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    My gateway laptop is stuck on welcome screen

    Discussion in 'Gateway and eMachines' started by Dramacydal, Feb 19, 2011.

  1. Dramacydal

    Dramacydal Notebook Guru

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    Hi, My laptop is stuck on welcome screen, last night it was working perfectly, but this morning i turned it on and it worked, but then after a few minutes its stop responding and refuses to take a click, so i hold the power button and turn it off, now once i put it on it refused to click on anything. couldn't log on.tried it a few times, same problem.
    Then i remove the battery and try some remedies, my laptop decided to click but its just stuck on
    the welcome screen. Tried a few more times but same problem, Please help.

    I ran it on safe mode and it worked perfectly, Been using this laptop for about 2 and a half years and never had this kind of a major problem.

    I really dont want to format, got to many games, movies and data.
    Laptop specs - gateway fx p-7805u

    17" WXGA+
    Centrino core2 - 2.26ghz
    4 Gigs DDR3 (1066mhz)
    nVidia 9800m GTS
    320Gb 7200RPM HDD
    Vista ultimiate

    Please help
    :(
     
    Dramacydal, Feb 19, 2011
    #1
  2. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    did you try boot to "last known good configuration"?
     
    TANWare, Feb 19, 2011
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  3. Dramacydal

    Dramacydal Notebook Guru

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    Could use please explain this ? im a super noob with these things,
    If you mean backup, i dont have a back up
     
    Dramacydal, Feb 19, 2011
    #3
  4. Dramacydal

    Dramacydal Notebook Guru

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    google it and did these following steps but still dosent work, still stuck on welcome screen.

    To restore your computer to a previous configuration:
    1.Reboot your computer.
    2.As the computer is booting, press the F8 key once every second.
    3.Choose to boot from the last known good configuration:
    •If you are booting into the Windows XP operating system, select Last Known Good Configuration (Your Most Recent Settings That Worked).
    •If you are booting into the Windows Vista/7 operating system, select Last Known Good Configuration (Advanced).
    4.Press the Enter key.
    5.The computer should then start up with the last known good configuration
     
    Dramacydal, Feb 19, 2011
    #4
  5. Syngensmyth

    Syngensmyth In All Seriousness

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    If you have a Windows install disk you could try reinstall without format. Be careful not to format. Sort of a "repair" install. If I were you I would get the important stuff off anyway, just in case.
     
    Syngensmyth, Feb 19, 2011
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  6. crazysoccerman14

    crazysoccerman14 Notebook Consultant

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    there are options before you need an install disk.
    i had some corrupted windows file a couple weeks ago that would produce a black screen with only the mouse visible after the "starting windows" animation.

    what welcome screen are you talking about?

    do you see the gateway boot screen?
    does it get passed the "starting windows" animation?


    When you are given the option to press F12 or F2 press F8.

    It will bring up a list of options to repair your windows files. I used an option towards the bottom (I forgot what it was called, sorry) to fix my problem.

    There are more options on there and I suggest you try them. Using a previous backup is the obvious solution, however I didn't have any. Also, I downloaded the windows 7 upgrade, so I don't have the DVD.

    use ubuntu in the meantime. you can run it straight off a dvd without installing it on your harddrive.

    good luck.
     
    crazysoccerman14, Feb 21, 2011
    #6