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    Need help to remove Phoenix TrustedCore BIOS password

    Discussion in 'Gateway and eMachines' started by daspazz, Oct 17, 2012.

  1. daspazz

    daspazz Notebook Enthusiast

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    I have a Gateway model MG1 P-172S FX laptop that my Business partner has made into a Hackbook with OSX 10.7.2 Lion on it.

    I currently have the CMOS battery out and will be putting it back in after 30 minutes to see if that makes a difference. Most posts I've read on the web say it doesn't help. It'd did NOT help!

    I am in a bit of a hurry since I wanted to try and give this laptop to my son for his birthday while is in town from college. So if you have any ideas I would love to hear them very soon.
     
  2. 0______0

    0______0 Notebook Enthusiast

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    This program might be of some use to you: CmosPwd - CGSecurity It decrypts the password stored in the CMOS.

    I know that it was common for backdoor passwords to be implemented, Google indicates that Phoenix used to use these: BIOS, CMOS, phoenix, and PHOENIX. I don't know if this is still the case, but it is worth a try.
     
  3. daspazz

    daspazz Notebook Enthusiast

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    Been there and tried those already. But thanks for the rapid reply!!!!
     
  4. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Actually it is against forum rules to discuss password removal. Your best bet is to contact Gateway.................
     
  5. daspazz

    daspazz Notebook Enthusiast

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    Why is it against the rules to discuss removal of a password on MY system BIOS that I didnt apply? Thats absurd!!!

    My partner already went that route too and they (Gateway), want 100 bux to do it. That ridiculous!!! The laptop is only worth about 300 used.
     
  6. KLF

    KLF NBR Super Modernator Super Moderator

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    The reason applies to everybody:
    On the internet, there is no way to actually verify who owns the physical computer. Everyone can say they own that particular password-protected computer and it needs to be opened. In real life it could be anything, from the real thing to a spouses, kids, employees or bosses computer that somebody just wants to get in. Or it could be a stolen one, being prepped for sale.

    That is the reason why on this forum we do not crack passwords :)

    Unfortunately you have to take this particular discussion somewhere else and I need to close this thread too.

    When my customers ask for password removal, I've asked for receipt/invoice of the computer as proof of ownership before doing anything.