Serious problems with ATI HD 2600 (Mobility)

I just purchased an HP 8510p on the 21st of September. Everything seemed fine, until recently.

I started experiencing severe ATI graphic driver errors. They'd pop up randomly, after the screen would go black for a few seconds. Then ATI would notify me it had experienced an error, requesting whether to send the report or not etc.

Now the screen freezes for a second and I get a quick blue screen. It flashes blue, white text fills the screen and in the blink of an eye I'm rebooting.

This is concerning, to say the least. I have Windows XP Pro.

My HP computer came with OEM drivers, because ATI doesn't supply one for their own mobility graphics card on their website.

After thinking it must be the HP driver, I looked up a popular mod some people have been using. It modifies an existing HD 2600 Radeon into a HD 2600 Mobility -- from DriverHeaven.

This doesn't fix it.

What can I do?. Should I try installation again?. *head desk*

 

Hmm that does sound serious. My only suggestion would be to call HP and see what they say, but unfortunately they'll probably ask you to rerformat before they rule out software problems.

I haven't heard of anyone else with those problems either

 

I've had that happen with my hardware before.

Try a different version driver from DriverHeaven. It sounds like a driver issue.

 

I have been playing WoW lately. It seems whenever I quickly tab out of the program and try to tab back too fast, it freezes.

Or whenever I'm trying to quickly run through a page (such as Youtube) or click on a video too fast.

It doesn't happen when the laptop is left by itself, or when coming out of hibernate/standby etc.

I'm not too confident that I installed the modified drivers correctly.. I'll see if anything changes and if not, make a call.

 

I've been using Cats 7.8 extensively and no issues. I dunno when I used the modder, I seem to recall I installed the driver setup files, ran mobilemod, and then it just carried on and auto installed everything

 

Ah, perhaps that's the problem. I wasn't sure which Cats to use and ended up with 7.10. I'll try going to 7.8 and see if that helps.

I've never had issues with graphic drivers or the need to update them, so I'm inexperienced at this.

 

Okay, so I tried 7.8 and so far.. I'm not sure. First boot, I received a few errors.. not related to ATI though, or so I think. It was a 'fatal' error but then nothing happened. Not sure what went on.

 

Caught a BSOD. It flashed right after I tabbed from WoW again.

Couldn't catch the exact error name because it reboots too fast, but here's what was brought up in my browser after I recovered:

"Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer."

Update, I haven't had any more ATI errors - so far. ATI doesn't pop up. It's just a matter of BSODs.

***EDIT:***

I haven't updated any hardware at all except for today. I noticed there were two driver updates for wireless and the touchpad on Windows Update.

This may be silly.. But my touchpad IS still enabled even when I'm using my cordless nano notebook mouse. Could that be causing the STOP errors?. I haven't noticed if I hit it accidentally when I'm tabbing or using the mouse at the same time. I do tend to swipe it with the base of my wrist from time to time when I type.

Looking into every possible idea with what could be going wrong..

I did encounter most severe errors around the same time I started up WoW and installed my mouse -- which was coincidentally on the same day. But could these two cause this BSOD?.

 

My touchpad is also enabled while using the mouse, so this surley isn't the problem. It really seems like a driver issue. It would probably help if you can post the whole error message: Open the Event Viewer (Start > Run and type eventvwr.msc), now check the system and applications logs for errors.

I'd suggest the following:
-Unistall your graphic cards driver using the Catalyst uninstaller
-Reboot and follow these instructions (need to scroll down a bit)...

 

I disabled Automatic Reboot right after posting so I wrote everything down. Here it is.

win32k.sys
PAGE_FAULT_IN_NONPAGED_AREA
0x00000050 (0xE6E95304, 0x00000000, 0XBF89412B, 0X00000001)
win32k.sys Address BF89412B base at BF800000 DATESTAMP 45f013f6


That's one I didn't catch before.

 

I had the same problem on Vista, new drivers 7.9 or 7.10 were giving BSOD, i just got back to the ones from HP and will see if it will occure any more...

 

here's a describtion of your error
Shut down your antivir software, if that doesn't help chech your disks with chkdsk. If it doesn't find any error, i'd try to format c: and do a clean install. If that doesn't help it's most likely a hardware error...

strange...you just got these errors or have they been there from beginning?
I'm running Vista and the driverhaven mod with catalyst 7.9 and everything's fine so far. the only thing was that catalyst control center wasn't working properly and since it's using RAM anyway, i just uninstalled it

 

hmm, weird. i tried o/c, and maybe its coz i played around with the drivers too much. anyway. on HP drivers everythign is fine, yet o/c is not possible - driver keeps reseting. ive been playing for a while and no crasher whatsoever.

Did u use modtool from DH??
BSOD occured while o/c or gaming for few minutes.

i'll see what my error says and what is the problem.

 

Yeah, i use the DH modtool. I also tried oc and do some gaming (WiC, UT3, BF2, WC3) but everything's fine.

 

You are running XP??

 

no, vista

 

how did u install drivers?? clean install with driver cleaner before or just an update??

 

did a clean vista install (formatting the whole HDD)

 

i guess that will solve my issues. will see in another couple of hours


BTW. Did U keep that OS_tools partition?? what is this for??

 

It's for creating the recovery disks! So be sure to do that before you delete it.
I followed orev's guide in the HP section and it worked pretty well (althought the SWSetup backup isn't really worth it imo since everything useful is also on the driver CD from HP..).
I first deleted all partitions and created a C: only for Vista and a D: for everything else (C: needs to be at least 20gb for Vista...)

 

Ive got disk from HP with clean Vista so dont need that partition then.

 

Hmm, i don't think that it's a simple vista install since the recovery disks are 2 whole dvds...
But i just created and didn't used them, so i can't say what is on them

 

have u ever used norton ghost or any similar software?? well, i guess - at least that was with my Acer recovery disks - they are all created like a images of drivers with either no or very little compression. evey bit and every cluster is copied exactly the same as it is on HDD so that is why it takes so much space. Did u see how much vista take after install?? and it comes only on 1 DVD
My XP MCE recovery were on 3 dvd disks + 1 swsetup dvd

 

I and other HP 8510p users are having the same problem:


Our video cards are NOT overclocked.
This is what the screen corruption looks like just before the screen freezes and goes blank.

There are more of us engaged in a discussion over at the HP forum.

This is happening to me with HP Vista install and clean install of WinXP with latest HP video drivers and 7.10 and 7.11 moded ATI drivers.

Is this the problem you're getting?

 

Yikes!

When and from where did you purchase your 8510p?

 

My company (in Slovenia, EU) orders them from the HP supplier in our country (SRC.si). About 2-3 weeks ago.

I've got the first 8510p (which caused the corruption every hour) replaced with another one. This one seemed ok for a week and the I got two of these in a matter of 10 minutes.
My coworker's 8510p is without these corruptions. However some other fella in the company had this happen to him and there are other people. Check the HP forum link I provided above.

This isn't a driver issue, IMO it's a hardware issue; video RAM to be precise.

 

I have had my Motherboard changed and yet the problem occurred again. While playing PES2008 online computer just crashed! I dont know at the mo if its a PES problem or my laptop again

 

Someone posted this at the HP support forum.

 

damn, i was thinking of buying that thing this week... seems i'll take some more time to reconsider that decision. that shouldn't take place with business line of notebooks, should it?