The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    I just had my first BSOD ever

    Discussion in 'Gateway and eMachines' started by SeeYouInTheER, Sep 13, 2008.

  1. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    and it was on the 7811, ive had vista since launch on my desktop and have never BSOD ever. how can i find out what caused it?
     
  2. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Check if there is a Minidump folder in the Windows directory.
     
  3. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    yeah there is
     
  4. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Is there a Minixxxxxx-xx.dmp file in it ? (Date relevant with the BSOD ?)
     
  5. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    Mini091308-01.dmp
     
  6. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Do you know how to debug ?
    If not, upload it as a .zip attachment, and someone who knows how to debug, might take a look at it.
     
  7. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    no i dont, so here. somebody debug please
     

    Attached Files:

  8. ipodman715

    ipodman715 Notebook Guru

    Reputations:
    11
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    I myself have seen this error before too.

    hmm, but that's interesting about that itunes.exe

    there was a new version released that fixed bsods on vista. maybe try uninstalling the current version and installing the updated one.
     
  9. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    it was caused by itunes? o_O
     
  10. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Search o2sdx64.sys in your system, and see to which driver it is related ?

    Do you have Everest Ultimate installed ?

    And does your system have anything like "MSI O2Micro Card Reader" ?
     
  11. royk50

    royk50 times being what they are

    Reputations:
    258
    Messages:
    1,975
    Likes Received:
    0
    Trophy Points:
    55
    have you upgraded lately to itunes 8 ?
    read somewhere there is a known issue causing bsods on vista
     
  12. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    yeah i have everest ultimate installed, and yes, my system comes with a card reader, pretty sure i have that driver installed.

    heres what search results show

    [​IMG]
     
  13. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    yeah im using itunes 8.
     
  14. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Check in add-remove programs, if there is an uninstall for the card reader driver.

    Check the driver version of the card reader in device manager. You might find it in 'memory technology driver'.
    Then goto Gateway's site, and see if there is a driver update for it.
     
  15. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    Driver Version: 6.0.6000.16386


    didnt see any driver updates for it. so far the only driver updates on the gateway site for my model is the nvidia driver
     
  16. royk50

    royk50 times being what they are

    Reputations:
    258
    Messages:
    1,975
    Likes Received:
    0
    Trophy Points:
    55
    here you go
     
  17. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    i havent plugged my ipod in yet, so that cant be yet
     
  18. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Check if there is a driver uninstall in add/remove programs. If there is, uninstall it.
    Try out this driver, it looks to be the same
     
  19. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    2nd bsod just happened, i was listening to music in itunes and talking to my friend behind me and then the music started to skip, turned around, bsod.


    note i didnt start BSODing until i put an SD card in, could that be problem?

    i took it out, and ill try that driver, ill let you know what happens
     
  20. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    installed the driver, its an older version.

    now its driver version 6.0.5744.16384

    when i had 6.0.6000.16386


    also it like deleted my audio driver, it had to reinstall them when i rebooted, and i dont think its the same driver, now its just High Definition Audio Device.
     
  21. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Try doing the same stuff, you were doing before. If you come across another BSOD, reinstall iTunes, or downgrade to iTunes 7.

    (Also run CCleaner to clean up the registry)
     
  22. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    well i just re-installed the drivers i previously had so that theyre up to date, and im gonna do everything i was doing before but without an sd card in, see if it does it again.
     
  23. zero7404

    zero7404 Notebook Deity

    Reputations:
    7
    Messages:
    766
    Likes Received:
    0
    Trophy Points:
    30
    it is itunes 8. there are known issues. did you by any chance have any logitech or hp software/drivers on the machine as well ? logitech mouse, hp printer ?

    i use a logitech vx revolution and installed itunes 8, but didn't get a BSOD as of yet using itunes and plugging in my 5G ipod to sync.

    but i have had a few times where my machine just froze with itunes running. no recourse but to power down and fire back up....

    if you and others did not take notice yet, apple has this nasty tendency to put stuff on your computer you were not aware of....it might help if you uninstall it.

    i opted out completely from safari, but behind the scenes itunes 8 and some previous versions install mobileme into your control panel.

    so far i have removed all these additional apple programs from control panel and it has not affected itunes or quicktime:

    apple mobile device support (keep this if you own an iphone or ipod touch)

    bonjour (keep this if you use other libraries on other computers on a network, or have an airport and stream your music to a stereo or similar)

    mobileme (absolutely not even remotely related to itunes or quicktime in any way)

    i just use itunes on my own machine for my own library and only sync with a 5G ipod, so far i'm running fine.
     
  24. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    yeah i had a logitech setpoint installed for my Nano 450 but i uninstalled it earlier today, before i BSOD. im downloading the last version of itunes 7 now. i already deleted all the stuff you talked about cuz i knew it was bull****.
     
  25. zero7404

    zero7404 Notebook Deity

    Reputations:
    7
    Messages:
    766
    Likes Received:
    0
    Trophy Points:
    30
    there are some drivers that came along with it8 that have a shady history....
    read more here:

    http://blogs.zdnet.com/Bott/?p=543

    it appears as though apple has 'silently' fixed the issue in subsequent itunes 8 downloads. because when i use itunes to check for updates it tells me mine is still the current version (8.0). the article above says if you downloaded it right now from apple's site, you won't have the same problems (he, he....you'll have different problems that will take a few updates to fix). gotta love apple for their code-writing expertise.....

    you'll find another article that's more in-depth on that blog called "an inside look at apple's sneaky itunes 8 upgrade" u may wanna read that too.

    anyway....
     
  26. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    everyone does know that i DIDNT plug in an ipod right, i was just listening to music
     
  27. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Try playing around with iTunes with the SD Card in, and see if you hit another BSOD.
     
  28. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    just uninstalled itunes 8, redownloaded it from apple site and am running it now, deleted all the unnecessary stuff that comes with it, now im listening to music without sd card in, gonna try this for like 15 minutes see what happens, if no BSOD, ill try with sd card in and see if it happens then
     
  29. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    been listening to music for 30 minutes, no BSOD
     
  30. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Try out iTunes 8 now. (If you prefer it over iTunes 7)
     
  31. SeeYouInTheER

    SeeYouInTheER Notebook Consultant

    Reputations:
    2
    Messages:
    264
    Likes Received:
    0
    Trophy Points:
    30
    im on itunes 8, the version of 7 i had downloaded was 32 bit *facepalm*

    so i just redownloaded itunes 8 again.
     
  32. Juliox

    Juliox Notebook Geek

    Reputations:
    5
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    haven't you been reading the news? itunes is making vista crash, you shouldn't get it any more there was a update a couple of days ago (this week) that fixed the crashes you can read baout it at gizmodo.com