Anyone having problems with BD playback? (7811/7805)

I got my CT10N yesterday and installed it in the evening (misplaced some screws so I had t wait till I got off work). I spend pretty much that entire evening and a good part of the night trying various programs (PowerDVD 7.3 Ultra, 8 Ultra build 2521 and Nero 8 with BD add-ons) to play some BD movies (Transformers and Serenity), none of which worked. Today I tried various nvidia drivers because a friend suggested that it might be that I need signed drivers, I'm all the way back to the basic P-7800 series drivers 176.15, no luck.

I keep getting "CyberLink PowerDVD requires periodic updates to continue playing back some new disc titles. Would you like to update now?" after I hit play. I say yes, it tells me it updated, but then gives me the same message again. Does this for both versions and Nero 8 it tells me something similar. I can open the discs up in explorer.

Does or did anyone have similar problems and if you resolved them, how?

EDIT: adding some info to the first post to help some of you folks catch up a bit. As it turns out this maybe linked to a firmware issue. The Drives are being shipped with manufacture stickers that externally say CT10N with firmware WA02, but arrive with a variety of different firmwares, some not even intended for this drive, but the CT10L (L is for LightScribe) version. Using Everest we can read the info and what version of firmware the drive comes with and thus far here is a sum up:

So we have working
WA02 (CT10N, WA02 on sticker)
W181 (CT10L WA02 on sticker)

not working (needs AnyDVD to disable protection to play movies):
YC07 (CT10L, WA02 on sticker)

and unknown:
WR06 (???)

Not to mention different manufacture stickers.

EDIT: I'm digging up better resources here then on any of the forums dedicated to this stuff, WTH! And I know one of the CDFreak admin is reading this!

 

I am almost positive its firmware because like I said this drive works for most people that recieved it. Any We know for a fact that it works in some 7811s and 7805s. In my 7805 the sony drive played movies just fine. I even reinstalled the os with this drive. Both you and I recieved it only a few days ago so we probably got older ones, And yes there must be a firmware update somewhere out there for it. Since this is an oem drive it would help to know where battery is getting them from. Its the oem part for something.

What I could do is use my new external hard drive i just bought and install vista ultimate oem that isn't sp1. My 7805 came with sp1. Then I can find out if this drive has been blacklisted after the release of vista. Thats how hdcp work if a drive is found to have a weakness in hdcp it gets banned in windows update I think.

 

Check your factory date on your drive, mine was October 2008. Gonna test PowerDVD 9 right now, give me a few minutes.

 

Yeah I already paid about $60 for the update to powerdvd 9 ultra with no luck. I also tried a copy of the latest arcsoft totalmedia theatre from a friend and same issue. Works fine with anydvd. I'll take it apart in a little while and post the date of my drive when I install the internal bluetooth device.

 

my CT10N is the best ,I am very happy was the only one I could find that was a sata player so I was lucky and from Newyork 2 day Delivery too

 

Confirmed, only way to play Blu-ray is with AnyDVD HD.

 

I must be lucky LOL,,,," The Best Blu-ray/DVD Player Software Today

World-renowned PowerDVD 9 delivers outstanding Blu-ray and DVD movie playback quality on your PC".

* NEW Unparalleled HD movie experience: The best video quality today with incomparable support for all HD video formats like AVCHD, AVCREC, MPEG-4 AVC (H.264), MPEG-2 HD and WMV-HD
* NEW HDMI 1.3 Support: HDMI (High-Definition Multimedia Interface) simultaneously transfers 8 channels of audio over a single cable
* NEW PC friendly: Play your HD movies on high or low spec CPUs.
* High-Def Home Theater Audio: Supports Dolby TrueHD and DTS-HD...

And I use power 8 Utra 100% playback!! Confirmed!!!! hehe you must be Kidding ?

 

Yeah, but 9 doesn't have nvidia PureHD bundled with it any more which both 7.3 and 8 have

Jealous of the HDMI 1.3 support though!

 

8 works just as good as 9

I had a Crowd in my office watching Dark knight till the Directer busted us lol

 

My drive was also made oct 08. I think it said 10/16/08.

 

i have the same drive and use windvd 9 and haven't had a blu ray not work yet.. everything works flawlessly

 

This was an explanation I got on another forum that makes a lot of sense.

Looks like I might be investing in AnyDVD HD sometime soon.

 

Here is my drive info, if everyone else with this could do the same. Go to guru3d.com and search for everest 2007. Run it, go to Storage>>Optical and right click>>copy all and paste there results here.

