7805u screen looks like shi*

hi i bought my 7805u last Sunday. my first one was 1440 resolution auo panel and it looked like shi*. movies(hd) and pictures looked all jagged, blocky, and black looked grayish.

so i went back to bestbuy and manager told me to pay stocking fee (around 170$) because i m just not satisfied with the quality. after arguing for 2 hrs tech guy from geeksquad came and he put dvd movie and he watched the quality. and he told him that there is something really wrong with this laptop. i wanted to get full refund or get another laptop but manager told me i can only exchange to another same model.

the second 7805u 1440 screen is 2x better than previous one but still screen quality is crap. HD movies looks like high quality youtube video ran on my older laptop (hp nx9420).

when i ran left for dead with this laptop, intro vid looked like crap ( color banding etc etc) and i could see gazillion littion dots on the screen during gameplay. i can still play but my older nx9420 which has old x1600 ati radeon gc looks much better. of course it runs slower.

i updated my driver, changed nvidia settings, resolution etc but it didn't help.
i want to get refund or change to another computer but i don't think bestbuy will let me do that.

(also design of this 7805 sux so bad. there is lan cable where ur mouse supposed to be and fn key where ctrl key suppused to be. i use ctrl alot in fps games and i keep pressing fn key and windows key. total bs.)

here are some ss of my 7805u.

 

Sorry about the screen but that might just be how it is... as to the other features, it sounds like you should have looked at the laptop a bit closer (on display or something) before your bought it.

Since you've exchanged once, you might not have any luck, but you can try calling Best Buy corporate headquarters and arguing them into allowing you to exchange it once more. It sometimes works.

And btw, this is your first post so you probably don't know yet, but there are penalties for bypassing the language filter, especially in a thread title. But I'm sure a mod will tell you more.

 

I experienced the same problem,Until i tweaked the video card settings. trust me man. i tweaked mine it looks so much better. turn the gamma down and turn the contrast up. should be nvida controller. then just nit pick everything else, and it will look great. BTW never play DVD s in window media player. it always sucks

 

like i said i already tweaked my video card. and i tried to run video with different video player and i tried using klite codec package but still pictures and movies looks bad.

and sorry about title jakamo but looks like i can't edit my title :<

 

lol feed the 1 post troll.

 

what makes you think i m trolling? because this is my first post? i bet all your posts are trashy like what you posted in my thread.

i included pic of my 7805u laptop

 

did you even look at the laptop before buying it? cry more imo. should maybe try it before you buy it next time.

 

there is lan cable where ur mouse supposed to be lmao there's no pleasing some people

 

Guys stop being rude and welcome this guy to the forums properly. All of you thats posted doesn't even have over 80posts so your all new as well and acting pretty immature. (Besides you of course Jakamo).

@Gatewaysux: By looking at that last pic, I'm not sure if its your camera or the screen. But if your camera is good and thats your screen making it look like that. I see what your talking about, the dark blue's on your screen is terrible and the font looks REALLY messed up. I'd suggest, go to the bestbuy and look at the display model, If its better than yours, Take yours in, SHOW them how much worse yours is than the display model, and tell them you were expecting to have one like the Display model. Argue them a bit about that and they might exchange or give you a refund. Just argue hard enough.
Best of luck.

EDIT: I forgot to mention, also look at what Resolution their display model is, because some of the P-7805u's came with 1920x1200 Resolution. So check if the Display models is 1920x1200 resolution, you should have a GREAT chance of getting away with "I was expecting to get something like that one".

 

Well there is the problem.

When people tell you to put games on your computer, they mean install them, not just set them on there, no wonder why you're complaining.

 

Really...? Was wondering why all I saw when I put the games on my computer was the pretty case cover....

 

i know you said you've already messed with the settings, but did you try turning up the digital vibrance? It really makes the color look better. I don't know what to say about the video quality, some are like that for me, but if it's an HD vid it looks great.

 

immature huh? you're defending a guy who makes a user name 'gatewaysux' who clearly is for one inexperienced and also not a very smart consumer. He didnt even realize he hates the keyboard or port layout before purchasing this machine. I'd also like to point out that post count has little or nothing to do with knowledge or experience. Some people prefer to read more and post less not to mention that I have been reading articles here far longer than I have been a member of the forums.

