Time Interval Blue Screen p7805u

I get the "A Clock Interrupt was not received on a secondary processor within the allocated time interval" blue screen about every 5 minutes on my p-7805u. Gateway support had me do a system restore. This did not help. Until recently I had it so that I could run relatively stable as long as I was on AC power (virtual insta-crash on battery). In an attempt to regain the utility of not having to be plugged in, I updated my nvidia driver to the latest one. Now it's crash after crash after crash, AC or battery.

There are thousands of hits in google for this, but so far these are generally desktop machines and the solutions not relevant to my situation.

Now that I am out of the warranty period, all Gateway is willing to do is sell me a system restore CD, which I am certain will do no more than the regular system restore that I just did.

Please help me return my laptop to non-doorstop status.

 

You did a system restore to factory install?

Edit, the secondary proccessor is most likely the GPU................

 

Yes, a factory restore.

I have tried everything I can think of, but the problem is that it blue screens so often, I can't make any progress. It's fairly stable in safe mode, but I'm hamstrung there as to what I am able to do. As a matter of fact, it just BSOD wile I was trying to update my Wifi driver in safe mode.

I have tried disabling every component that I reasonably can to see if that would help, but it didn't. I still crash every few minutes.

It's really going to suck if I have to buy a new laptop.

 

i remember reading some info on this error a while back and the solution was apparently to re-install the intel chipset drivers which seemingly solved the problem for that user.

whilst i agree with TanWare about the GPU reference thing, you might as well give the chipset drivers thing a shot.

 

ok, I'll try. Lately I can't even get past the login screen.

 

well, it crashed almost instantly after the restart following the chipset driver update, but it was a different message. It went by too fast for me to catch it, but it seemed a lot more generic. It did write a file to disk, but I don't know where it is.

after a couple more looks at it -- "uncorrectable hardware error" is the blue screen.

 

one person sugested PCIe, and this is viable to connect to the GPU.

Clock_watchdog_timeout (101) BSOD FIX - Age of Conan Forums

 

I don't get the watchdog portion of that message, and unfortunately my PCI-e link state power management was already set to off. Interesting find nonetheless. I guess it only applies to AMD machines though. I skimmed the other thread in there about the dual core optimizer, etc. but I don't think there's an equivalent for intel chips.

 

The watchdog thing explained, that is what it used to be called...........
A clock interrupt was not received on a secondary processor within the allocated time interval.

Now since you've said you can not run on battery it is also possible the power board is no longer able to supply the required power output to keep the GPU happy too.........

 

any suggestions on diagnostic tools to see if my hardware is working, as suggested in that thread? (hopefully it will run in safe mode)

 

The thing that bothers me on your specific problem is that it was instigated and seems to be a continuation of thee fact you can not run from battery. When you had the crash on battery were you getting the same error?

Also once you restored to factory vista install did you get the error right away or after updates?

What bios version and did you in bios first use load defaults?

Do you even still have the running on battery issue?

 

yes

it lasted about 10 minutes on battery, which was unusually long, but not completely out of the realm of possibility. I believe the only things I had been able to do was start removing bloatware, but it's possible I installed a couple things.

it somehow defaulted to the latest version, which is 9c.25.00. Curiously, the latest BIOS shown on the Gateway support website is 9c.23.00. There are very few options to change in the BIOS, but I haven't messed with them.

yes, although it crashes so fast on AC power now, that the battery issue doesn't seem as pressing.

 

Two things then, if you just let it sit at the bios screen is it stable? Secondly if so can you get back to 9c.17.00 through stable dos flash or better yet use the bios recovery. The reason I ask is if it is the nvidia card causing the issue all bios above 9c.17.00 tends to let the GPU heat up more before kicking the fans in. This could cause you further problems.

 

I haven't spent much time at the BIOS screen, but I don't recall it ever crashing there. I will try 17 and see what happens, and I will let you know.

 

I appear to have succesfully changed the BIOS to 9c.17, but it crashed within 2 minutes of booting up.

 

Ok so long as your GPU is staying cool then you could rule out heat, to be sure though in bios did you load bios defaults though? this is always a good idea with a new bios to be sure it sets itself.

There are other here playing with the timing thing on the 2d vs 3d thing not sure if it would help you at all.

You could look into memory sticks. Since you have two try running on one stick at a time and switch them around. Since the card supposedly can have direct memory access this coulkd be an issue.

Another question is do you, or have you, overclocked the video card gpu or memory?

 

I hope I'm not jinxing myself, but I've had 20 minutes of stability on my 2nd try at running just one memory stick. That's like 17 minutes beyond my previous record for the last 4 days.

and no, no overclocking.

 

I jinxed myself. Still maybe it's progress. Any other way to check out a stick of ram?

 

did you try it with the other stick as a single stick too? also try it in the different slots as a single stick............

You hadn't aswered, are you or did you overclock the video card etc? Now this also includes under volting as if you under volt and it fails enough times you may have caused too much stress withing the GPU or video memory chips and thereby have ended up with the issue you have.............

Edit; as you test be sure to have all external usb devices etc unplugged including mice etc. Even external monitors nothing extra...........

 

I assumed that if you had only one stick in, it had to go in slot 1, but I will try them both in the other slot.

Nothing is overclocked. Several months ago, (when this problem first occurred) I attempted an undervolt, but it didn't seem to help, so I undid my changes, and have since left that alone. I would assume that even had I missed something, the factory restore would have reset it?

I cleverly used my other PC to check out the minidumps. They all say "Hardware" as the probable cause. I wish it were more specific. Any suggestions?

 

Never leave a stone unturned that you can try, especially if trying it is free. Assuming with a PC problem is a very bad thing to do, it will almost always get you in trouble.

Some boards do require it and some do not. We don't have a manual advising on the one stick so we don't know where we are with that. You ost likely do have a hardware issue but since it most likely is the GPU you have to go after all it can access, including main memory..............