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    blue screen and missing hal file

    Discussion in 'Gateway and eMachines' started by intheknow17, Oct 15, 2008.

  1. intheknow17

    intheknow17 Notebook Guru

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    I need help. I just updated my P-6860 last night and today when i went to turn it on it came up with an odd screen after the loading bar(vista 64-bit) where it has only a white loading bar at the bottom and no progress is shown and about 1 minute later it says i am missing windows32/hal something i didn't quite catch it. And now when i try to get to the desktop it flashes to a blue screen before it even loads. So now i cannot even get into my laptop at all :confused: The only thing i have done differently was last night i updated it and no new software was installed that i know of. This strange thing happened to xp as well as i am dual-booting or was but i just started to ignore xp after it happened(coincidentally i think i had updated right before also). But i know most of you will tell me to boot into safe mode but i can't even do that now it only goes to blue screen and same thing when i try repairing with the factory disk :( Please please help.
     
    intheknow17, Oct 15, 2008
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  2. Ayle

    Ayle Trailblazer

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    Is the factory disk an installation disk or does it just load an image from the hard drive?
     
    Ayle, Oct 15, 2008
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  3. intheknow17

    intheknow17 Notebook Guru

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    it is the factory disk that has the vista installation info on it
     
    intheknow17, Oct 15, 2008
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  4. royk50

    royk50 times being what they are

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    just start a vista installation enter locale etc then ask it to repair rather than install. if you dont have a disk you can borrow one with the same version (Home Premium x64?) you will not be asked for a serial. mind you, you will lose the option to boot into gateway rescue center.
     
    royk50, Oct 15, 2008
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  5. intheknow17

    intheknow17 Notebook Guru

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    can't because before it gets to the dialogue box where it asks you for a language it goes to a blue screen and then crashes :( So I am really stuck i have tried everything i could think of any suggestions? I think it is a hal file missing from the system32 folder but i don't know how to replace it
     
    intheknow17, Oct 15, 2008
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  6. royk50

    royk50 times being what they are

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    thats weird.
    any crucial stuff on your hdd ?
    back up your stuff and reinstall.

    you can use something like bartPE to get your info out to an external drive.
     
    royk50, Oct 16, 2008
    #6