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    SquareTrade Warranty

    Discussion in 'Gateway and eMachines' started by imxelite, Jul 29, 2008.

  1. imxelite

    imxelite Notebook Enthusiast

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    I wanted to know how come no one is opting to purchase a warranty from SquareTrade rather than bestbuy or Gateway. It's cheaper and they offer 3 or 4 year service. I'm about to buy a warranty and I've heard good things about this company and want to get others opinons.
     
  2. KGann

    KGann NBR Themesong Writer

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    I'm tempted too, if anyone has any info on them.
     
  3. dtwn

    dtwn C'thulhu fhtagn

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    I have two squaretrade warranties. One on my phone, the other on a portable hdd I sold off. I might be checking out their warranty soon as my phone has been acting up.
     
  4. Voodoofreak

    Voodoofreak Notebook Deity

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    I recall someone posting a FIFTYOFF coupon code for squaretrade last week. It definitely sweetens the deal and might be worth it.
     
  5. imxelite

    imxelite Notebook Enthusiast

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    Sorry but the Fiftyoff warranty is only valid for repeat customers. But you can use the code I just used for 30% off Code: TY4FN7S (promo code for use on your first SquareTrade Care Plan at www.squaretrade.com).
     
  6. adamjon858

    adamjon858 Notebook Consultant

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    Squaretrade almost sounds too good to be true.
     
  7. imxelite

    imxelite Notebook Enthusiast

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    Do a search and you'll see that this is the only company who offers full coverage including accidental warranty for the Iphone.( I know that doesn't matter since this is a laptop but that shows you they sure don't mind the risk) In doing research on this company I've found the only people that have had any problems with a warranty from them was dealing with ebay items purchase that had pre-existing damage.
     
  8. psygn

    psygn Notebook Evangelist

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    I really wish someone could share their SquareTrade warranty experience with us. They have a great reputation as far as seller rating sites go.

    Here is a comment I found on one of those sites:
    Source: http://www.epinions.com/content_417511739012
     
  9. Lakjin

    Lakjin Notebook Deity

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    I purchased a squaretrade warranty for my M-152XL

    Unfortunetly, I decided too late to purchase it, so I couldnt get the accident or the extra 4th year. But I did get 3 years coverage of $1050 for 53 bucks.
     
  10. N00d13s

    N00d13s is too legit to quit!

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    can you get a new one if you've had the product for about 3 months? i'm thinking you would have to just get the used option.
     
  11. Jakamo5

    Jakamo5 Tetra Vaal

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    wow i cant believe they let you cancel the warranty at any time and give you back a percentage of your money based on how long you've had the warranty.
     
  12. Lakjin

    Lakjin Notebook Deity

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    no. the website allows you to get warranty for a new notebook up to 11 months after date of purchase.

    i even called up and made sure. the rep told me, officially company policy is you can buy warranty up to 6 months after, but the computer will accept 11 months. thats for 3 years

    if you want an extra 4th year, or accidental, you have to purchase within 30 days of your purchase date.
     
  13. Jakamo5

    Jakamo5 Tetra Vaal

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    ok say you didn't have warranty, and then you had a problem with your computer within 11 months. now lets add that you're an immoral person... what's to stop you from buying the warranty and then sending your computer in a week later?
     
  14. dtwn

    dtwn C'thulhu fhtagn

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    There's a 2 month time period before you can send in used products. if the product requires service within the two months, you don't get it.

    Since you didn't buy the warranty for the laptop immediately, I would think they consider it under the used product category.
     
  15. Lakjin

    Lakjin Notebook Deity

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    maybe i dont know. all i know is that i hit "new" when signing up for it. i just got it like last week and my laptop is ~2 months old.
     
  16. dtwn

    dtwn C'thulhu fhtagn

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    Hmm.. when I said used earlier, I meant second hand. Second hand stuff have a different policy from the new ones as I understand. Also, I think the warranty only begins covering after the manufacturer's warranty has expired, right?
     
  17. Lakjin

    Lakjin Notebook Deity

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    Technically, they will cover you after the 30th(or 60th? I dont remember) day of your original purchase date, but if you are still within your 1st year of warranty, they will first try to help you get your warranty honored by the manufacturer. If the manufacturer doesn't honor it for some reason(I think this part is concerned with buying laptops or such off ebay), ST will still cover you.

    Thats more or less right off their website.

    What attracted me to their website was:
    1) Obviously the price
    2) 3-5 day repair guarantee (They said they do express shipping both ways)
    3) Their willingness to just write a check to you for the value of the laptop, if it comes to that (at least according to their website)
     
  18. Jakamo5

    Jakamo5 Tetra Vaal

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    A tip for anyone planning on getting a squaretrade warranty for their 7811 (for first-time squaretrade users who want the 50% off that repeat users get):

    1) Buy a second HDD for your 7811. You may have been planning on doing this anyway.
    2) Buy a squaretrade warranty for your second HDD. I got 2 years for $20 on my $110 200GB 7200rpm seagate.
    3) You'll get an email telling you you're eligible for 50% off your next warranty, so you can use that for your 7811 warranty.

