I recently purchased a Gateway MX7525. Initially the CD/DVD drive played DVDs with no problems, now it won't play them at all. It has no problems with software CDs or music CDs though. I've tried uninstalling then reinstalling the drivers with no luck. Any suggestions?
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how recent? if still under warrenty send it back to gateway.
have u tried using 3rd party software to run dvds? or download the latest codecs? -
This problem is most likely caused by having played a scratchy or noisy DVD or CD. A cheap DVD player in the laptop may also contribute to this. After WinXP sees some number of errored data blocks from the DVD, it reverts the IDE Secondary Channel to PIO mode and disables DMA mode. You NEED DMA mode to watch movies on the master drive of the Secondary IDE. The Windows adjustment is "permanent" (lousy idea of some Microsloft developer...)
Here's the solution to this problem - I found it at
http://winhlp.com/node/10
You must use regedit.exe to cure this (ie edit the windows registry...)
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}
(note ..96A-E325... is UNIQUE)
Under this key, look for the entry "0000" or "0001" etc. that has the following properties:
DriverDesc = Secondary IDE Channel
MasterIdDataChecksum = ?some value?
Delete the MasterIdDataChecksum line from this entry, then reboot windows. Verify using Device Manager that the secondary IDE channel is now "DMA mode".
Good Luck!
Gateway MX7525 DVD problem
Discussion in 'Gateway and eMachines' started by Nevermore552, May 4, 2006.