Stopped Reading CD's

Hi all!

I am having a problem which has stumped me. About a month ago I tried to burn a cd and kept getting error messages. I tried 5 different kinds of media before deciding that it wasnt the discs. I then downloaded nero and another burning program (after using power 2 go) and still no success burning a blank disc.

After a few days of frustration i popped in a music cd (not a burned but store bought) and it would not recognize the cd being in the drive. When I would click on my dvd drive in my computer it would open the drive and say insert a disk. I have tried all types of music cd's burned and store bought, all do the same thing. The drive makes sounds like an old school printer and I can hear the disk spinning up and down a couple of times before it just quits trying.

The strange thing of all this is that dvd's play just fine. games on dvd, movies or programs using dvd work and install without a problem. I thought that it might be a virus, so i did a system restore to factory defaults with no success. I updated the bios and chipset drivers from the gateway website with still no luck. Finally i deleted the drive out of the device manager and let the system find it and it worked one time on an audio cd, however after i ejected the cd and put another in it stopped working again. I saw a posting talking about updating nvidia drivers and tried that too, again with no success.

Does anyone else have any suggestions for me? I thought that it may be a hardware issue, however why would a dvd work without a problem if something was wrong with the drive? If anyone has any other ideas of what to do please share them. I am open to anything right now! i am very frustrated.

system specs: p7805u fx vista 64 factory everything.

thanks

Anthony

[email protected]

 

Try an optical drive cleaner disk. My guess is that the CD part of the drive is failing.

cheers ...

 

Okay, sorry to bring this up again but now mine seems to have stopped working. What is the driver name on the Gateway website for the P-7805u win7/64bit? It says under device status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I don't know why? Perhaps reinstalling will do. I just can't figure out which one is the DVD/CD driver.

 

Go here, it fixed mine.:

Your CD or DVD drive cannot read or write media

 

almost sounds like a fix for an ms update that they found to be problematic.