 

Yes immature, especially for even replying that when all I was getting accross was here we HELP new comers and "inexperienced or Not Very Smart Consumers" to quote your words.
And using a name like "Ubernoob" and claiming to be knowledged is no better.
And I'm just trying to keep peace on the forums without rude remarks when someone is asking for help.
People start threads for help, not compeletely unhelpful posts.
Now that thats clear. Keep this thread on topic. Because you just replied to answer part of my post, didn't even put an on topic comment.

Also forgot to mention to the OP, have you tried DiVx to play movies?

 

its not really his fault, we knew it had screen issues to being with, its luck of the draw to whether you get one with a good screen or not.

Keep taking it back until you get one that meets your needs, or ask if you can have a look at it before you buy it.

 

Absolutely excellent idea, IMHO. Considering the OP's (now recurring) screen issue, perhaps that $40 Geek Squad optimization would turn out to be a good investment. If nothing else, any h/w anomalies, s/w issues, etc., should, and most likely would, be resolved prior to leaving the store.

 

based upon your photographs it doesn't look like your screen is "crap." your camera is of course but the image quality of the screen actually looks better than the rest of the photogaph. At least in the image you've posted. It is as if you took a 1200x800 resolution photograph and enlarged it to 1900x1200. That pixeled blockiness is what occurs when one tries to digitally enlarge photographs.

I second the other guys advice on adjusting the nvidia card settings. IF you're really that uphappy with every aspect of the computer pay the restocking fee and buy yourself another laptop.

the return policy is as stated on bestbuy.com

14-day return period
We accept returns or exchanges 14 days from the original purchase on computers, monitors, notebook computers, projectors, camcorders, digital cameras, radar detectors and video games purchased as used.

Restocking fee
A restocking fee of 15% will be charged on opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS navigation and in-car video systems unless defective or prohibited by law. A restocking fee of 25% will be charged on Special Order Products, including appliances unless defective or prohibited by law.


IF you were a smart monkey you'd of seized upon the geek squad guy's telling the manager "The screen is defecive" and used thatas evidence that the product is defective... had you'd of read the return policy you'd of known the manager was lying to you and the fee would of been waived.

unless your screen is defective on this one, or there is a state law prohibiting restocking fee's you're SOL bite the bullet or live with it. those are your two option.. decide, move on, have a good day.

 

You might lose less by selling it rather than paying the restocking fee. Just market it as having been just recently bought, say that due to recent circumstances, you can no longer afford it, and sell it for $50 less than you bought it for. Show that it has no scratches with pictures, etc. Who knows, maybe you'll find someone who will pay you more than what you bought it for... throw in a few video games that you don't play anymore or something.

 

that's pretty unethical... and downright dispicable... to sell a laptop because you believe the screen is messed up and then to not mention it in the ad.

anyone who does that needs to keep in mind that they'll reap what they sow in the end.

it's also the reason i won't buy anything from ebay anymore... too many people trying to con others.

 

Take it back to one store and exchange it as defective system. Then when you have your new unopened computer, take it to a 2nd best buy and exchange your new unopened computer for a different model.

It might work

 

if i offended someone somehow i m sorry and yes i should have checked carefully before purchasing one.

SemiGamer: i used my canon 7.1 mega pixel digital camera to take that picture and camera is working fine. my monitor is AUO 1440x900.

N00d13s: yup i already tried changing digital vibrance setting but it didn't solve my problem.

directeuphorium: actually my picture was bigger than 3000x??? so i had to shrink it in order to upload it (> _<)

Jakamo5: i m thinking about paying restocking fee and purchasing asus one (999.99).

this is my fourth laptop. i had dell, hp, ibm notebooks before. they were not perfect but i never had big issues with them. i m so sad that my new laptop has bad screen. ; _;

 

Who's trying to be unethical and dispicable? If the screen IS messed up, that's one thing, and it would show in the pictures if he took good pictures (like any good seller would). If it was obviously a problem, any good seller would mention that as well, but its likely that the quality of the screen simply doesn't meet his standards, whereas it would most others. You shouldn't simply assume that others are unethical or have "downright despicable" intentions simply because you were unfortunate enough (/not careful enough) to get conned, or because of other paranoia regarding dishonesty. I don't want to get OT but I can teach you a lot about how to safely buy on Ebay, most of which can be summed up in a simple two words: seller ratings. But I'm sure if you really cared, you would just look it up on google. Anyway, the point is moot since he's just going to pay the restocking fee.

