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    p-172xfx

    Discussion in 'Gateway and eMachines' started by badkarma81, May 17, 2008.

  1. badkarma81

    badkarma81 Notebook Enthusiast

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    :mad: just pulled it out of the box....would not even go to windows froze up time and time again went to the blue screen

    calle dtech assist and reset memory and hard drives and now they are sending me new hard drives
    any one else have this issue with this system
     
    badkarma81, May 17, 2008
    #1
  2. Lithus

    Lithus NBR Janitor

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    Do not accept replacement parts. Return the machine and buy another.
     
    Lithus, May 17, 2008
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  3. flynnaz

    flynnaz I am a Night Elf Mohawk!

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    Wow, no problems here, I hope they sent it over night.
     
    flynnaz, May 17, 2008
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  4. badkarma81

    badkarma81 Notebook Enthusiast

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    no they didnt
    should i just send it back?
    why is that not a good idea?
     
    badkarma81, May 17, 2008
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  5. Morningsup

    Morningsup Notebook Consultant

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    you might mess it up somewhere, just get a new one
     
    Morningsup, May 17, 2008
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  6. badkarma81

    badkarma81 Notebook Enthusiast

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    sounds good
     
    badkarma81, May 17, 2008
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  7. badkarma81

    badkarma81 Notebook Enthusiast

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    its to bad customer service is closed right now i would just cancel the hardrives right now
    i just hope this is not a preview of more problems in the future
     
    badkarma81, May 17, 2008
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  8. camaroace

    camaroace Notebook Enthusiast

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    Wow finally someone with my issue. I got mine Thursday pulled it out of the box and it froze on the setup screen too. I've done a factory resert and a clean install. It always seems to freeze while its loading after loging in. Im going to request gateway to send me a new one. glad to see im not the only one though!
     
    camaroace, May 17, 2008
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  9. Deathscythe622

    Deathscythe622 Notebook Enthusiast

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    The only issue I had with mine was a hissing ac adaptor. They are shipping me a new one.
     
    Deathscythe622, May 17, 2008
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  10. badkarma81

    badkarma81 Notebook Enthusiast

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    so after fighting with them about sending me a new one(which they will not) i have finally got them to let me send it back so THEY can fix it.
    I understand that a harddrive swap is no big deal,but really
    if you buy a new car and somthing is wrong with it,do you want them to just ship you the parts so u yourself have to do it or have them fix the problem?
    my expectations is that if i buy a product the product should work or i should be able to swap. Even if i tried to send it back for a refund they would still make some money off the restocking fee :mad:
     
    badkarma81, May 21, 2008
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  11. camaroace

    camaroace Notebook Enthusiast

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    Hmm I had no issue making them take mine back. I told them they could send me a new one because this laptop should not be having an issue like this. I would understand letting them repair it if it was year old but my laptop had issues when I first started it. They gave me the location and stuff to drop it off and told me to get in contact with my rep to get a new one sent out. No restocking fee or anything.
     
    camaroace, May 22, 2008
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  12. Johnksss

    Johnksss .

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    ok, im lost... if you just bought it and it didnt work right out the box. you called and they said some nonsense about sending out drives... you call back and tell them to just exchange yours for a new one....how come they said no??? from the time you receive it you have 15 days to return it for your money back or has this policy changed????


    and it's probably one of your memory chips.... pull each one out then try to boot.....while your waiting to ship it off for repair.
     
    Johnksss, May 23, 2008
    #12