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    Issue with Audio Output on an NV56

    Discussion in 'Gateway and eMachines' started by Thegreatfish, Sep 28, 2009.

  1. Thegreatfish

    Thegreatfish Newbie

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    I'm having a strange problem with the audio on my laptop. When I listen to music through the laptop speakers, everything sounds fine, but when I try to listen through headphones or through computer speakers, there's this strange distortion behind everything, and the audio skips. I'm not sure why it's skipping, since it's not reading the music off a CD, but it sounds exactly like when a CD skips. I tried to record the problem using Audacity, so I could show someone what it's doing, but then I ran into another strange problem. The laptop will let me record using the built in microphone, but if I try to record sound that's playing out of the computer's speakers, I get an error message when I try to play it back through Audacity.

    Can anyone help me solve this issue?

    P.S. The skipping seems to get worse if I'm moving the mouse around. It seems really odd that the two should be related, so perhaps I'm mistaken, but it does seem to get worse.
     
  2. AGlobalThreatsK

    AGlobalThreatsK Notebook Evangelist

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    Does it do this while using the High Performance power profile?

    Check the performance tab of task manager when the audio is skipping and see if it's showing any relation to CPU spikes/usage

    You can try installing the usb filter driver from Gateway @ ftp://esupport:[email protected]/NV52_NV56/USB_AMD_v1.0.7.0_VISTAx86x64.zip

    It should be installed already but I read about audio problems occuring before installing this.

    I'm assuming your using Vista and you haven't changed any drivers (Although Windows Update may have)