Pidge from Nvidia has asked that user experiencing problems with the 880m list them here..

It does make a difference in temps for sure but if it was that difficult to remove when it was still wet, I'd hate to see what happens when it's 6 months down the line and cooked dry.

Either way most of mine went into the cap so I would have to order a new syringe if I were to put it on my new cards anyway and I'm not wanting to do that. My heatsinks aren't flat so I don't get the huge benefit that most do from it.

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Pah, liquid metal - so much can go wrong! Do loads of research, know how to use it, and probably make sure you have loads of experience repasting CPU's/GPU's before you even attempt it is my advice from what I've read about it!

 

If you're really careful, its not an issue putting it on. Taking it off is a different matter, I didn't realize there was a big bead of it hanging on the qtip and I watched in horror as it fell when I was moving the qtip away. Luckily it landed on the SLI cable and I was able to clean it up but it could have been a disaster if I didn't notice it or it hit the motherboard and I couldn't find it.

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I got 2 words for you: Kapton tape (polyimide tape).

As for cleaning up, dilute acid still works best in my experience. Then again I majored in chemistry and am a bit crazy...

 

That stuff looks awful expensive. I just used plain ol' black electrical tape. No issues since last December.

 

$10 for 36 yards isn't exactly a bad deal

 

Yeah, exactly!

 

Ah, kind of like painting windows then? (tape up around the edge to protect while you apply)

 

Sure, but you can also choose to just leave the Kapton tape on the surface resistors if you're concerned about Liquid Ultra running all over the place under pressure. Kapton tape is rated up to at least 150+C so your laptop would've long shutdown before the CPU ever came within the melting point of Kapton tape.

In fact that's exactly what I'll be doing when I have to reapply Liquid Ultra some time in December. Taping over those on-die VRMs on my 4900MQ means I'll feel that much better about Liquid Ultra (not that I lose sleep over it anyway).

 

That was unpleasant...

Computer froze, restarted it, it was being sluggish in games and stuttering so I ran 3DMark.

Firestrike was only 8173. Checked everything, clocks were correct, changed from high performance to balanced and back, same thing.

Shut the system down, unplugged the power, plugged it back in and turned it back on and I run firestrike and get 9554.

Comparison between the two results

Ummm... Makes me nervous. -_-

 

These 880M's are like temperamental race horses, ones that are soon to be surpassed by the new foals! Hopefully that is the only blip you will see.

 

They need to fix these, this is ridiculous.

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lets be realistic,they knew from start cards dont work properly (i even watched review video on youtube with 880m's being benchmarked with scores 6k higher then mine) if they wanted to make em work properly they could have it done 100x till now.this is how cards gonna work,its not so tragic yet cause lots of games dont push this cards on very limit but in 2 years or less this gonna become huge problem to 880m owners (including me) with their cards throtle in every game.i got this cards despite the fact i knew they had problems cause i had confidence in nwidia.i made mistake like this now and never again and next time hell i will go for amd cards,push +2 year warranty and i wont have headache if they die,almost same bang for buck for less money.

 

I'm on my second pair already and I got my machine in May and I *don't* push my machine anywhere near as most gamers would because I have anxiety issues so my game time is pretty limited. These new cards are not even a week old, I got them on Friday, and I already had some superficial throttle from a game crash.

I refuse to send my machine off every month to get new video cards... This could seriously turn into nVidia's biggest public relations disaster in history if they stay quiet about it.

This was posted August 1st, of course following the link it says there is currently no job available because they filled it but you can see part of the description.



Interesting the timing on that...

I just decided to Google "nvidia public relations disaster" to see what came up lol

 

LOL

10char

 

Meh, worst thing that could happen to them is that you get a card from the Maxwell series from them either by replacement or 880M refunded

Most likely they will just take their sweet time with a fix "coming soon" in the near future.
I dont think they have sold many GTX 880M anyway, and from those sales even further people know or give a damn about the card running at 940MHz or whatever instead of 990MHz

 

Well considering that this pair crashes with both 337.88 and 340.56 drivers doing 3DMark Cloud Gate's physics test (driver crashes and recovers *four* times at the very start of that test), I'm not amused.

With the way they are ignoring us, its definitely something that everybody who trusts nVidia should be looking at because if they are doing it now, they'll do it again.

