P-6831FX Heat / Fan Related Issues

Right now, I'm using Speedfan to tell the temperature for my CPU, and even for normal usage like viewing websites, it can jump all the way to 80C and then go back down to 40C. Plus, the fan seems to always be running loud, whether I'm on the internet or playing a game like World in Conflict. The loudest fan seems to always be the one on the left side.

Is anyone experiencing this, too? And if so, is this normal? Thanks in advance for your help.

 

It jumping to 80C tells me that CPU HSF isn't sitted right. Make sure the jump isn't a glitch by downloading another temperature monitor like Everest and get your FX replaced.

 

I've used a second program called Notebook Hardware Control and the temperatures are the same w/ Speedfan. There is something that I did forget to mention, I had the power plan on Performance; I'm not sure if this should make a big difference. Since trying it on Balanced, the fan doesn't go at full speed all the time anymore and the temperature seems to have dropped a little. Oh, and my PC is completely stock.

Are the issues I'm having on the Performance power plan normal? And if I need to exchange the laptop at BestBuy, is there at restocking fee?

If anyone can lend some advice, I'd really appreciate it; I'm really new to laptops and there's only a few more days left for me to exchange.

Thanks again.

 

you shouldn't have to repay a restocking fee for a defective product. if you do talk to the manager.

 

Wow ,, That sounds high to me. I use CPUID \ HWMonitor to monitor my temps and after playing COD4 for 3 hours my CPU tops out around 68c .. I don't O/C .. While surfing the net it bounces up to 50c then goes right back down to 38c ... And you say the fan is loud ?? When I stop playing COD4 I can barely here the fan ( left one ) on mine ,, and after 2 or 3 mins I really don't here it at all ....And I think the fan on the left is cooling the GPU.. I know while playing games the air is hotter coming out of the left side vent...
Try using CPUID \ HWMonitor and see what your GPU temps are .. Either way I would exchange it for a new one ....

What is your laptop sitting on ?

You should NOT have to turn your power plan down to balanced .. That's crazy .. I have mine on Performance .. After all ,, that's what this laptop is all about ....

 

I did call Gateway tech support today, and was told that the reason why the CPU temps were changing so much was because of the high end GPU; however, if other people on this forum have the same laptop and don't have this problem, something seems wrong to me. One person even told me not to pay attention to the temps until something went wrong with the PC. Not the best advice from a technician if you ask me.

I even went to Best Buy to get a notebook cooler, and running with the cooler on, the laptop still reached 85C running World in Conflict using CPUID Hardware Monitor for the results.

The hard drive and GPU temps weren't that bad, with 35C and 54C, respectively.

I thought about doing the exchange today, except Best Buy is all sold out of this laptop...in my state. All they said I could do is get a raincheck.

Is anyone else having the same issues? If I'm the only one, then my is probably defective and I'll have to get the raincheck.

Oh, and my laptop always sits on my desk and never on my lap...forgot to answer that until now.

 

The CPU is not that hard to remove - if I were you I would take a look and see how well (or poorly) the factory did the CPU goo. You might have just gotten one with poor surface contact.

Personally, I just wanted to see how hard the CPU would be to remove since I have a T9300 on order. Since I had it off anyway, I put on some Arctic silver on the T5450 before I put it back in. Since my laptop usually sits on my glass living room table - I added an old printer stand to raise the laptop off of the table surface too. Since I normally use an external keyboard (ZBoard) and mouse (Razer), raising the computer doesn't really bother me.

I think the additional room provides much better cooling too. With dual hard drives, you can start to feel the heat through the plastic. While it might not be necessary, it sure can't hurt to be on the safe side.

 

I have mine on power saver when surf the web, chat, and do stuff not requiring lots of power. When I game, I set it on high performance. On power saver, occasionally, the fan would turn on, and I would be able to hear it. That's normal though...I think?

When I game, the fan is constantly on. Normal too I presume.

 

I would be worried if the fan wasn't on when gaming

When playing World in Conflict after a few hours I got 59C CPU and 64C GPU temps according to CPUID.

 

I agree with Peteryorkusa ,, The cpu might not be sited right. If you fell comfortable,, take the heat sink off and have a look . Make sure you have Arctic silver ( or some kind of Thermal Compound ) ready to use .. You will want to clean the old Thermal Compound off and apply new .. This link shows you how ..I changed my cpu ,, It is very easy .

http://www.notebookforums.com/thread212385.html

Either way go get that rain check from best buy ...

Good luck ...

 

my CPU has never gone above 45C...that is quite weird

 

Do you not play games? Mine is usually above that, even in normal use, but never over 55C

 

On a related note, what type of notebook coolers are you guys using for your FX? I was thinking of buying the Notepal (coolermaster r9-nbc-awak), but I doubt the fans are suited or the larger 17" size of the FX. I was also looking at the Antec notebook cooler s. Wouldn't this be a smart investment specially when you upgrade CPU and another HDD?

