Black screen on start up

When I turn my laptop it will display the gateway logo and then the windows logo and then the screen will go black. The computer is still on and I can see the processor is working but the screen is off.

This has happen once yesterday and then I reset it and started up agin with no problems but today I had to reset it 3 times because the screen was always off.

I haven't installed any software recently and I have made a complete virus and spyware search, nothing was found..

help?

 

sounds like your gpu is dead or dying - I had a similar occurence and it was due to a poorly designed notebook with poor ventilation that caused the gpu to overheat and the capacitors to leak. If ti's under warranty I would have gtw replace the entire thing

 

ok so chek thisu say poor design , gpu overheating my nx860 xl,andallof themfor that matter,when u use it on battery the gpu fan shut off completely ,is that a concern in any way is that a poor notebook design your are talking about?

 

I was thinking that it might be something related to this

Computer stops responding with a black screen when you start Windows XP
View products that this article applies to.
Article ID : 314503
Last Review : May 7, 2007
Revision : 2.3
This article was previously published under Q314503
SYMPTOMS
When you try to start Microsoft Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.

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CAUSE
This issue may occur if one or more of the following elements are corrupted:
• Master boot record
• Partition tables
• Boot sector
• NTLDR file

 

I bought my gateway a few weeks ago (it runs on Vista) and this morning I encountered a black screen after half an hour of internet use. I tried restarting the laptop doing ctrl+alt+delete twice, but that didn't work. I'm thinking of waiting until the battery runs out then taking out the battery and putting it back in. I'm not sure what I can do besides turning it in within the 30-day laptop screen warranty. I'll try contacting gateway support later today.

 

I chatted with Gateway support and she was very helpful. Hopefully I won't have this problem reoccur again. She just told me to hold down the power button for 8-10 seconds. Then if the problem persisted I was to contact her.

 

I also contact gateway.. they advised me to format the computer...

 

That's disappointing news...Do you have an external hard drive at hand?

 

oh yeah...

I backup every other month with synctoy.. I learnt with my first laptop..

The strange thins is that I formated the computer but it still does the same..

I can see windows booting up and then I can see the screen go black and then it goes off and back on again..

 

Is your warranty with Gateway still valid? Because it seems that you've tried alot to solve the problem, and it's a comfort to know that it might be time to ship it out to Gateway for them to repair it.

 

well my waranty has expired and I'm out of the US..