The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Can't seem to buy a warranty from Gateway

    Discussion in 'Gateway and eMachines' started by imxelite, Jul 15, 2008.

  1. imxelite

    imxelite Notebook Enthusiast

    Reputations:
    0
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    I just purchased my laptop and now I'm trying to get the extended/ accidental coverage through Gateway. Whenever I enter my serial from my laptop it says it's invalid and won't let me proceed. Is it something I'm doing wrong?
     
    imxelite, Jul 15, 2008
    #1
  2. Lakjin

    Lakjin Notebook Deity

    Reputations:
    313
    Messages:
    1,939
    Likes Received:
    0
    Trophy Points:
    55
    call them up
     
    Lakjin, Jul 15, 2008
    #2
  3. Infoseeker

    Infoseeker Notebook Evangelist

    Reputations:
    46
    Messages:
    312
    Likes Received:
    0
    Trophy Points:
    30
    You need to have bought it from Gateway to be able to get their warranty. If purchased from Bestbuy you cannot get a Gateway warranty; so just get a Bestbuy warranty.
     
    Infoseeker, Jul 16, 2008
    #3
  4. KGann

    KGann NBR Themesong Writer

    Reputations:
    317
    Messages:
    2,742
    Likes Received:
    0
    Trophy Points:
    55
    You can get a warranty from Gateway, even if you have purchased from Gateway. I contacted Gateway through their Online Tech Support, and the rep gave me the phone number to their "Retail Warranty" department. He said they should cover On-Site repairs, which would be fantastic.
     
    KGann, Jul 16, 2008
    #4
  5. ryo1000

    ryo1000 Notebook Deity

    Reputations:
    94
    Messages:
    723
    Likes Received:
    0
    Trophy Points:
    30
    i was in a similar situation, the rep told me that Gateway do not provide accidental warranty for retail products, but you can still get a standard extended warraty
     
    ryo1000, Jul 16, 2008
    #5
  6. zosobao

    zosobao Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Correct...Gateway will gladly sell you an extended warranty. even from a retail store. They won't sell accidental.
     
    zosobao, Jul 16, 2008
    #6
  7. fire268

    fire268 Notebook Consultant

    Reputations:
    46
    Messages:
    226
    Likes Received:
    0
    Trophy Points:
    30
    Hey KGann, do you mean you can still get a warranty from Gateway even if you got the laptop from a retail store (i.e. Best Buy)? Your original post says that if you bought from Gateway, you can get an ext warranty; but what about purchasing from authorized retailers?
     
    fire268, Aug 31, 2008
    #7