 

My T5450 idles at 36-38 degrees from the RMClock info. I have undervolted it to go from 85 degrees to 65 degrees, and it runs Orthos stable for 40 or so minutes. This is at 1.172V (Might be lower) and I will try a 12 hour Orthos run over the weekend.

 

Doing some less stressful stuff like surfing the web, chatting, the following are my temps.

CPU: 43C
GPU: 44C
HD: 37C

Those seem pretty normal to me. I'm going to play some Call of Duty 4, and I'll report back on what the temp.s are then.

 

after about one hour of COD4..

CPU: 45C
GPU: 59C
HD: 44C

 

impossible...do you have a noteobok cooler? My GPU is about 68 celsius after a hour of gaming.

 

jujuk8, run a logging program, nTunes for one, and post your GPU logs. Your CPU can also hit 70C under WOT.

I would suggest all do this just to ensure you don't have cooling issues.

 

No cooler. I use Cupid Hardware Monitor. That is exactly what it said. I left the program opened as I played the game.

 

doin it right now.

EDIT: Acutally I don't know how. I PMED you.

 

Running Folding@Home 24/7 at 100% load yields temps steady at 63C on both cores as monitored by both Everest and Core Temp....guess I should include that these numbers are on a Extreme X9000 @ 3.0Ghz...ya'll should be running cooler than that well ventilated.

 

Ok, got some ???..concerns with my temps here.
Got T9300 installed..7200HD drive..have setting set to power...

After playing Two Worlds for several hours..these are my temps:

CPU Cores - top out at 44c
HD - 49c
ACPI (not sure what this is) - TZS0 - 57c
TZS1 - 67c (never changes)
GPU - tops out at 75c.

Worried about the GPU temp. Seems way too high and fan is always on.
When you pull off the cooler on the CPU, does it also come off the GPU?
Is so, can this be why it gets hot?

Scott

 

scott, thats wayyyyy too high....scary kinda.

 

Try ORTHOS CPU loader for 15 minutes. You still have to monitor with everest to watch or log temps.

I find it great that you can run a 44W CPU with stock 120watt ac/dc adapter.
..and the heat pipe handles the extra load.

Thx

 

Thanks hydra...I'll give Orthos a try and let you know the results....probably I should and will upgrade the adaptor but haven't looked into it as yet...

 

If you can run that CPU at full clocks then this makes our P6831 a real bargain, no? Gateway wants $3k for their version?

BTW, my 9300 stayed right at 70C then started dropping back to 62 when fan went into over drive.

Has anyone found a fan program that allow us to monitor fan RPM? Nothing I tried sees the sensor with a T9300 onboard.

 

I think the P6831 is a fantastic bargain with the 9300...best bang for the buck. I like what I have but would be as happy for the most part with the 9300....I wanted a Penryn for the larger L2 cache...benefits my folding numbers as well as does the higher clockspeed on the Folding @ Home Project.....this is why I went with the Extreme...for the higher clock.

Still only a few differences between what we have and the 3000.00 model...I don't know all the differences but mainly the 1080P screen, a bit larger HD and a hi definition player but would imagine that will get swapped to blueray before they ship....

 

I just came from Best Buy, and they made me talk to the GeekSquad technician and I was told that I needed to leave the laptop with them and they would need to overheat and cause the laptop to shut down with their stress test; if that didn't happen they would then move on from there, but they never said what the other options were. I'm assuming that they just don't want to do an exchange for me.

Every time I speak to a technician, they keep saying that high temps are normal and that I shouldn't worry about them until problems actually occur. But heat is a huge deal for a notebook, and my thinking has always been that if it's overheating now, it's going to cause damage down the road.

Any suggestions about Best Buy? I thought the exchange wasn't going to be a big deal; it's not like I'm asking for a refund. But it doesn't seem like they even want to do an exchange...

 

They want to do a stress test on your laptop to the point of failure and then quite possibly give it back when you are entitled to an exchange....I think NOT!!... You need to tell them straight up what you want and that is an exchange...I'm assuming your within your 14 day return/exchange period??

Just a short story: I went back to BB exactly 14 days after purchasing mine with the knowledge that I could get a extended warranty up to the 14 day return/exchange period. The clerk says to me that I need to bring the laptop in and they (Geeksquad) need to examine it....I said BS and stated that if I brought it in I would bring it in for a return.....she quickly changed her tune and stated: "I'll sell it to ya".....sometimes if not alot of times we as consumers and life in general just need to take a stand....good luck to ya and keep us updated. IMO they are purposly trying to outlast your exchange period....about guarantee you that so you need to get at least a bit more aggressive.

IMO the laptop is probably just fine other than a lack of thermal grease/paste....mine did the same when I installed my X9000. The solution: open the compartment up, remove the heatsink and proc.....not difficult and put some AS5 ( arctic silver 5) on the core nice and smooth....the mating surface of the heatsink is very rough imo compared to all the desktops I've done so you need a bit more paste.

