Problems watching Netflix movies

I have the M-152XL,and I am not able to watch the instant movies on Netflix. The video will start to play,but all I get is alot of backround noise,and can't hear any of the actors in the movie,just the music. At first I thought maybe it was the video that was havig the problem,but it plays fine on my desktop. Anyone know what's wrong?

 

I bet it is more of a browers/plugins problem then a problem with the notebook itself. What brower are you using? Did you do a clean install of vista on your notebook or is it factory stock?

 

I'm using Internet Explorer,and no I haven't done a clean install,not quite sure how to do that.

 

well i dont live in the states so never used a netfix dvd, anyway what does the browser got to do with playing dvd ?

what program you use for playing the dvd ? check your sound options, if the dvd is 5.1 / 7.1 Dolby Digital etc and you play only using 2 channels you might miss out a lot. so just make sure the dvd playing software settings is right for your hardware (2 channel stereo).

only thoughts, no facts.

 

It's not a dvd,it's a instant movie off of the Netflix website.

 

it sounds like your notebook is missing some sort of codec, but since i have never used netflix instant movie...i really dont know for sure. can u ask netflix customer support?

you should also try using FireFox 3. Its a better browser and it might work.

 

oh i c
also install vlc media player, while running the install, it has an option to add a browser plugin, so that will play any media file on earth (well almost )

 

good idea, i forgot about VLC

 

Okay,but where do I find out about how to do the clean install? Is their already a post about this? cause I did a search,and did'nt find anything.

 

why would you need a clean install ?

if you do decide u need, make sure you create a driver backup dvd from the gateway recovery center, then just put in a windows dvd and boot from it.

(clean install mean formatting your hdd and reinstalling windows from scratch)

 

ya i wouldnt recommend a clean install since you will lose all your data. I was only asking for if you already did one so we would know whats up with your computer.

I suggest downloading firefox 3 and VLC player.

 

I believe that you have to use their player choice to stream the movie, otherwise it could be copied while being played. Also I believe that firefox is Netflix preferred browser, so maybe you'll have better luck playing it if you use firefox. It's a better browser anyways.
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