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    Ethics of contacting another sales rep?

    Discussion in 'Gateway and eMachines' started by Danja, Jun 19, 2008.

  1. Danja

    Danja Notebook Evangelist

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    Hello again.

    Yesterday morning I sent an email to a Gateway sales rep asking if they would price match an hp HDX configured similarly to the P-172X FX. They HDX had the $500 coupon so it was significantly cheaper. I showed my rep screenshots of the hp specs and quote. The rep replied, saying his manager wanted to know "where I would be" on pricing. I replied that I wanted it to be similar to the HDX. This was at about 1:00 PM. The rep's sig stated that he was at work until 4:00 PM but I never received a response.

    I'd like to know if they're willing to match the hp offer or not. Should I go ahead and contact another rep or wait until Saturday and ask the one I had before?
     
    Danja, Jun 19, 2008
    #1
  2. ryo1000

    ryo1000 Notebook Deity

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    they'll do w/e they can do make you buy a laptop from gateway, so expect that.
     
    ryo1000, Jun 19, 2008
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  3. Danja

    Danja Notebook Evangelist

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    That's pretty standard from all sales reps... what does that mean in the context of my current situation?
     
    Danja, Jun 19, 2008
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  4. bmwrob

    bmwrob Notebook Virtuoso

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    As long as you're honest - no lying, or falsely giving your word - I can't think of anything which would not be fair in arranging purchases such as this (or cars, for instance). A man's word must be gold, though, IMO.
     
    bmwrob, Jun 19, 2008
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  5. Danja

    Danja Notebook Evangelist

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    I see. Well, I definitely didn't give my word; I told them that chances were I'd wait until late July to buy unless I could find a great deal now. Is there a way for me to just reach the manager though, since this all seems to depend on him/her anyway?
     
    Danja, Jun 19, 2008
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  6. dtwn

    dtwn C'thulhu fhtagn

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    To be honest though, matching might be a tad tough since they are very different laptops.

    Give it a short by all means though.
     
    dtwn, Jun 19, 2008
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  7. Lakjin

    Lakjin Notebook Deity

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    well in my case when i was purchasing this M-152XL, i showed the gateway rep a similar speced Inspiron 1720 that was for 1000 and the gateway rep gave me a 100 bucks off this notebook o_o, making it cheaper then the 1720
     
    Lakjin, Jun 19, 2008
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  8. Danja

    Danja Notebook Evangelist

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    I'm hoping for a situation similar to Lakjin's. I configured an HDX with specs virtually identical to those on the XFX for about $1670 including tax after the $500 discount and a 3% fatwallet.com cashback.

    Anyway, I chatted with another sales rep and apparently their manager is out until the weekend so I'll just talk to my first rep on saturday and hope for the best.
     
    Danja, Jun 19, 2008
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