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Yes, NVidia definitely dropped the ball on the 880M in many ways, probably both in deciding to design this GPU, but almost certainly in it's implementation - the user grumblings don't lie.

 

I don't want to even think about what the RMA rate on these must be

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Haha, I'd actually really like to know! (For all their different models of GPU's too - bet the 580M & 675M are top of the list!)

 

nVidia is censoring us on that thread now...

Spoiler

Notice that it says that "hidden posts not numbered"

I'd really like to know what their excuse is for the behavior like this with Fire Strike

Spoiler

 

Well the good thing is that a new driver would most likely fix that.
If pidge & co had a solution to the throttling, they would have posted it weeks ago I would assume. I think the solution they may have found may not be ideal which is why they are taking forever to investigate.
Something to do with power, voltage and temperatures perhaps. If that fix get issued out to all 880M owners, also the ones that are happy with theirs, it may increase heat and such for them, helping you and your throttling problem, but creating issues for the other people.

I`d imagine that would be quite a difficult situation for them, which is why they are maybe taking their time to create as little fuzz about it as possible.

 

Its not a driver problem because someone on the nVidia forums actually posted full results with their 880M on 340.56 drivers so something else is causing it. Again, I'd lean towards a hardware issue before anything else and I've had some black screens and freezes again but its hard to say if that's the video cards or the games themselves. I find it hard to believe I have bad cards again but the fact is that my desktop with a 780 Ti using the 340.56 drivers can run Bioshock Infinite all day with my OSD and everything that I use on the laptop so...

 

Pidge himself said it was a vBIOS issue so not driver related.

 

Pidge made like 5 posts all of which are deniable from NV's standpoint. We might never know what the problem really is but if I had 880M's I'd flash the modded vBIOS then underclock to a frequency that my cards will not dip under even at load. Reason being that I'd rather take a card that runs x MHz 100% of the time than a card that promises x+100 MHz "whenever possible".

 

Its not deniable when he posted on their forums as well.

And it doesn't work with the modded vbios either. There are lots of new bugs that introduces.

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Here's the post he made on the nVidia forums about it: https://forums.geforce.com/default/...-for-a-nvidia-response-/post/4278730/#4278730

 

"Our forum representative had the wrong info. Sorry "

 

Still wouldn't go over well. The cards are broken, they need to be fixed or they need to be replaced.

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Man, I feel you. Probably the same thing I had with 7970M's only the problems weren't that widespread. They should certainly make things right for the customers.

 

ah come no way they gonna pull this cards back and give u 780m´s for example,no way they gonna do that im sure.we who bought em are stuck with what we have and i seriusly doubt this cards will ever work within specifications that they offer on their site.
you bought a horse with 3 legs gentlemen live with it,rock with it XD

 

Then I think it's time that all of us who got suckered see about getting a class action lawsuit going. Products that are unable to function at advertised specifications are defective. A card with a base clock of 954MHz throttling to 888MHz when temperatures haven't even hit 70C much less the thermal throttle point of 94C are all defective.

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nah u wont win that,in 90% cases they work fine,just under extreme preassure they throtle,its sad reallity but it is how it is

 

Not true. Not true at all. Active OSD monitoring will show the dips in the core when hit with a full load. Every single 880M on a stock vbios will throttle when the load gets too high. It's a vbios policy which means it affects every single card with a stock vbios. End of story.

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i know but how often u have em under full load?i rearly hit 90%

 

Sleeping Dogs, Watch Dogs, Bioshock Infinite, its really not hard when you have a 120hz screen to hit full utilization.

It also happens with high MSAA

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The fact remains that the 880m is a broken product. How often they are under full load is irrelevant.

 

Exactly. It's like if you punch the gas pedal on your car and it loses performance as you're accelerating and saying it isn't a problem because it doesn't happen very often...

The thing is nVidia could easily sweep this one under the rug because there are few 880m's out there and short of a class action lawsuit, which I don't think you could get enough people involved in, they don't and won't budge on it. They'll just deal with the complaints as they come in, and after a year say "Oh, I'm sorry, your card is out of warranty".

 

Even if there is a class action, Nvidia will still find a way to screw over the consumer, just like last time (referring to Bumpgate).

 

Document, complain, get a refund/replacement, buy 980M/M295X, move on

 

Its attitudes like yours that let's companies like nVidia get away with their crap. I sincerely hope you get a garbage card next time you get a machine and are stuck with the same options just so you can see how we feel.

