

i bought a dv5t with a 9600 nvidia in it and so far i have had to send it back to hp 3x because the insides melted itself.

i wont buy another hp again and i am kinda iffy on buying nvidias.

hp gave me a quick fix to hold me over by giving me a extra one year warranty.

and to bad for hp cause i am going to be buying a new laptop this summer

 

the 7600 wasn't one of the defective gpus responsible for the 200 million dollar payment, and that is probably why it wasn't covered.

 

Did all the companies get the same amount of money? Was there any requirement that they use it to extend warranties or replace GPUs? Is there any accountability for how the money was spent? Or was the money just given away as an incentive for companies to buy the next series of NVIDIA cards?

If some of the companies (like Asus) are not using the money to help their customers, then they're screwing NVIDIA as well. Any customer who had a bad GPU is not going to want to buy another NVIDIA product, even if NVIDIA paid $200 million in an attempt to help their customers.

 

That's funny because HP was repairing the same notebook, except it had an AMD cpu and had the 7600go gpu !

Official letter to the Prez of HP...............hmmm, my notebook and card are mentioned in it !

http://hplies.com/LetterToMarkHurd.pdf

Check this site if you have a question on which gpu's are "DEFECTIVE"

www.hplies.com

 

i'm not really sure about issues specific to HP. there may have been some particular problem with the AMD/7600 laptop.

the big nvidia GPU debacle was primarily concerned with the 8000m series.

 

I wondered about that also. I had an Asus G1 with Go7700 that fried itself twice. I never OC'd and used with either A/C or Fan running behind it with the bottom cover off and laptop elevated. Toughest game I played was WoW.

I always wondered that this problems wasn't specific to just one card.

 

Had a 7950 gtx give out 3 times total in laptop. The sad part is the last card that died had no gaming time on it. I was watching a DVD........BSOD...end of story.

 

lol really epic fail... NVDIA should have been made to pay $1billion and not 200mill.... they failed everyone...

 

Not only the 8000m series but even the Go 7400 and the Go 7600 suffered alike. In fact most of the users whose motherboards cooked had Go 7600 in their notebooks. The sad fact is that it never got the publicity which it deserved. Already replaced my motherboard thrice. Goin tomorrow for the fourth I believe. My warranty continues till November 2010. Till then I intend to bleed HP as much as I can.

 

I've heard that the actual problem extends all the way back to the 6000-series, but the press focused completely on the then-new 8000-series. So of course everyone involved took the cheap/easy way out.

Then again, AMD/ATI is just as bad when it comes to screwing over their customers, so I suppose Nvidia didn't see much of a point in good customer service. All we can do is hope that Intel will be a more reliable company and Larrabee will shake things up.

 

I don´t know what the press focused or not. The main complaints that were seen on this site were for the 8000 series, in specific the 8600m GT.

 

^this

there may have been some deep issue that went back, but widespread massive early failure definitely wasn't seen or reported here on anything except the 8600m / 8400m

 

No, they would have went bankrupt if they had to deliver better customer service and dish out what the whole defective GPU line actually desserved, in the billions i can tell you it should have been.

 

you can ask for another replacement if they have to change so many times... i would try that and save urself trouble each time...