Hey guys, I just got new laptop from XoticPc and I've been running some programs to stress the gpu and cpu to test this puppy![]()
When I ordered this lapp I got upgrade from Xotic to IC Diamond Thermal Compound - CPU + GPU
But while running Furmark the cpu (450m) reached 85c after 20min, I thoght that was high but nothing serious, then I tried bad comany 2 for half an hour and the cu reached 95cI never had i5 before but this seems a little bit dangerous to me, while the gpu (330m) stays at 85c which I think is ok temp.
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WAY too hot!! I have i5 520M and can't get it over 50-55 °C !! Normal working temp is 40-45 °C
I can only imagine how hot your laptop is getting and how noisy... or maybe your fan is out of order and it is really quite -
its not the cooling system fault.. The thermal paste has not been applied properly. I had a proper repaste from gentech and my temps are under 80C in BC2.. RMA and demand a repaste.
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While this is a fairly high load temperature, 95°C is not at all uncommon for Arrandale (note that Tmax is 105°C). The peak temperature is greatly dependent on your cooling system, as well as the type of load processed by the CPU. Some notebooks just run their components hotter than others. For example, the i5-540m in the Dell Latitude E6410 regularly approaches 85 to 95°C while gaming with dedicated graphics, primarily due to the common heat pipe shared between the GPU and CPU. However, the device boasts a 3 Year Standard Warranty, and does not exhibit any apparent defects under this thermal load. As a result, there is little need for concern, as the hardware (if designed correctly) should be able to sustain these loads within its operating range.
Your concern should be a function of your warranty, the distributor's reputation, and the OEM's customer service. If you have a more limited warranty, at the very least you should contact your distributor and file a claim, so that should any damage occur, both parties will be prepared. Still, I just wanted offer a contrary opinion to this matter, since technically, that temperature is *not* "too hot", and the device may be functioning as designed. -
95C is dangerously close to the Tmax value for the Core-series processors, and that indicates that something is definitely wrong. I'd guess it's an improper application of the thermal paste - either too thick a layer was applied, or there is poor contact between the package surface and the heatsink. The 85C of your GPU seems to rule out a fan issue.
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Well I returned the laptop to XoticPc as I just run into more than one problem. The temps got really high and they kidna scared me, and that was only 20min gaming, so i can only imagine what tehy could reach on a good gaming night.
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What model notebook is this?
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GapItLykAMaori Notebook Evangelist
95oC is in the safe zone however it is a bit near the tjmax.
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this isn't fault of notebook or cooling.. its purely the fault of xoticpc for a crappy thermal repaste.. they seem to do it quite a lot from what i read on Asus forum.
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Joseph@XoticPC Company Representative
Please remember that Xoticpc does not do the thermal paste on the Sager models. We only apply thermal paste for Asus, MSI, and our own Force models. Sager builds laptops for a variety of resellers and it is possible(and does sound like) too much thermal paste was applied to the CPU if it was reaching the temps you describe.
If anyone has a situation like this with a misapplication of thermal paste please contact me and I will either send you IC diamond for self replacement or arrange for the laptop to be sent to Xoticpc for proper application. Our tech's have had plenty of training on the exact and proper amount of IC diamond to apply as well as the correct method to apply Arctic Silver 5 and MX-2/3.
Please let me know if you have any questions about who does the thermal paste or if you are having issues with your laptop provided by Xoticpc. A direct email to me is plenty appropriate.
Thanks,
Joseph L -
Here is a quick google for your future reference.
Petra's Tech Shop -
Justin@XoticPC Company Representative
We are fully aware of how it's applied.
We were the first reseller to offer IC Diamond and have installed it on thousands of machines. Joseph is exactly right if too much is applied it can cause the issue the OP stated. Maybe you miss-understood his statement.
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Joseph@XoticPC Company Representative
Yes. I wasn't saying that there was a quarter inch thick even application across the cpu heatsink. That isn't really possible as long as the heatsink fits the way it is designed to. Too much IC diamond will cause the excess to leave the edges of the cpu. Causing inconsistent surface coverage in the gaps of where too much IC diamond left the surface too quickly. Compression of IC diamond is like a wave where if too much is used, the larger portion is excreted out of the sides leaving gaps with little to no paste. (and a dirty cpu to clean up)
The other option of course is that too little was used. In the end the result is pretty much the same. -
was it 95c under stress or idle ? and your fans are working, right? 95c seems a bit high.
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I have applied ICD7 on several occasions and have always applied too much rather than too little and never had problems. The paste is supposed to spill past the CPU case. I can understand how you would like to keep things clean with a minimum spill but for me it's okay, easy to remove if it needs to be done again some time later on.
IMO I find it hard to believe too much IC7D paste caused the problem and as I have already said the excess usually gets expelled by the compression from fitting the heatsink. But I can speculate too. Hey sumik did you notice the fan working? It should have been making a hellava noise at 95°C. -
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Your answers seem to be contradictory. If u offer the repaste , how come sager does it? Doesn't make sense. -
Marvin H Muckley III Notebook Consultant
I don't see what's contradictory? They are stating that they did not cause the problem but since the laptop was purchased from them they are more than happy to fix it. To me, that just looks like good customer service.
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Well the laptop came straight from Sager factory/warehouse or where they assemble it. I guess they just get the order from reseller and they go at it. Xotic has been very helpfull with the whole situation and issued RMA and I sent it back for a refund as i had too many problems with this laptop. Xotic and many resellers have to rely on Sager to do a proper job, but they can't stand over them and watch their hands.
here's the job that Sager did, I checked it trying to resolve the issue, I cleaned all of this out, the thermal paste simply leaked out of sides, hardened and was hard to the touch, there was so much of the paste it looked like someone went crazy with itI applied arctic silver 5, but still had high cpu temps, and I applied it many times so I know that sometimes less is more
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the paste job is crap.. good thing u RMAed..
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I have a 540m and i have never seen it go above 83c. Prime95 gets it to about 79c while weirdly WIC got it to 83c max. Its a tad high i admit but TBH this laptop's cooling is not overly great as it was not intended for gaming (it came with a measly i3 330m). I could re-paste it again but TBH those temps are not dangerous. 95c on the other hand is getting quite dangerous..
Good job you looked at your paste though because they put WAY too much on.
EDIT - i just remembered that the i3 330m i took out did have some weird white sticker over the cpu, with a cutout for the pasted area. Don't know if that helps temps or hinders them but i did not put it on my i5 540m. Never seen one of those stickers on a cpu.
95c on i5 cpu is considered high ?
Discussion in 'Hardware Components and Aftermarket Upgrades' started by Tyo, Sep 13, 2010.