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    Warcraft 3, The igxprd32 display driver has stopped working normally...

    Discussion in 'Gaming (Software and Graphics Cards)' started by YouHan, Dec 29, 2008.

  1. YouHan

    YouHan Newbie

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    Basicly, the problem may happen like this, when i initiate the exe file, the game will load, i'll encounter problem such as:
    i. it'll hang at the very start
    ii. when i upload the map
    iii. when in map, i move around the map too much
    iv. when i play around for 5 minutes

    The game will hang for a long time, when it exits to windows, it'll write a message, "The igxprd32 display driver has stopped working normally. Save yourwork and reboot the system to restore full display functionality." I have tried many different types of drivers in Intel, still i get the same results. I have even tried to change my sound driver too. Please help, also, my laptop model is Compaq Presario c700/ c749TU. Thank you all~

    ------------------
    System Information
    ------------------
    Time of this report: 12/29/2008, 02:01:04
    Machine name: XXXXXX-AAFC771F
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: Compaq Presario C700 Notebook PC
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz (2 CPUs)
    Memory: 2038MB RAM
    Page File: 499MB used, 3430MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: The file CHDAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 965 Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 965 Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30D9103C&REV_03
    Display Memory: 384.0 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: igxprd32.dll
    Driver Version: 6.14.0010.5009 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 11/3/2008 09:47:20, 57344 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: igxpmp32.sys
    Mini VDD Date: 11/3/2008 09:46:34, 6273504 bytes
    Device Identifier: {D7B78E66-6942-11CF-1D60-D310A2C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2A02
    SubSys ID: 0x30D9103C
    Revision ID: 0x0003
    Revision ID: 0x0003
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: Conexant HD Audio output
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30D9&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: CHDAud.sys
    Driver Version: 3.47.0000.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/18/2007 12:18:10, 732160 bytes
    Other Files:
    Driver Provider: Conexant
    HW Accel Level: Full
    Cap Flags: 0xB5B
    Min/Max Sample Rate: 48000, 192000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run
     
  2. potentv

    potentv Notebook Evangelist

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    Have you tried reinstalling the display driver?
    driver sweeper before reinstalling?
    There is another thread in these forums about updating video drivers which may be very useful to you :)
     
  3. YouHan

    YouHan Newbie

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    I have tried uninstalling the driver, i even tried to install older/ newer version of the driver (Of what i can find). However, i still am unable to run the application properly.
     
  4. potentv

    potentv Notebook Evangelist

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    have you tried running the game in a window?
    That might shed some new light on the situation
     
  5. YouHan

    YouHan Newbie

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  6. potentv

    potentv Notebook Evangelist

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  7. YouHan

    YouHan Newbie

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    Hi Again, Actually i am able to play the game~ However, it wasn't able to run smoothly all the time. It lags very often, and after some time, it becomes smooth again~ XD
     
  8. laozheng

    laozheng Newbie

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    can you help me too??...
    i think my lappy is the same as you lols....anyway i just went to a shop and reformatted my com and changed my os from vista to xp pro...so now when i start to go in to warcraft,it either hangs straight away when the menu pops out or hang after a while...i tried to find ways on the internet but i cant find any..sm1 help me tks..and step by step if possible...com noob..