BB out of stock, I can't exchange for HDD defect...

I went to my local BB today to exchange my P6831FX because of the HDD defect, but it turns out they had no more stock and I couldn't do anything about it and just left.

Is there actually anythign I can do? Like a rain check for when they get new shipment, or ask for partial refund for buying a defective product?

 

Well, assuming this is the "click" problem, WD has posted a fix, and i linked to in the other "clicking" thread. So, after applying that fix (you can use a CD instead of floppy), there should be no need to return.

 

As I mentioned in the other thread:

Unless someone tries it and returns positive results, the only proof I have is that it doesn't work.

 

I was able to get them to hold one of the next shipment which happened to be the next day. The next one I received also had the clicking noise.

 

I'm starting to think the clicking noise might have something to do with the fact that Vista defrags its harddrive whenever it idles, meaning there is harddrive action done while idling, hence it clicks even when read/writes in idle.

 

I think i've read somewhere that vista takes 3 days of off and on catorgorizing and setting up..so that MAY be whats going on. I know on my Desktop vista was automatically set up to Defragment on Wed Nights.

I don't know how true that is about the whole "3 days of catorgorizing" I've just heard it before. I have been using Desktop WD drives for years and am currently using a 74GB raptor with a 400GB WD Drive. I haven't heard any clicking myself, but I do know that WD's are notorious for clicking.

 

Well, my new P6831-FX does not click, so far. I have seen an outrageous amount of drive activity compared to my XP machine. Is this a random click or steady, curious in case it happens to me?

 

The click, as far as I can tell, is random. When I'm playing a game, Crysis/CoD4/WoW, the clicks occur every so often. When the game is turned off however, and it goes back to desktop, the clicking is fairly stead. It's not really possible to duplicate as it just happens when it feels like it.

The person that noted the hard drive defrags everytime it's idle. It's possible, but at this point I'm writing off the click/tic noise as a feature of the HD, as annoying as it is, there are just too many people reporting the problem for it to be a defect. This model HD has been around for a long time and WD has yet to recall or make a statement about it.

 

WD's are known to have a clicking noise, I sure your notebook is fine. If you buy a WD scorpio from Bestbuy or anywhere else it will click. Vista is writing far more than XP, nothing to worry about, thats how it operates, so quit trying to return perfectly good notebooks.

 

mine on ocation clicks while doing things that require hard rive usage, aka level loading for games or online web surfing. Not when the laptop is idle though. As snowsurfer stated, the WD hdd are known to make some clicking sounds. Considering vista is almost always accessing the HDD it makes sense that it constantly makes some noise. The closest comparison I can think the sound matches this vid I found on youtube. http://youtube.com/watch?v=eivXN_XX1ss thats kind of what it sounds like and now this is what a faulty drive sounds like http://youtube.com/watch?v=Cd8KwJ2q50g second vid kind of sounds like a frog, which is what I've always looked for in a faulty HDD.

 

Same here. BTW, I just did a clean install. As before install, the hard drive was working OT for long periods.

After digging around, I turned off System Restore. WOW! the Hard drive is now idle and I gained 50 or so gigs of hard drive space back.

I got a lot to learn with this OS over XP.