Wireless performance on the 7811

Hi all,

After a quick search in these forums I couldn't find a similar problem so I appologise if this has already been adddressed.

With my new 7811, I am finding that the wireless reception is very poor. I have been in a room with 3 other laptops of various brands and models and they all get full bars of signal and my new 7811 does not see the networks at all. Initailly I thought it may be a Vista 64 issue or faulty HW so I took my Dell 620 and the 7811 to the office, the Dell see's full bars in the office network, the 7811 just the one, and this drops off after moving more than 10 ft from the station. The Intel 5100 driver is version 12.0.0.73 as shipped and I have tried 12.0.0.82 without any difference. I saw a note somewhere that said disable IPv6 which I have done without any improvement. Being new to Vista, is this likely to be a HW issue or Vista is playing games with me?

Anyone else experience this? Anything I should try before burning time with Gateway support?

Cheers,
Drew

 

gateway support will be waste of time, the only thing they are good at is provoking frustration. masterly executed.

your local BB is where you should go, let the geeksquad play with it until they will give up and replace it for you (i would say probably the antenna wire is loose).

backup your stuff before you go.

 

The exact same thing happened in my laptop. Your issue may be different than mine, but here is what I did to resolve mine and it instantly became better.

Start - Control Panel - Mobile PC - Power Options - Change Plan Settings (of whatever plan you're one) - Change Advanced Power Settings - Wireless Adapter Settings (click the box) - Power Saving Mode (click the box).

Make sure both On Battery and Plugged In are set to Maximum Performance. Mine were set to Maximum Power Saving and Low Power Saving respectively and the wireless reception was crap while plugged in and nonexistent while on battery.

This happened to me after I installed 64 bit Vista so it may be a preset for that version of the OS. Hope this helps or another member can help your issue.

 

Danja:

Thanks for the tip. I checked the settings and they are set to Maximum Performance so no luck there.

royk50:

Yeah I fear I'm going to have to go through that. Not looking forward to it. I might open it up and check if there is anything oblivious.

Cheers,
Drew

EDIT: I opened up the laptop and the antenna wire was completely off the mini card. Plugged it in and get great reception. Thanks for the idea royk50!