5920G Ram Upgrade Failure :(

Hey everyone.

So I bought a 2x2GB Ram kit off of the Crucial website in order to upgrade the ram in my 5920G from 2GB -> 4GB. Usually a simple task, right?

Well, not in this case. I removed the cover and followed the service manual instruction's to removing the ram etc. (something I have done twice before) except this time things went a bit crazy...Upon removing the previous RAM, both right side metal clips instantly broke off

I used very little force so naturally I was pretty confused, but thought as long as the other clips remain it should still hold down the RAM. I inserted the new RAM into both slots, they didn't pop down as they should have

I booted the laptop (carefully) with the ram in place, but popped up. Upon checking the BIOS, it detected only 2 GB of RAM which brought further confusion. I initially thought it was a bad memory stick, but after testing the old 1 GB + the new 2 GB together it appears as if one of the ram slots has completely stopped working. I tried applying a bit more pressure to the first slot that stopped working, as I was pretty gentle with it the first time but still no luck

I'll take some pics soon, but I'm guessing my only solution here is to call acer's terrible customer support and face 3 weeks without a laptop at uni

What i'm really asking here is the following:

Is it worth sending the laptop away for repairing the 1 faulty ram slot & clips, or should I be happy with my 1 working 2 GB ram stick?

What would be the estimated cost do you think of fixing that 1 faulty ram slot, as my warranty has expired.

 

i do hope that you haven't voided your warranty by opening it. get a torch and try to see if the RAM socket has anything stuck in it

 

I dont think those memory clips are replacable. Acer is probably going to tell you to buy a new motherboard.
Sure you can fix the clips but you would need to do a few things,
1) buy a broken laptop motherboard for cheap with ddr2 memory slots
2) use a soldering iron to remove the good memory clips from the dead motherboard.
3) take the working motherboard out of your acer, and use a soldering iron to remove the two broken memory clips.
4) Solder the working memory clips into your motherboard.

That is the cheapest way to get this fixed, probably cost around $30-50 for a dead motherboard and the rest is just time and patience on your part.

Since you are out of warranty you should just keep your laptop running with the single 2GB card as it is and over the summer when you dont need your laptop as much, you can operate and fix it.

By the way Thomas.Murlis means flashlight, not torch

Good luck,

K-TRON

 

Thanks guys, I'll just leave it the way it is for now and possibly mess with it over summer as you said K-TRON. Really not impressed with the build quality of this laptop, but that's a lesson for the future