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    Gateway system recovery backup file help

    Discussion in 'Gateway and eMachines' started by ron351, Oct 21, 2009.

  1. ron351

    ron351 Newbie

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    Was having issues with my laptop model MP6954
    I used the 1 and only system recovery disc to get my system back to new.
    It had 2 options, do a complete format/recovery or do a system recovery with data files backup.
    Now the problem is this, it is at the bottom of gateways page here
    http://support.gateway.com/s/Manuals/Desktops/9532287.pdf

    Here is what it says:
    Full System Restore (with Backup) moves the contents of the hard drive to the
    C:\My Backup folder and installs a new copy of Windows XP. This option saves your
    existing data files, but all programs must be reinstalled and the program settings
    reconfigured. You need at least 4 GB of hard drive space to use this restore option

    Now I see this backup file but can not access it to do anything.
    If I go to backup in system tools it is looking for the bkf file which it didnt make. But I see all the files I want to restore in the backup program in system tools.
    How in the world can I get the things back in my documents and stuff from this backup file this cd created.
    I tried for 2 days and searched before coming here for help from anyone.
    I am lost.
    Ron
     
    ron351, Oct 21, 2009
    #1