Device Description HL-DT-ST BDDVDRW CT10L
Serial Number K008A7J4118
Firmware Revision YC07
Firmware Date 9/12/2008
Buffer Size 4 MB
Region Code 1
Remaining User Changes 4
Remaining Vendor Changes 4

Supported Disk Types
BD-ROM Read
BD-R Read
BD-RE Read
HD DVD-ROM Not Supported
HD DVD-R Not Supported
HD DVD-RW Not Supported
DVD-ROM Read
DVD+R9 Dual Layer Read + Write
DVD+R Read + Write
DVD+RW Read + Write
DVD-R9 Dual Layer Read + Write
DVD-R Read + Write
DVD-RW Read + Write
DVD-RAM Read + Write
CD-ROM Read
CD-R Read + Write
CD-RW Read + Write

Optical Drive Features
Buffer Underrun Protection Supported
C2 Error Pointers Supported
CD+G Not Supported
CD-Text Supported
Hybrid Disc Not Supported
JustLink Not Supported
LabelFlash Not Supported
Layer-Jump Recording Supported
LightScribe Supported
Mount Rainier Not Supported
SMART Supported
CSS Supported
CPRM Supported
AACS Supported
VCPS Not Supported
BD CPS Not Supported

 

Here is mine ranger

[ D:\ HL-DT-ST BDDVDRW CT10N ]

Optical Drive Properties:
Device Description HL-DT-ST BDDVDRW CT10N
Serial Number KZGG8DC1848
Firmware Revision WA02
Firmware Date 9/4/2008
Buffer Size 4 MB
Region Code None
Remaining User Changes 5
Remaining Vendor Changes 4

Supported Disk Types:
BD-ROM Read
BD-R Read
BD-RE Read
HD DVD-ROM Not Supported
HD DVD-R Not Supported
HD DVD-RW Not Supported
DVD-ROM Read
DVD+R9 Dual Layer Read + Write
DVD+R Read + Write
DVD+RW Read + Write
DVD-R9 Dual Layer Read + Write
DVD-R Read + Write
DVD-RW Read + Write
DVD-RAM Read + Write
CD-ROM Read
CD-R Read + Write
CD-RW Read + Write

Optical Drive Features:
Buffer Underrun Protection Supported
C2 Error Pointers Supported
CD+G Not Supported
CD-Text Supported
Hybrid Disc Not Supported
JustLink Not Supported
LabelFlash Not Supported
Layer-Jump Recording Supported
LightScribe Not Supported
Mount Rainier Not Supported
SMART Supported
CSS Supported
CPRM Supported
AACS Supported
VCPS Not Supported
BD CPS Not Supported

 

thanx, but did it work without AnyDVD HD, I notice no region settings?

 

Yes, works without anydvd, using ArcSoft Total Media Theatre for BD playback.

Differences I notice:

Lightscribe support vs no lightscribe support
Model number CT10L vs model number CT10N
Region code setting vs no region code setting
Firmware YC07 vs WA02
Firmware date 9/12/2008 vs 9/4/2008

 

Wow, I have light scribe and a CT10L instead of a N...considering that I bought a CT10N on ebay. I know about the CT10L and the T10N, but I never really saw them for sale anywhere.

CT10L is from HP model notebooks, that's why it has lightscribe. The drive on the outside has CT10N, but it has the CT10L firmware, wonderful.

 

mine is HL-DT-ST BDDVDRW CT 10N
Read below

 

[ D:\ HL-DT-ST BDDVDRW CT10N ]

Optical Drive Properties:
Device Description HL-DT-ST BDDVDRW CT10N
Serial Number K0088KH2108
Firmware Revision WA02
Firmware Date 8/11/2008
Buffer Size 4 MB
Region Code 1
Remaining User Changes 4
Remaining Vendor Changes 4

Supported Disk Types:
BD-ROM Read
BD-R Read
BD-RE Read
HD DVD-ROM Not Supported
HD DVD-R Not Supported
HD DVD-RW Not Supported
DVD-ROM Read
DVD+R9 Dual Layer Read + Write
DVD+R Read + Write
DVD+RW Read + Write
DVD-R9 Dual Layer Read + Write
DVD-R Read + Write
DVD-RW Read + Write
DVD-RAM Read + Write
CD-ROM Read
CD-R Read + Write
CD-RW Read + Write

Optical Drive Features:
Buffer Underrun Protection Supported
C2 Error Pointers Supported
CD+G Not Supported
CD-Text Supported
Hybrid Disc Not Supported
JustLink Not Supported
LabelFlash Not Supported
Layer-Jump Recording Supported
LightScribe Not Supported
Mount Rainier Not Supported
SMART Supported
CSS Supported
CPRM Supported
AACS Supported
VCPS Not Supported
BD CPS Not Supported

 

I'm gonna go out on a limb here and guess YC07 is the firmware for HP's CT10L and WA02 is for the OEM version CT10N. I confirmed yesterday that it says on the drive itself that it is a CT10N.

Wondering if there is a way to flash it with the WA02? I really need some help figuring this one out. Extracting the firmware and a way to flash the drive.

EDIT: I'm just exchanging it to get a working one (LightScribe would be neat...if the drive would work normally).

