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    Are the people at Gateway morons?

    Discussion in 'Gateway and eMachines' started by howardpm, Oct 31, 2005.

  1. howardpm

    howardpm Notebook Evangelist

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    So I still can't get PowerDVD reinstall from either my DVD rescue disc or my cd-r rescue disc. After an email to Gateway they gave me this stupid answer. Do they really think I'm going to pay for software that came with the laptop that I should be able to access. They didn't even answer my question I said I can't get it to install not locate it.

    Thank you for using Gateway's Online E-mail Support. I am sorry to hear
    that you are unable to locate the PowerDVD 6.0. While I am unable to
    send you the software free of charge, Gateway offers a wide variety of
    software packages. If you would like more information about this, you
    can speak with a Gateway Consultant to find out more about currently
    available titles and packages.
     
    howardpm, Oct 31, 2005
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  2. ginzero

    ginzero Notebook Consultant

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    PowerDVD reinstalled from the recovery DVD-R I burned. That blows they won't send it to you.
     
    ginzero, Oct 31, 2005
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  3. blear

    blear Notebook Enthusiast

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    Gateway told me that the driver disk is absolutely free of charge. However, in order for them to send it to me, I must pay $15.00 shipping and $20.00 handeling.
     
    blear, Oct 31, 2005
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  4. ginzero

    ginzero Notebook Consultant

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    Thats hardly free.
     
    ginzero, Nov 1, 2005
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  5. txp135

    txp135 Notebook Guru

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    Tell them that you have free laptops for them to resell. Free shipping with $2500 handling fee each. Tell them there's also a coupon for 30% off
     
    txp135, Nov 1, 2005
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  6. Carnage

    Carnage Notebook Enthusiast

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    well, I guess since the legit way didn't work, download it free and then find a cd key to make it the pro edition like i did
     
    Carnage, Nov 2, 2005
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