 

dont be sorry, it happens, our PMSing gateways regulars are just on their time of te month

i think you should be able to convince them the screen is defective tho

 

Think of it as a learning exprience, OP.

 

Well guys he said his picture of the screen is actually resized SMALLER than what the resolution of the camera is. So looking at that picture, the screen does look like crap...

 

i believe you said something along the lines of put it on ebay and say you can't afford it.. not put it on ebay and say the screen doesn't meet my standards... Had you worded it that way in your original suggestion then it wouldn't be unethical. What you said originally very much was. thank you and have a good day sir.

 

HA KID did you read post 20 of this thread. If not then go read it now

I lead you to water, do I also have to shove your head in it too

 

Explain how that it being unethical. There's a difference between lying about the product and lying about why you want to sell it. If he tells them it doesnt meet his standards, that turns them off, but if he tells them he simply can't afford it, that doesn't, and doesn't affect their opinion of the product either. It's simple sales procedure... not unethical in the slightest. Its more and more apparent that you're paranoid/angry because you weren't careful enough during a purchase. I will have a nice day, ty.

 

you're talking about selling a defective product? how can you justify that by 'wording' it differently?

 

Hes not saying sell a defective product. He clearly stated to the OP to sell it IF IT JUST DOESN'T MEET HIS STANDARDS.

 

wording it differently? so "lower than the owner's minimum standards" is simply different wording for "defective"? those different words have entirely different meanings.

thank you, someone who can read.

 

Don't sweat it man, your known around here by the long time NBR members and we know what you mean.
Sadly the gateway forum has been cluttered with noobs lately.

 

One day your assumptions will be the death of you and on that day remember I told you so.

 

You're still confused. Nothing I said is an assumption, feel free to read it again. If anyone here is making assumptions, it's you as you try to bend what I said or believe that I said anything I didn't. I directly pointed to each accusation you made and explained why you were wrong or why I never said what you're accusing me of. You on the other hand have digressed to the promise of poor karma because you obviously lack a counterargument. Regardless, I doubt I will remember you or anything you've said in a week, let alone the impossibility of me remembering anything once I'm dead. You should be thanking me, not only for revealing to you how to be a more careful buyer (even though what I said should be common sense), but for explaining to you the mindset of any smart seller, which could help you a lot in the future. Like I requested before, please stop crying, blaming, and threatening others with childish "what goes around comes around" statements that don't even apply simply because you were not smart enough to check over a product/seller before you bought it. If you want to reply, at least say something that is remotely substantial, such as explaining again why anything I said it "unethical." Since I took the time to respond directly to your accusations, the least you could do is explain how, given what I've said, my advice was still unethical, because otherwise everything you say will look like nothing more than sulking.

 

-Eats popcorn and yells "OWNEDDDDDDDDDDD!"-


Anyway,
In more simple words that even a 3rd grader would understand:
Jakamo is trying to get across that stating "I am selling this item because it does not meet my standards" in the ebay description MAY be the truth, but it is unappealing to buyers eyes. Find me an item over $600 that says that in the description, fact is, you probably wont find one, simply because people are dumb enough to say that. Now look for items that say "I'm selling this item because of the economy, I can't afford it anymore". And I bet you most of those statements aren't true.
Hes not stating that its generally "nice" to lie to the buyer, but it isn't a crime in this case, its a selling technique which is completely legal and understandable. Atleast to the average IQ'd person.
Also I understand that you don't believe in lying to the buyer directeuphorium, (Guessing you got screwed over with a lie?) but theres a fine line between fibbing a bit and trying to screw someone over being greedy.

 

I've had both the 1440 and 1920 display's and both were perfect..

Left 4 Dead was crisp.

Only reason I got rid of the 1440 is I needed the 1920.