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lol what? What attitude? I just said you should push forward for a resolution and move on. That was an advice, contrary to what you just said above.
If the hardware itself is broken, and you can document it, they will eventually have given you enough samples that are broken, so that you can nullify or atleast get some compensation (upgrade to a different GPU) for your troubles.
Atleast thats how the law works here in my country.

They can try to fix a problem 3 times. After that you can get all your money back

 

I misunderstood what you were saying, sorry, took it totally out of context.

We don't have consumer protection like that here. What little protection we are given by the laws, the manufacturers take away in their warranty clauses.

Also there comes a point where sending the machine back is just not feasible. I had to specially package my laptop to send it to Sager but when they shipped it back to me, it was just in their standard box. I'd have to pay shipping all over again. Considering it cost me 240 bucks after insuring the package, it would make more sense to sell the machine at a loss and buy a new one with the new generation of GPUs but it's not easy to sell a high performance gaming laptop.

The best I can hope for is that nVidia fixes it or I can convince Sager to ship me a pair of 780Ms unless the unlikely scenario of Clevo updating the BIOS with support for the new 980M happens in which case I could have xotic do the upgrade and have a warranty.

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No problem, and I do understand the hassle of sending the notebook away and waiting for them to hurry the hell up. Been there before and it was no fun 2 weeks without the notebook. Thankfully my problem was fixed by that first attempt though and I would be quite angry if I had to do it again.
Why the hell didnt you just ship the graphic cards down btw? Why did they need the entire notebook?

One would think a GTX 780M would be a downgrade and cheaper for Nvidia (because it have less VRAM) but again I`m bringing up the silicon *tinfoil hat on*
What if they only have the less than stellar GK104 chips left (aka GTX 880M)? It could be that they are beginning to see some GK104 inventory dissappearing in prep for Maxwell to take over. They may not even have a GK104 production going for all I know. After all, desktop guys have moved on to GK110 chips (GTX 780, GTX 780 Ti) a long time ago so I dont think the demand is there for a production.
GTX 870M and GTX 860M (Kepler) is undoubtly using damaged GK104 chips from prior production. I dont think desktop graphic cards with GK104 is selling that well 2.5 years down since it was first released either.

I think good GK104 silicon quality are scarce now imo

 

Next time I will see about sending the cards separately, I had asked them to fix my trackpad too but it was never put in the notes so it was never fixed.

Companies always keep some stock of the older cards around for replacement to avoid having to upgrade people to the new cards. Since 780M hardly ever fail, I'm doubtful they are out of them. But it's still a lot of hassle...

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This issue you have with the laptop shutting down is definitely worrying, have you had that happen since the cards have been replaced?

 

No, just the standard games crashing or freezing the system. -_-

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the part about alienware i love is they send technician at ur house to repair ur pc,i gonna give em call in 3 weeks when i come back from vecation about this cards and i will ask for 780m's

 

So no update and no fix huh. Well this is starting to suck.

 

I just ran all of the benchmarks that notebook check ran and I've come to the conclusion that these cards are performing at or above theirs and that their samples were throttling as well (my scores were all over their scores slightly except for Cinebench R11.5 which was within the margin of error) and since I used notebookcheck's numbers primarily to factor in my decision to get the 880M SLI, I'm going to stop complaining. Yes these cards are broken out of the box but they are performing the same or better than the review units which means that my purchase is still working at the capacity that I expected when I bought it.

It is very upsetting that there is more performance to be had that nVidia locked down and I do hope one day they will truly fix these cards and unlock that performance unthrottled cores would deliver but I am turning my core monitor off on my OSD and I'm going to stop worrying about it and just enjoy my machine.

If you're using the modded vbios, it will give you problems that stock doesn't have. I've experienced a ton of freezes in games, various crashes, weird behavior when restarting my machine, and a 100% reproducible driver crash when running the cloud gate tests on 3dmark that the same drivers on the stock vbios doesn't have.

Don't wait around for nVidia. Grab the benchmarks and compare them to whatever site you looked at before purchasing the card(s) and if they are matching the numbers you expected, go about your day for now. From what I see, my cards are working the same as reviewers found. I can't imagine that reviewers sit there watching the clock speed when they do these tests. I shouldn't either.

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Probably because the modded vBIOS undervolts the cards past the point of stability.