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    Need HELP!

    Discussion in 'Gateway and eMachines' started by jwstrand, Aug 8, 2007.

  1. jwstrand

    jwstrand Notebook Enthusiast

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    Hey there everybody!
    My DVD-RW drive quit recognizing a DVD, but still sees CD-R discs.
    What could be wrong?
    The laptop is an Emachines W4620.
    Do I need a new DVD-RW drive?
    If so, where can I get one?
    Emachines and their warehouse don't have them.
    The guy at Emachines used the remote assistance feature to try to get the
    drive to respond, but it wouldn't.
    Help!
    Thanks!
    :D
     
    jwstrand, Aug 8, 2007
    #1
  2. qhn

    qhn Notebook User

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    tried uninstall the optical drive in device manager first. restart windows and let it find it again. make sure that u have the path to the latest driver before this problem occured

    cheers ...
     
    qhn, Aug 8, 2007
    #2
  3. jwstrand

    jwstrand Notebook Enthusiast

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    Thanks for the reply!
    I tried that.
    It didn't work.
    -Jeff
    :(
     
    jwstrand, Aug 8, 2007
    #3