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    E528-2325 BIOS Update Question

    Discussion in 'Gateway and eMachines' started by CharlesEF, Oct 13, 2012.

  1. CharlesEF

    CharlesEF Newbie

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    Hi All,

    I want to update my eMachines laptop BIOS. Since my laptop is out of warranty eMachines support will not help me. They want me to call some Acer help line and pay.

    I found the BIOS update on the eMachines website. It is under a folder called 'DOS' and the file name is 'ZRG3410.exe'. That is it. No kind of flash program is offered and no instructions of any kind can be found. When I try to extract the file under Win7 64-bit I get an error telling me that 64-bit is not supported. So I tried to extract the file under WinXP Pro 32-bit but nothing happens. I double click on the file and a command prompt window flashes open then closes and that is it. Nothing else happens. Maybe the flash program is in the file along with the BIOS update but at 2.21MB size I doubt that.

    How am I supposed to extract this file?

    Does anyone have any suggestions for me?


    Thanks for any help,

    Charles
     
  2. PapaSmurf69

    PapaSmurf69 Notebook Consultant

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    That is the flasher and bios file, but it has to be run from DOS. Your best bet is to create a DOS bootable flash drive, copy that file to it, boot to the flash drive, then run the file from there. If you don't know how to create the DOS Bootable flash drive, Google it.
     
  3. CharlesEF

    CharlesEF Newbie

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    Hi,

    Yes, I know I need to boot to DOS but the problem I had was getting a USB stick to act like a hard disk and not a floppy. When I used a floppy boot image the USB stick (1GB) would result in a filesystem the size of a floppy (1.44MB), not big enough to copy the files to much less extract.

    I was able to get the job done. I had to format a hard disk with Win98 (had to dig out an old computer and hard disk) and I then used that boot image to create the USB boot disk. Doing this resulted in a 958MB USB boot disk. I was able to update the BIOS from that boot stick.


    Thanks for your help,

    Charles
     
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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