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    direct2drive, give me product key, then claim I havent bought it ????

    Discussion in 'Gaming (Software and Graphics Cards)' started by jaboyle, Sep 19, 2008.

  1. jaboyle

    jaboyle Notebook Geek

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    Basically, Iv bought 2 game successfully from direct2drive,

    Call of Duty 4

    Mercenaries 2

    Mercenaries 2 was a pre order so I had no reason as to doubt that this one would not work,

    I pre ordered Crysis Warhead and at midnight last night, stayed up to hopefully set it to download

    I had to wait to today to download it, it finally sent me the product key but when I click download it prompts me with a window that says,

    "access denied,

    Sorry, you do NOT have access to the file. Please purchase this item first."

    *** ! i bought the item about 2 weeks ago, they sent me the product key, they gave me the link to download it, now they claim I havent bought it ???

    are many people having this problem???
     
  2. Citizen86

    Citizen86 Notebook User Guy

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    I think you have to email them to get it fixed.....

    I doubt they stole your money.
     
  3. jaboyle

    jaboyle Notebook Geek

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    well in theory that code is what i bought because legally or ilegally, you need the code to buy the game,

    whatever, Would this be the number to ring because I found the ign contact list ,

    http://corp.ign.com/contact.html

    the london branch is most local to me.

    would this work? they have no direct email address's on direct2drive to send them a direct email to !?
     
  4. Ayle

    Ayle Trailblazer

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    You can get cod4 on steam.
     
  5. spit-tips

    spit-tips Newbie

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    I have the same problem.
    I've got an email with CD key, but that link doesnt work (the same message)I don't understand that.
    But there must be a solution.Could I cancel the order and purchase the game again?
     
  6. spit-tips

    spit-tips Newbie

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    They sent us CD keys to activate the games so we had bought it in my opinion

    Actually if i downloaded the game from rapidshare or as a torrent and i used the key from mail it would be legal, wouldn't be