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    Uninstalled my CD/DVD Rom - No Gateway Recovery Center

    Discussion in 'Gateway and eMachines' started by PoetryNMotion, May 12, 2010.

  1. PoetryNMotion

    PoetryNMotion Newbie

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    My CD/DVD Rom stopped working a few weeks ago. I went on Gateway's Customer Support website and followed all of the tests/directions. Through the Device Manager, I discovered that my CD/DVD rom had a yellow exclamation mark next to it. I followed Gateway's directions and uninstalled the CD-rom.

    Following more directions from Gateway, I went searching for the Gateway Recovery Center to reinstall the CD-rom. Lo and behold, I do not seem to have the Gateway Recovery Center on my computer. I contacted Gateway's live chat, but because the warranty on my computer is expired, they give me a generic response and tell me to contact a local technician.

    I found a thread on here about going in through your D drive to somehow "pick out" the Recovery Center, but I do not have the technological knowledge to even begin to follow those directions.

    MY QUESTION: Even though I don't have the internal CD-rom installed on my computer, if I were to go out and buy and install an external CD-rom, would it still work on my computer??

    Thanks for all of your help, everyone. I'm so fed up with Gateway right now.
     
    PoetryNMotion, May 12, 2010
    #1
  2. qhn

    qhn Notebook User

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    YES! if your USB ports work.

    cheers ...
     
    qhn, May 15, 2010
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  3. Evil Claw

    Evil Claw Notebook Evangelist

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    Evil Claw, May 15, 2010
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  4. PoetryNMotion

    PoetryNMotion Newbie

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    THANK YOU!!! I will be ordering/buying an external CD drive. What a nightmare.
     
    PoetryNMotion, May 15, 2010
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