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    6+ Weeks Waiting for Drivers and Apps DVD from Gateway

    Discussion in 'Gateway and eMachines' started by sector7g, May 16, 2008.

  1. sector7g

    sector7g Notebook Enthusiast

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    After hastely installing Vista on my 6831fx and finding out that the dvds included with the $1500 laptop did not contain the .50 cent drivers and apps DVD I called Gateway back in the beggining of april to send me a new hard drive formatted to a factory install.

    I got the hard drive in a week, but it was blank and they had said after I had called them, on a non toll free number, that you should be receiving the apps and drivers in a couple days.

    Well 6 weeks later and still no DVD.

    Anyone else experiencing this feasco of customer service?
     
    sector7g, May 16, 2008
    #1
  2. flynnaz

    flynnaz I am a Night Elf Mohawk!

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    Have you called back within the 6 week period?
     
    flynnaz, May 16, 2008
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  3. sector7g

    sector7g Notebook Enthusiast

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    I call back every friday ..

    Im sorry but they are back ordered is the responce i get
     
    sector7g, May 16, 2008
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  4. flynnaz

    flynnaz I am a Night Elf Mohawk!

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    ;/ that stinks, maybe someone can burn you a copy
     
    flynnaz, May 16, 2008
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  5. Johnksss

    Johnksss .

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    Johnksss, May 16, 2008
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  6. sector7g

    sector7g Notebook Enthusiast

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    Ya I nuked everything

    (added 2nd 250gb HD for raid 0)

    I Have gotten most of the drivers cant seem to get my vantec e-sata drive to work though

    I wanted to get the big fix so it looks for updates

    set up the recovery partition again and use the backup software.

    Just be nice to have it so I can factory reinstall what even and when ever I want.

    but the main point is that 6 freakin weeks for some dvd's .. outrageous
     
    sector7g, May 16, 2008
    #6
  7. tasty crabcakes

    tasty crabcakes Notebook Enthusiast

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    I did the same thing. I bought a 6860 for myself and one for my little brother when they were on sale a few weeks ago. I poached his hard drive and installed it in my rig to set up RAID 0, then installed a brand new 7200 rpm Harddrive in his rig. Unfortunately I thought the included DVD was an image, and now both my bro and I are screwed. No E-sata for my either and a bunch of my drivers are 32 bit, not 64.

    Gateway says the DVD is on backorder. I guess thats what I get for being hasty, but damn if its not taking forever. If anyone wants to post an image somewhere, if its legal, you would make my day.
     
    tasty crabcakes, May 19, 2008
    #7