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    7811FX new heat issue ACPI TZS0

    Discussion in 'Gateway and eMachines' started by Tyreck, Sep 11, 2008.

  1. Tyreck

    Tyreck Notebook Consultant

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    Okay.. I can't find any answers to this anywhere I search on the net.

    My ACPI TZS0 as monitored by HWMonitor 1.11 is saying that it sometimes spikes up to 98C. Which is WAY hot in my estimation, but it's doing so instantly and not always when I alt-tab in and out of games.

    At this point I'm not sure if it's the new HWMonitor version is reading it wrong or what it is, but it's making me uncomfortable. I can't find HWMonitor version 1.10 anymore. Does anyone know of another simple temp monitor that specifically measures this sensor? Does anyone know which sensor this specifically is?

    I think it's either motherboard or chipset sensor of some sort, but my CPU temps are low.. or even really low, depending on how you look at it.

    I'm kinda stumped on this one. I'd rather not return it to Best Buy for this as everything on this laptop is running amazingly well, no issues at all until this. I don't remember seeing this at all until I changed from HWMonitor 1.10 to 1.11.
     
  2. ronnieb

    ronnieb Representing the Canucks

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    Try Lavalys Everest. It checks alot of sensors
     
  3. agent14

    agent14 Notebook Consultant

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    Hm, well I'm using HW 1.10 and I'm getting 53C for it...I'll upgrade to 1.11 and see what happens.
     
  4. agent14

    agent14 Notebook Consultant

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    Well it just read 53C. Try Everest though.
     
  5. Tyreck

    Tyreck Notebook Consultant

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    Don't delete 1.10 cause you can't find it anywhere on the net! LOL.
     
  6. Syngensmyth

    Syngensmyth In All Seriousness

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    I agree with it being a bad sensor. How "low" are the core readings?

    I also sympathize with not wanting to lose a good machine. The problem I see is the false reading may make it throttle or shut down. I'm not sure what the CPU reads to protect itself.

    I would lean toward exchanging if you are in the 14 day window.
     
  7. alitunay

    alitunay Power Seller

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    put as5 properly. you should be fine then.
     
  8. Tyreck

    Tyreck Notebook Consultant

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    My cores stay in the 30's and 40's.. lowest I've seen is 28C idle and highest was maybe in the low 60's tops and that with high ambient temp's and long gaming sessions. GPU goes up to about 73C tops and thats with it OC'd. HDD ranges from about 39-52C depending on use/temps. And I'm sitting on a NZXT notebook cooler. So the reading was really weird and almost seemed erroneous.

    I just DL'd a new HWMonitor 1.11 again, and used a new version and it hasn't done it since. I'm thinking that other .exe might of got corrupted somehow or something.. very weird.

    Anyone know which sensor actually is which and what specific piece of hardware they read?
     
  9. E-wrecked

    E-wrecked BANNED

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    Tyreck.. I have had a similar problem. I believe it has something to do with the power supply, or a corolation(sp?) between the CPU and GPU. As you can see I have an extreme CPU.. If I run the laptop with no OC on the GPU or CPU, and all stock..I have no problems. However, if I overclock my video card it throws the whole thing in a fit. It causes TZS0 to hit 98c and then downthrottles my CPU til it "cools off". Very annoying. So far, the only solution I've found is using RMClock to undervolt, but coincedentally that makes my CPU go from 11 to 11.5 multiplier, running @ 2.9 GHz, not 3.06. BUT! This does solve my problem..the TZS0 still hits 98c..but it doesn't attempt to downthrottle the CPU. Actually, it hits 98c and stays there the whole time. I did notice that when I applied AS5 to the chipset module beside the CPU..TZS0 went HOT really fast. Maybe the sensor is close? It is a sensor that involves CPU, or Chipset.. but not sure whether its the CPU or GPU that causes it. Did I just run in a circle?
     
  10. Tyreck

    Tyreck Notebook Consultant

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    I think soo.... lol. All I did was OC the GPU a little.. nothing really far at all.

    And it never stays at 98C.. it's just enough that it sets the max temp on HWMonitor to 98C. I can't seem to ever catch it with that as the actual temp.

