7811 Microphone problem

I attached an image detailing my problem.

Apart from opening up the whole thing and going to work with my feeble soldering skills, anything I can do?

 

Looks bad.

 

Suggestions, ideas, comments?

It's not exactly the end of the world, but I was kind of interested in having a mic.

 

Are you in the 14 day exchange window? I'm starting to feel badly for Gateway/BB on all these exchanges, but all the parts should work out of the shoot. By your error it seems hardware related.

Did you try reinstalling the sound drivers?

 

I already exchanged it once, and since then the window has passed.

But I'll try the drivers when I have time, hopefully it works.

 

Alright, I got the microphone working, but not the Internal AUX Jack. Bwuah?

 

How did you got the mic problem fixed?

 

Please tell us how do you resolve the problem because i have the same one.
I have vista 64

 

Przemek... Are you also having this problem... When you turn your laptop on after couple of hours, system loads High Definition Audio Device instead of Conexant High Definition Smart Audio 221. This causes MIC not to work. But if you restart the machine, the conexant driver loads and MIC also works fine.

 

I'm having this exact problem. Though for me it often will still say that the Conexant drivers are installed, but it'll have it reinstalled automatically when I reboot my computer, even though I've already installed em. I have to uninstall and reinstall the sound drivers everytime to get it working again. Really freakin' annoying.

Anyone know how to fix this. I frequently do voice and video calls and would really like to have it working all the time.

 

Ditto...same problem here. It happened after I updated to the latest bios. Conexant drivers show installed, but it also says that the internal mic is not connected?? I've tried reloading the drivers a few times with no luck...

 

the word bios in that last post seemed to stand out to me, I'm going to say it's not a hardware issue with the mic actually being disconnected, it's something with the firmware

 

Yeah when the BIOS is upgraded to .12 sound drivers get wacky... just gotta go to gateway website and get the nvidia hdmi one and conexant one... fixed it for me anyway but u gotta install the right driver to the right devise even though they look the same in device manager under sound...

 

I also am on the .12 bios, it quieted down the GPU fan issue by a bunch, but my CPU fan stays on after I wake it up from sleep mode

And... the webcam microphone doesn't work anymore, nor a mic plugged into the jack. I show two mics in the Control Panel's Sound/Recording devices tab, one shows enabled and one "not available", even when I plug in a mic.

Vista reports that the mics are working to the applications, but no sound goes through, I've tried a few apps and nothing.

Anyone else have these same symptoms?

 

Can you put a quick walkthrough of what you did to fix it please? I've tried installing the Conexant driver and get "Cannot find the MEDIA device" or some such.

 

My CPU fan constantly spins as well after I wake it up from sleep. So, I just pull the battery out, leave it plugged in, and left on As far as the mic goes, I can only get it to work with the Webcam software that came with the laptop. I'm also running 9C.12.00 and have had no sound issues.

 

Sorry not exactly sure what i did.... i just kept uninstalling and installing the drivers as many different ways as i could think of and eventually one worked so i stuck with it... didn't document my actions however and don't know exactly what i did...

 

Well thanks anyways Here's MY fix for what to do when about 20 highly-trained, well-paid technical professionals from programmers to hardware engineers can't make a simple microphone jack work reliably...

http://www.newegg.com/Product/Product.aspx?Item=N82E16812186035

It's in the mail, I'll post how it works when I get it.

Edit:
Got it to work by forcing the Conexant drivers in. But my webcam mike still doesn't work, although the webcam does. Blarg.

About the Syba USB Audio card, it works excellently, no drivers required -both sound and microphone just work out of the box. I'm keeping it with my travel bag in case the Conexant sound hoses up while I'm out and about, so I can just plug it in and jack in my headphones and mike.

 

so has any one really figured out the problem with the mic. im still with out a mic. and i have tried reinstalling the drivers and nothing has changed..

 

I have the same problem. It only works when I restart.

 

Hey guys ! I had the same problem and what I did was a complete fresh install of Vista 64 and then dowloaded the drivers from Gateway website. After fresh install, the laptop stopped showing Vista's High Definition Audio Device as sound driver but installed two different versions of the Connexant driver. One is simply "Connexant HD Smart..." and on restarting I get "2-Conexant HD Smart..." Although it seems like these are two different copies of the same driver, it has resolved my problem with microphone. :smile:

 

Well I just installed the drivers from Gateway...and it worked after a restart. Then at the next boot...it stopped working. Steupse.

 

So any solution???

 

Problem solved. Just uninstall Conexant drivers and use windows built-in. Works for me.

 

I see that different 7811s have various reactions to the BIOS update. In my case after manually choosing conexant drivers my mic wouldn't work no matter what I did - I could only see the mic jack in recording devices(with default windows drivers it was even worse). Then I tried using the other of seemingly two identical conexant drivers and now everything works perfectly.

 

Yeah you have to use the bottom of the two drivers which appear when installing manually.

 

ok so i installed the 9c.12 bios and my mic stopped working and i installed the conexant drivers multiple times and my mic would not work.... and then i just installed the 9c.08 bios and all works fine now

 

So far i've had terrible luck with my built in microphone... just ended up buying an external one &_& even though i hate having to lug around more stuff... oh well...

 

Give this a shot, it's working for me and I'm running the same bios:


Audio Driver Version - 4.58.0.0
Smart Audio Version - 2.40.0.0

(yes, they're mixed and matched)

The driver has to be force installed. Once complete you should see the following in Device Manager:

Conexant High Definition Smartaudio 221
NVIDIA HDMI Audio

You may have to thread through a few versions of the Smart Audio install software in order to find the driver version I've listed above (they come bundled of course). Unzip em into separate folders or try to find them individually. If it becomes a huge hassle, gimme a hollar and I'll try to break em down and upload them somewhere as a package.

Good Luck,

Daggs

 

My mic stopped working when i did a fresh install but i finally figured it out. when you update drivers the the conexant high def and use the have disk method it will list two devices (both conexant high def) to install to and defaults on the top one if you then install the drivers on the bottom one i think it should get your mic working again. worked for me anyway...

I'm not sure but i think taht is what iata is getting at...