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    Restore DVD Problems

    Discussion in 'Gateway and eMachines' started by KimW, Nov 12, 2006.

  1. KimW

    KimW Newbie

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    I have had my Gateway 4353GZ for about two years. About every 6 months or so it starts acting up with a message that essentially says "incompatible installation of new hardware or software." Bottom line is that I wind up restoring the system. EVERY TIME I have had this problem, the non-destructive backup has failed. Technical support only offers the old destructive solution. I found a third in the advanced features which was supposed to wipe out the programs but backup the data. I selected it and while something was saved (actually quite a bit of somethings) no actual data files (such as .doc files) were saved.

    Anyone else have this kind of issue or is it just me?

    Thanks.

    KimW
     
    KimW, Nov 12, 2006
    #1