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    p-7915u freezing and making loud grinding noises

    Discussion in 'Gateway and eMachines' started by omegaultima, Dec 22, 2009.

  1. omegaultima

    omegaultima Notebook Enthusiast

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    I got this laptop just last week from best buy and it's been causing me problems ever since.

    I was playing an online game yesterday and it was running fine until it started freezing for some reason and making loud grinding noises. I tried going ctrl+alt+del but nothing worked; it was as if the laptop was dead. So I had no choice but to hold down the power button until it turned off and turn it back on again. And the SAME thing happened to today just when I thought it was the video card driver causing this. The first time this happened I got a blue screen. A similar thing happened when I tried playing a movie though not as severe. It would freeze and make the same exact noise for about 3-4 seconds and then return to normal and do the same thing about 20 minutes later. I know it's definitely not a virus because I haven't gone one any bad websites plus I have WOT and anti-virus/spyware installed. AND all the drivers for my hardware are up to date(even contacted Gateway to make sure).

    Ever since the laptop started having slight problems running a few games(freezing, sound loops, but these were all fixable by opening task manager and clicking "switch to" or end task) I knew there was something wrong with it's hardware. But I now I really think I got defective product since I've read reviews and nobody seems to have these problems.

    Should I send my laptop to best buy for a return/repair?
    Or is there something else I can do to fix this issue?
     
    omegaultima, Dec 22, 2009
    #1
  2. Maverick79

    Maverick79 Notebook Evangelist

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    Ask BB to replace it with another 7915 since your current one is only a week old since purchase. Got to convince them though.
     
    Maverick79, Dec 22, 2009
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  3. omegaultima

    omegaultima Notebook Enthusiast

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    Haha, I called them about an hour ago and they agreed to reship mines. Just got confirmation through my inbox. No convincing needed :p
    I'm still not completely sure if it was reason enough to replace it though..but oh well, what do I have to lose.
     
    omegaultima, Dec 22, 2009
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  4. llynx

    llynx Notebook Consultant

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    Grinding noises? Sounds maybe like a DvD Rom hardware problem?
     
    llynx, Dec 22, 2009
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  5. Hotstepperk

    Hotstepperk Notebook Geek

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    probably the hard-disk as well. may be another faulty hitachi drive. at least your getting a replacement. though i'd suggest you run gwscan as soon as it arrives. download it from http://www.ultimatebootcd.com/
     
    Hotstepperk, Dec 23, 2009
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  6. omegaultima

    omegaultima Notebook Enthusiast

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    Thanks for the link. I just got my new replacement laptop and everything is working fine. Ran a scan first thing yesterday and no errors.
    Do you know if gateway has any other scanning utilities like that for other hardware? Like my video card, processor, audio, etc.
     
    omegaultima, Dec 25, 2009
    #6