 

You still working on it? hehe

 

Exchanging it was probably your best bet. At least the word can be passed down that battery918 has a couple of different versions of the drive, and making sure to get the right one is important.

 

I'm just exchanging it, I emailed Battery918 and asked for the exchange info waiting for response. Maybe, I'll do more research as resources grow.

 

My firmware version is YC07.

 

Oh and battery hasn't replied to me in a week. My big fear is if you replace this drive you will be at square 1 when blu-ray has an update again like I'm sure it will.

 

I just got "Office Space" on Bluray , Now thats a great Bluray and just orded a Red swingline 747 stapler lol.....

 

Whats wrong with your bluray drive dont it play your blurays?
I just pluged mine in and it worked. mines just a player it dont Record just reads you know I watch movies on it.thats all ,well good luck with your bluray drive

 

Battery918 got back to me, I'm sending it out later today. The only way it plays is if I have AnyDVD HD running in the background. Now if I have to really on that for updates I would want to by the full version with life time upgrade and that's about $110 currently, so no thank you.

 

looks like i am in the same boat as you rangerxml... just came in and it is the CT10L same firmware version......... grrrrrrrrrr
Is he covering the shipping back? will the exchange cost you anything?

 

I already had to return one drive to him due to his error and no he did not cover the shipping. I was sent a sony bc5600s. He said that drive would fit my factory faceplate. I also have this lightscribe version of the ct10l. I'm going to keep it becasue I'm sure an update will be comming out eventually. Oh and for the record my drive says its the WA02 on the lable good catch I thought I remember seeing that last night when I took the drive out. I wonder if lightscribe actually works lol or maybe we have the wrong firmware on a WA02 drive.

 

Well hopefully he covers it otherwise I will have to do a paypal dispute. ugh....

 

I still haven't written his ebay review and I'm letting him know that.

 

got my blu ray from him and it works great. i did, however, have to purchase software to play blu rays. windvd 9 plus Blu ray... i think it was $70 or something like that

 

danny can you check exactly what drive you have?

 

my computer is recognizing a "L" model, but the drive reflects a "N" model physically on the drive itself

 

Thanks for the info... Looks like I might have to give Windvd a try

 

looks like a lot of people putting bluray drives in there 7805,s
i love mine looks cool to see a bluray on a laptop play

 

Well I have just wasted $70 on windvd 9 plus blu-ray. It does NOT work.
I have tried 4 movies and none play. Danny, since you say yours is working... what movies did you play? what exact version is yours? You don't by chance have anydvd installed as well ?

 

well, i've played troy, 300, traitor, we were soldiers, body of lies, the borne series, kingdom of heaven... a few more i can't think of... one thing is when i first installed the program, i had to change the region to US. their site has a lot of good info and forums on trouble shooting the program to make it work. this is the version i have : 9.0 B14.084 no i don't have any other software to try out.... sorry..

this is the error i was getting: I have a Mismatch Between Disc and Player Region Codes this was the sollution: http://corel.custhelp.com/cgi-bin/corel.cfg/php/enduser/std_adp.php?p_faqid=762719&p_created=1208455457&p_sid=6Z_DSTsj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTM3LDEzNyZwX3Byb2RzPTc1JnBfY2F0cz0mcF9wdj0xLjc1JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTE*&p_li=&p_topview=1

 

Well in my quest of making blu ray work i decided to reformat my laptop using the gateway factory restore option.

There was a surprise... it detected the blu ray drive and installed a gateway powerdvd blu ray player on its on.

I am updating the install of that app as i type this. If it works, I might have just found a easy and free solution to some of our problems.


will keep yall updated...

 

I'm interested in knowing what differences in set up effect the Blue ray player. It could just be some random quirk.

 

ok none of it works... This was a fresh system... the included powerdvd bd edtion 7.3 from gateway had the critical component upgrade "loop". Windvd 9 just sits there... i did select the region and even tried 300 and troy nothing works but regular dvd's on both. Danny what video driver are you running? Any other changes?

 

Danny can you post the Everest info of your drive.

Ranger, lsutiger, have either one of you downloaded any lightscribe software to see if the drive actually does lightscribe?? Are either one of you running Win7, same results?????

 

I haven't because i never planed on using lightscribe.
I am running the default OS for the Laptop

 

I think I maybe tracking down the issue with the CT10L, I don't wanna give anyone false hopes so I'll keep this short, but I need to wait till I get home to test it out. And Danny gave me a clue that made me notice something.

 

Does the CT10N work fine, I am going to buy one off ebay for $125.99?

 

Yup from day one worked fine

 

Key word, CT10N works. CT10L thus far only one working, 2 not all marked CT10N.

And no, thought it may have something to do with the Windows firewall, but alas.

 

I ordered a CT10N, and I have PowerDvD 9 ultra, I hope it works

 

unsure how to post everest info of my drive. as far as bios, i'm running what it came with.. stock, if you will