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    960 Evo driver won't install

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by jaizin, Sep 26, 2017.

  1. jaizin

    jaizin Notebook Guru

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    Brand new Alienware 17 R4 as listed in my sig. I installed a new 960 Evo 500GB SSD, and it is completely usable within Windows 10. It's a secondary drive for applications only, no Windows on it. However, it's currently using a generic Microsoft driver. When trying to install the latest Samsung driver from http://www.samsung.com/global/busin...ds/software/Samsung_NVM_Express_Driver_22.zip I get the error message "Samsung NVM Express Device is not connected. Connect the Device and try again.". I've verified the drive is listed as PCIe in the bios RST settings, nor is it in any kind of RAID configuration. It is also not picked up at all by Samsung Magician.

    Am I missing something here? Thanks in advance!
     
    jaizin, Sep 26, 2017
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  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Even if you are not running that drive in RAID, if your BIOS is not set to AHCI you cannot install any Samsung Driver or utility. Period.
     
    Spartan@HIDevolution, Sep 27, 2017
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  3. jaizin

    jaizin Notebook Guru

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    So my SATA setting is currently "RAID on", though if I change it to AHCI it just BSODs when trying to boot. I found an older thread saying I have to change a couple registry settings to boot properly after changing to AHCI. It's really screwy to me that this thing would be set to RAID with no RAID setup, though!
     
    jaizin, Sep 28, 2017
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    classical Dell Swiss Cheese.

    If that registry trick didn't work, you'd have to format and install Windows in AHCI mode if you want the best performance out of those SSDs with their specific driver.
     
    Spartan@HIDevolution, Sep 28, 2017
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