    How can you tell if your CPU is down throttling? My next project for tomorrow was to follow the undervolting instructions I found on these boards.
     
  11. E-wrecked

    E-wrecked BANNED

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    undervolting will solve your issue. :)
     
  12. metalangel

    metalangel Notebook Consultant

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  13. Diablo

    Diablo Metalhead

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    can too!!!
     
  14. Tyreck

    Tyreck Notebook Consultant

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    Can not! If you actually click the on DL links every single one either says not found or sends you to 1.11. I searched a crapton of places.
     
  15. Tyreck

    Tyreck Notebook Consultant

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  16. Syngensmyth

    Syngensmyth In All Seriousness

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    RMC can save a log. You can see the throttle activity there.

    I am concerned about the E-wrecked comment that RMC stops the throttle. It stops throttling on Turion CPU's but was believed not on Intel. If the high temps are true and not some error ... stopping throttle is not good.

    But you all knew that.
     
  17. Tyreck

    Tyreck Notebook Consultant

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    Wasn't the new HWMonitor, 1.10 does the same. Moving on to Undervolting now. Anyone know where there is a CPU OC guide for the 7811 yet? Or if its even possible?
     
  18. Tyreck

    Tyreck Notebook Consultant

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    Well I undervolted to .9 and it won't go any lower, so I have no Performance on Demand Stepping. It's all set to .9000v and it just sits there rock solid with no throttling.

    Needless to say I'm slightly confused by that. And it dropped my 3DMark06 score by 450 points, which I just found out. I'm about to scrap it, didn't even help my temps that much as they were already pretty low.
     
  19. Syngensmyth

    Syngensmyth In All Seriousness

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    The only way your 3dmarks score would drop is a drop in Mhz not volts. I know there are some who say differently but they are crazy, crazy I tell you.
     
  20. Tyreck

    Tyreck Notebook Consultant

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    Well my 3DMark06 score was tanking by like 450 points. I dunno what to tell ya.. turned off the app it it shot right back up. I followed the walk through to the letter.

    Not sure whats going on.
     
  21. Syngensmyth

    Syngensmyth In All Seriousness

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    Not sure either . Sounds like a throttle but would be even worse if throttling.
     
  22. Tyreck

    Tyreck Notebook Consultant

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    Yeah I checked for that.. and it's not doing that either.
     
  23. Johnksss

    Johnksss .

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    sounds like you were not running at full cpu speed or throttle or both. under volting wont drop your 3dmark score much, but using less that 100 percent throttle or one less multiplier will.
     
  24. Tyreck

    Tyreck Notebook Consultant

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    I think it might have been throttle then, because I'm sure the multiplier was right. It was showing my CPU running slightly lower then the actual Mhz, but I'm not sure why.
     
  25. Diablo

    Diablo Metalhead

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    did you leave your IDA multiplier unchecked? i bet thats the cause as RMclock doesnt detect .5x multipliers. check your IDA boxes under the performance on demand sub-tree, and again on the profile sub-menu, and take another look at your throttle.
     
  26. Tyreck

    Tyreck Notebook Consultant

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    No IDA options at all.
     
  27. Diablo

    Diablo Metalhead

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    can you post screenshots of your Advanced CPU settings, Profile, Sub-profile, and CPU page of RMclock?
     
  28. Tyreck

    Tyreck Notebook Consultant

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    Yeah, I can tomorrow. I gotta figure out how to post screenshots first. :)
     
  29. Diablo

    Diablo Metalhead

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    upload the pics to a site like photobucket or something of that nature and then click on the button that says insert picture and copy the direct link to the picture.
     
  30. Syngensmyth

    Syngensmyth In All Seriousness

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  31. Quadzilla

    Quadzilla The eye is watching you

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    i got the same spike to 98c then it throttles . i can make it happen every time when playing crysis in the snow covered level during protecting the squad portion of the level. now granted theres so much going on in this part of the level you would think the machine would just explode :) but even when i undervolt it will still happen at somepoint when OCed . i used HW monitor 1.11 and 1.10 and got the same 98c .
     
  32. Tyreck

    Tyreck Notebook Consultant

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    Hmms.. if it's normal I'm not too worried about it because it's not staying hot for very long at all in fact I can't even seem to catch it doing it, I just see the spike afterwards. If it's not normal I'm worried about it. LOL

    And still workin on the screenies.
     