 

Wow after reading this thread I am worried. My GPU temp will get up to 85C after 2-3 hours of CoD, and it idles at 58C, according to CPUID and NVmonitor. CPU temp is normal though (68C Max). Maybe I should do an exchange? (Ive up til next monday)

 

Quite possibly have the same issue with an exchange but if that would give you peace of mind then go for it I would suggest.... I believe my gpu idles at like 44C and I have the 44watt proc. going full tilt and a raid0(2 drive set up) so quite a bit of heat needing and seemingly getting released. I'll soon be testing my gpu and such since I'm satified with my cpu results as of now.

May I suggest an extended warranty?? Peace of mind and game it till it fails.

 

Can you get the extended warranty through gateway? Or does it have to be from BB? (I would rather get it from gateway)... I heard some people can get it but some can't...

 

I believieve if you purchase it through BB the warranty also has to be purchased through BB....Might be worth giving Gateway a call just in case though almost positive you need to go through BB. A major stipulation in them carrying the products to begin with I would imagine...lotta xtra cash those extended warranties can bring in and do.

 

Your temps are almost identical to mine. After playing cod4 multiplayer for two hours ( last night) the CPU topped out at 67C ,, GPU topped out at 80C .. When I'm playing I will occasionally put my hands in front of the vents ( in-between maps loading ) ,,, the vent/fan on the back is always on low and blowing warm air,, The vent/fan on the left is on medium ( guessing ) speed and has much hotter air coming out..

Note,, I run cod4 maxed out @ 1440x900 .. A/L x 2 .. Also its winter where I live and we keep the house temp @ 72F ... I have CPUID Hardware Monitor running while playing.. My laptop sits on a glass cutting board which sits on the kitchen bar counter ... Hmmm .. Could the glass cutting board be holding a lot of heat ? I will remove it and play cod4 later today ..

When I'm just checking email,net surfing the cpu hangs out at 38 to 41C but will bump up to 50C for a sec then come right back down , The fan (on back) is either off or on super super low... The GPU stays at 50 to 52C and the fan (on left) stays on low ...

I know the vent/fan on the back is for the CPU.. I "think" the fan/vent on the left is for the GPU. Does anyone know this for sure ?

All that said ,,,,, I feel this laptop does a good job keeping things cool and is running normal,, but I wonder how some of you keep much lower temps ????

As soon as I can find a Zalman ZM-NC2000 in stock somewhere I'm going to buy on .. I would like to keep the GPU temps down a little ..

 

My GPU will idle with just surfing at around 42...but gaming will get it up to 75
Is the GPU cooler connected to the CPU cooler? When I changed the CPU I had to take off the cooler, and not sure if it screwed up the contact between the cooler and the GPU. Anyone have thoughts or hands on with this?

Also, the CPUid HW reads a ACPI temp from TZS0 and TZS1..what is this?

Scott

 

I got an extended warranty w/ accidental protection through Best Buy. If you have any problems first you have to send it to gateway. Unless you drop or something than you take to best buy.

 

The heat sink cools the CPU and Northbridge . Not the GPU .. Did you leave the thermal pad in place over the Northbridge when you changed the CPU ?

I think the left fan is cooling the GPU.

Not sure what the ACPI temp is .. Good question ...I would like to know the answer the that ...

 

This thread almost mirrors the 20W-7900GS VS 40W-7800 concerns with the Dell 1705s two years ago. There must of had 2 million post over this. All these GPU's are high performance and run hot. Relax you have a one year warranty..or do like I did and get the three year if you can swing it.

What your looking for is graphic corruption, colored squares, or lines that may appear after hard use. Of course, OC and blotched driver installs adds to the mix.

Another problem is Gateway has pretty much locked us out of inspecting the GPU with no easy access, you have to disassemble laptop.

I keep the back of the laptop elevated 1" with two Post it pads. This lets air circulate freely to the vents..and is cheap. During upcoming summer, I'll run ceiling fan to provide all around "quite" cooling for whole notebook.

You can also keep heat down by using balanced power settings. The notebook WILL kick in high performance when called for then drop down for cooler running while surfing or viewing pictures. Vista does a great job of this over my XP machines.

 

That's what I am wondering too. Somebody mentioned his GPU only gets up to 59C after one hour of gaming........That sounds kinda low for GPUs like 8800M....heck my GPU idles around 55C

Anyway I did some reasearch and it seems like that a 8800 chip can withstand temp up to 120C...

 

Hi!
After a few hours of gaming on my P-6831FX, my GPU temp goes up to 79c...
is there TIM puted on the 8800M GTS at this moment? If I put AS5 on it instead, what would that mean in temperature?

 

I agree, it seems low. Your temps and others in that range are pretty normal for gaming. I'm wondering if some pl know how to monitor the temps. I bet they exited the game and took temps from the desktop after. By then the temps could have dropped at least 10C! Only proper way is to monitor in game with the game running and see logs or use some util like Rivatuner.

 

I wonder if you need to completely disassemble the laptop to gain access to the GPU...if it is I guess I won't be bothered to do that...