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    Gateway Recovery Management won't restore Factory Defaults

    Discussion in 'Gateway and eMachines' started by VegasMith, Dec 20, 2008.

  1. VegasMith

    VegasMith Newbie

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    I've got one or two corrupt system files and my internet is wonky. So I'm trying to wipe all the settings and data from my 7801u laptop (Vista) using the Gateway Recovery Management option. But every time I click ok to run it the laptop just reboots and goes through normal startup. Am I missing something or?
     
    VegasMith, Dec 20, 2008
    #1
  2. TabbedOut

    TabbedOut Notebook Evangelist

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    Enter your BIOS and make sure that your computer is set to run from your CD/DVD drive first. You probably have it set to run from the HDD and it is ignoring the disc.
     
    TabbedOut, Dec 20, 2008
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  3. BlackSheep5

    BlackSheep5 Notebook Consultant

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    Recovery Manager shouldn't need a disc it should recover it using the recovery partition on the HDD.
     
    BlackSheep5, Dec 20, 2008
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  4. royk50

    royk50 times being what they are

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    did you change the partitions structure on your hard drive ?
    if so use the supplied dvd
     
    royk50, Dec 20, 2008
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