  33. Tyreck

    Tyreck Notebook Consultant

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    Screenies! First time trying this, so lets see how it works.

    I think the problem might just be that it's not fully recognizing the proper CPU. I don't think it's able too without a patch, but I could be wrong. The guide I read didn't seem to overly concerned about this at all.
     

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  34. Dook

    Dook Notebook Virtuoso

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    Mine peaks at 98C as well, but only when the CPU is stressed. It's never done it during normal activity (gaming, DVD ripping, etc). I was a bit worried at first, but there seems to be no ill effect and I dont majorly stress the CPU all that often. Still wish I knew what it was tho.
     
  35. Tyreck

    Tyreck Notebook Consultant

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    Yeah I'm mainly trying to undervolt now to see if it has any effect on this still. My other temperatures are running so low that undervolting is kinda a moot point.

    But I won't take a performance hit to undervolt either unless we determine that the 98C problem is an issue.
     
  36. royk50

    royk50 times being what they are

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    i saw it once after running [email protected]...
    was playing over 4 hours, had no real issues.
     
  37. narsnail

    narsnail Notebook Prophet

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    With so much room youd think they could creat a more effective cooling solution eh? mine peaks about there too, its normal.
     
  38. Diablo

    Diablo Metalhead

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    for the screenshots you posted, thank you. but you are correct in the fact that RMclock will not recognize the cpu properly. the P8400 has a max multiplier of 8.5. RMclock does not recognize half multipliers. The only reason i am able to get to my 2.5ghz (12.5x multiplier) is because my cpu has IDA support and i leave the IDA multiplier checked on the profile/sub-profile pages, but leave it unchecked on the advanced cpu settings tab. that enables the 12.5x multiplier but disables the actual IDA.

    as for your SLFM, if you enable it, that will enable your cpu to idle at a lower speed which equates to cooler idle temperatures.

    as for everyone seeing TZS0 temps up to 98C, thats really wierd as i dont have that issue. i think the highest i have seen my TZS0 temp is about 65C.
     
  39. Tyreck

    Tyreck Notebook Consultant

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    So basically I can't undervolt because it will hurt performance because it won't use the Max multiplier. Which is why I'm loosing about 450 points off my 3DMark06. That at least makes perfect sense, but RMClock should probably fix that!

    I really don't need to undervolt as at idle all my temps across the board are in the high 20's (core's) or high 30's to really low 40's (ACPI/Drives/GPU). Even at max load my GPU, even OC'd, only hits 73C tops.

    The only heat issue I have is that random 98C on ACPI TZS0, and it never stays there, it just spikes it and goes away and it hasn't even done it now for a about a day. In fact I can't even catch it actually running at that temp. The only way I know is I see it on the max temp section of HWMonitor, and it's not actually causing any issues at all. Yet.....
     
  40. Diablo

    Diablo Metalhead

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    good luck with that one. RMclock hasnt been updated since february when they added penryn support. it could be a few months before montevina is fully supported, and by that time nehalem may be out!
     
  41. Quadzilla

    Quadzilla The eye is watching you

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    i finally caught it at 98 by alt tabbing out of of crysis and it stayed at 98 for about 3 seconds then went right to 48 which i know nothing can drop 50 degrees in one second so this has to be a bug of sorts .
     
  42. Tyreck

    Tyreck Notebook Consultant

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    Thats kinda what I'm leaning towards too. I mean electronics can shed heat pretty quickly, but I'm not sure doing it that fast is even possible via the laws of physics without some kinda of external cooling. (ie vacuum of space, liquid nitrogen, some crap like that)
     
  43. smiley424

    smiley424 Notebook Geek

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    so after reading this thread I went to look at HWMonitor and I too have the max 98 degrees TZS0 as well. Except for updated drivers, I'm stock with no OC on anything. Hope that it is no big deal as others have seen this on the 6831 and 6860.
     
  44. Quadzilla

    Quadzilla The eye is watching you

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    Ya its just a bummer knowing gateway what to expect as far as a fix for this or anything for that matter . ill be suprised if we ever see a bios fix for this machine or the 6831/6860s .