So I argued and called coprate until I got one.

(Even Exchange)

 

IN fact you did assume that because i choose not to use ebay anymore due to many unethical sellers that is simply because "[i am] paranoid/angry because you weren't careful enough during a purchase." Which really isn't the case and though it is a wonderful assumption on your part, it simply isn't true, it is only an Assumption as to what may have caused me to make the choices i have. For the record, and just so you know the reason is this: i'm too careful and always have been during purchase and that's the reason i won't use ebay.

 

Show me where I labeled that as a reason for you not using ebay anymore. I said the inverse - that because you weren't smart enough to keep from getting dupped, you gave up ebay, and are now paranoid/angry. You not using ebay and you being cranky are both results of the sale, no where did I say that you don't use ebay anymore as a result of you being paranoid/angry. Either you're too slow to understand what I'm saying after I said it 3 different ways, or you're just trying to find an assumption now that you can pass off as what you were referring to. Anyway, we both know, and anyone reading this knows, that this isn't the "assumption" you were talking about earlier, since in no way would that be the "death of [me]" even if I were assuming that. You just tried to find something that you could throw out as an assumption. A little bit pathetic. But I really liked this:

Really, you were too careful during the purchase? Is that how you got dupped lol? You JUST told us a few posts ago that you got taken and now you don't use ebay. How you can even try to say that you're "too careful" is hilarious. And some friendly advice: you might want to edit that post and remove the cussing before a mod sees. And some more advice - wipe your tears and move on, people who sell things aren't all the devil simply because you were gullible.

 

He sure does!
In fact, JAKAMO! You owe me this months pay!
Rofl. Its funny how someone disrespects and breaks the forum rules to say something as stupid as that. Your just mad everyone understands Jakamo and everyone is laughing at you with each post you put. Well, atleast I am.
Even the fact that you skipped replying to the on topic part of my post and just replied to the short silly part of my post, shows you know we're right and you've got no response. Just end it dude.

 

You're right, I have been baited into a pointless argument against two people over the internet. That was a rather foolish thing for me to buy into. Thank you for reminding me of that fact. While i still don't agree with your perspective, i do understand what you're saying. I'd hope one day you're able to look past a black and white definition of win or lose and do the same.

With that said i'll allow you two to have the last word..

 

Wow, by your sudden show of maturity, kind of makes me wonder if it has been a little sibling of yours or something thats been arguing with us.
Everyone has their own way of doing things, and as everyone knows, you can't please everyone. In my book, when selling something, little lies is okay as long as your not screwing someone over. Which in this case you wouldn't be. And as I've already said, I understand and respect your "don't lie at all on the sale and there will be no problems" feelings, Jakamo and I have just been trying to get across that its ALRIGHT to do the little things like Jakamo suggested, the world we live in today is INSANE, sometimes telling the FULL truth ends up getting yourself screwed over. So fibbing just a little bit to keep yourself from getting screwed (In this case, getting paid less than what you can get for the system by putting "It doesn't meet my standards" in the description which will make people not pay what the system is worth)
So don't look at the two of us as people trying to screw other people over, we're just people keeping OURSELVES from getting screwed over while keeping the buyer happy and not getting ripped off

By the way, OP: What did you end up doing?

 

WOW, why not just say "I've decided to go with another system that fits my personal requirements better" no lies, no fibs, no anything, just the trueth............

 

Cause it makes the buyer think "Hm... Why doesn't it fit his personal requirements? Maybe mine are even higher than his and I'll like it less... I'll find something else"
Atleast, thats how I'd think of it when I saw a seller post that.

 

These notebooks are not meant to be the end all of systems. Apparently they sell higher end notebooks for a reason. Now if you are planing to sell this as a higher end notebook than it actually is then you are back into the deceptive selling practices.

People upgrade all the time, one of the reasons for selling used systems. Some people have to upgrade right away as again the new system they thought met their criteria just doesn't. To me this apparently the situation, the screen and graphics do not meet the needed criteria.

 

They aren't supposed to be the end all, but they are supposed to be the best value.

 

Personally mine is! This doesn't mean it will still fit the standards every one needs. Some will still need more of a system or just different specs to meet their personal requirements.