    While you're spending a bit more than you would if you just got the warranty as a first time user and didn't get a second HDD, you're getting more for your money by doing this "trick". Perfect for anyone who's planning on getting a second HDD anyway.
     
  19. Lakjin

    Lakjin Notebook Deity

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    Dont HDD come with warranties?
    Thats a horrible trick :p

    Purchase a warranty for a "phone accessory" valued at 10 bucks (I did this for my microSD card - since I bought it out of country it was literally around 10 bucks). Your warranty will be like .99 cents or .69 cents if you use the FRIENDS30 coupon. If you can ignore the guilt, you can even cancel your warranty on your phone accessory if you want and still use the FIFTYOFF coupon on a laptop warranty. Then buy a warranty for your laptop using the FIFYOFF coupon
     
  20. sephiroth135

    sephiroth135 Notebook Geek

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    giving a new meaning to insurance fraud ....lol
     
  21. royk50

    royk50 times being what they are

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    jesus, how dumb can they be ?
     
  22. Jakamo5

    Jakamo5 Tetra Vaal

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    Actually, squaretrade states that if your product comes with its own warranty, your squaretrade warranty will start as soon as that warranty ends.

    You're right though that you can just get a warranty for something even cheaper and save more money, I just figured many 7811 buyers might be getting second HDDs anyway. But I don't think you can get a warranty for an "accessory," have you done this before? I don't see the option to choose something that small on the squaretrade site.
     
  23. Lakjin

    Lakjin Notebook Deity

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    Where does it say that? I know for laptops, your ST warranty starts on the day you buy it, but if something happens within the first 30 days, ST refuses to cover it - after the first 30 days, its all game.

    I did mention that I purchased a "phone accessory" warranty didnt I? Mine was actually legit, I do actually have an microSD card I purchased for ~10 bucks.

    Anyway, you dont even have to purchase an accessory warranty. Order any such warranty, cancel it, then you can use the FIFTYOFF coupon. Very unethical imo tho.

    There is also the FRIENDS30 coupon for 30% off - works for first time buyers.

    Update
    HOW LONG IT LASTS:

    * If your item is new and has a US manufacturer's warranty of at least 90 days ("MSP"), this Service Agreement begins the day you purchased the item and lasts for the number of years of coverage you specify at purchase time.
    * If your item is refurbished and has a US manufacturer's warranty of at least 90 days ("MSP"), this Service Agreement begins upon expiration of manufacturer warranty and lasts for the number of years of coverage you specify at purchase time .
    * If your item is used, refurbished, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
     
  24. Lakjin

    Lakjin Notebook Deity

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    Dumb? They are making money man...
     
  25. Jakamo5

    Jakamo5 Tetra Vaal

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    Hmm, I may have been wrong, it may only be for refurbished items. I could have sworn it said elsewhere that this was for new items, but I guess not:

    "HOW LONG IT LASTS:

    * If your item is new and has a US manufacturer's warranty of at least 90 days ("MSP"), this Service Agreement begins the day you purchased the item and lasts for the number of years of coverage you specify at purchase time.
    * If your item is refurbished and has a US manufacturer's warranty of at least 90 days ("MSP"), this Service Agreement begins upon expiration of manufacturer warranty and lasts for the number of years of coverage you specify at purchase time.
    * If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time."

    EDIT:I was right, but I'm not sure if this applies to all new products or if it was a special deal for me or my item. Click here and look at "coverage length."
     
  26. Lakjin

    Lakjin Notebook Deity

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    Your link is to coverage of an eBay item. If I am correct, I think when it says "if the item comes with warranty" it is referring to the warranty offered by the ebay seller, which ranges from none - 30 days. I may be wrong tho.

    Either way, ST specializes in warranties for eBay items - that is one of their main gigs. So I wouldnt be surprised if the rules are different for eBay items.

    As a side note, I was not talking about eBay items.
     
  27. Jakamo5

    Jakamo5 Tetra Vaal

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    Well then I'd suggest an Ebay purchase lol
     
  28. Lakjin

    Lakjin Notebook Deity

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    Maybe for small purchases, but for things like a notebook, you better be sure you know who you are buying from.
     
  29. Jakamo5

    Jakamo5 Tetra Vaal

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    I was talking about for the initial purchase that enables you to use the fiftyoff (newcomer ST users)
     
  30. Lakjin

    Lakjin Notebook Deity

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    Good point.

    Ill stick with my phone accessory :D