    Love the machine but gateways support is just bad and probably got worse when they went to retail only . i hope im wrong about all this but i wont be holding my breath waiting for help .
     
  45. Johnksss

    Johnksss .

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    for you to get an understanding of this... you will need to install it on a computer. that way you see all the sensors and not just the 5 or so we see. i think it's right on the money for the temps, but the tzs0/tzs1... depends on placement of sensor. so it is possible for the temps to drop that fast if they are made of per-say... of copper and are not really to close to the cpu or gpu, then it would be possible for it to drop that fast. (speculation of course)

    i know we all like to have the lowest temps and the highest scores, but that not possible for everyone! if your laptop runs between 20c's up 80c's you are well within your range. you make things better by giving your laptop the needed breathing room it needs. cover the vents and you loose this. (laps/carpet/rugs/cluttered desk) so just enjoy your lappy! it's suppose to be money well spent on enjoyment. sitting around here worrying about temps in the green area could be better spent else where...*LOL* like gaming or designing. :)
     
  46. E-wrecked

    E-wrecked BANNED

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    Ok..based off of my back breaking research.. TZS0 is obviously a temp sensor.. It's part of the chipset controls(whether northbridge or southbridge), *and* the problem is related to a fault in Vista and ACPI. Evidentally, vista requires ACPI to operate..and ACPI communicates with the kernel to control the power distribution throughout the computer.. ACPI is basically the buffer between the kernel and the chipset. Unfortunately, other manufacturers are also having issues with Vista/ACPI compatability. Most common resolution is going to be a firmware update(BIOS Flash)..as some MOBOs by gateway are nutorious(sp?) for not being fully ACPI compliant. Which, by the way, would explain the BSODs, and other random lockups people are experiencing..in addition the the TZS0, which is as I thought.. A problem with ACPI sending too much current(amps not volts) to the CPU, causing excess un-needed heat. There could be one more easy solution, instead of a new BIOS. It could quite possibly be the battery. If the resistance isn't correct within the "closed circuit" of the motherboard and power supply, then ACPI(which f*c*ing controls all this sh1t) will always be causing issues because it isn't a stable system for it to monitor and control. These are the only 2 possible causes of the problem.. and are also the main culprite for the BSODs and Memory/power errors being experienced by many. Gateway has a recall campaign on batteries right now..maybe they have another to add to the list. Or, if they want to save money..create a new BIOS that fixes it without replacing the battery, and gives the features we all expected!

    EDIT: Go to your device manager and look at your battery's description. You'll understand. :)

    EDIT #2: The reason the temps can drop from 98c to within a few degrees of the CPU in a matter of 2 seconds, or faster..depending on how fast your HWMonitor is set to refresh, is because that heat is caused by the excess amperage running through a switch. It's not necessairly "real heat" although it is REAL HEAT. It's just throwing off the sensor. FYI. Unfortunately, the system attempts to protect itself and downthrottle the CPU in order to slow the entire system cause it believes the whole system is overheating. It's a faulty fail-safe.
     
  47. Johnksss

    Johnksss .

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    dan.g! glad i never had that problem with my 6831 or my 6860
     
  48. Tyreck

    Tyreck Notebook Consultant

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    Soo.. I guess this provokes two questions..

    #1: How do we tell if our CPU is downthrottling?

    #2: How do we stop it? (I mean the CPU downthrottling, not the ACPI issue which we obviously can't affect)

    These two questions are based off the assumption that it's basically an erroneous reading, if I understand you correctly.
     
  49. Quadzilla

    Quadzilla The eye is watching you

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    Interesting read there E-wrecked . now all we have to do is wait for gateway to fix it /cough :). im happy with my machine, but for just a couple games its nice to be able to pull an extra few frames from OCing . 99 percent of the time my machine is fine with my OCs and i only noticed it when i hit that spot in crysis and at first i thought it was my GPU downclocking but i already had powermizer disabled in the reg and then i saw that 98 and went *** .
     
  50. Johnksss

    Johnksss .

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    dan.g
    1: running crysis
    2: avg scan
    3: orthos
    4: wei


    doesnt want to go up above 84 now.... trying to remember what i did to get it to the 100's
     
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